- User-friendly dashboard
- Wide variety of signature options
- Compliant with numerous regulations
- Handy mobile app
- Free plan
- Legality guides
- Limited customer support
Signing documents electronically saves both time and paper, so it’s not surprising that wet signatures are fading into the background. Developed by the same Swiss team behind FAX.PLUS, one of the most reliable online fax services, SIGN.PLUS is a relative newcomer in the world of e-signature software. Every aspect of the platform speaks of Swiss precision, especially how documents are edited and signed. Users can create their own reusable templates, eliminating the hassle of recreating the same documents over and over again. The software is also secure, as signatures created are legally binding, and it’s compliant with numerous regulations, such as HIPAA and PCI DSS. Moreover, SIGN.PLUS integrates seamlessly with Google Workspace, letting you sign documents directly from Gmail. Most importantly, it’s possible to use the software for free if it’s mainly you signing documents.
SIGN.PLUS promises to deliver effortless signing, and that’s precisely what it does. The process can be initiated from the account’s main page, and it takes only a few minutes from uploading to completion when the only signing party is the account holder. Unlike most electronic signature services that require users to send a document to themselves for finalization, SIGN.PLUS makes the process simpler with Sign Myself. This feature makes for lightning-fast signing, which is handy when there are many documents in the pipeline.
Signatures come in various forms with SIGN.PLUS. It’s possible to upload a photo of a handwritten signature with the software’s drag-and-drop uploader or draw one with a mouse, trackpad, or stylus. Alternatively, users can type out a signature using one of the 16 typed fonts, which is an impressive number considering industry standards.
Once signing is finished, you can download and send the document to multiple signers, determine the signing order, and set deadlines and reminders. Unfortunately, there’s no option to save contacts. As for the forms themselves, SIGN.PLUS allows users to work with various file types – PDFs, Word files, Excel sheets, PowerPoint presentations, and various image formats like JPG and PNG are all supported. Files are stored in the cloud, which can be organized into folders. Finally, if you’re the receiver, signing a document takes just one click, and you can reassign it to someone else you share the account with.
Templates and Forms
SIGN.PLUS provides the option of creating reusable templates. Depending on the plan, the software stores five, ten, or an unlimited number of templates for later use. Furthermore, these can be edited anytime if some readjustment is needed. While the text editor would benefit from some extra features, it does let you complete the most important functions: adding signature fields, checkboxes, and text boxes. However, it’s a shame that there’s no option to add payment collection fields or that the company provides no industry-specific forms.
Privacy and Security
Switzerland is well-known for its strict privacy laws, and SIGN.PLUS follows them closely. Besides being compliant with the standard e-signature regulations like the ESIGN and eIDAS acts, the company also adheres to Switzerland’s own electronic signing law, ZertES. In addition, the service is compliant with SOC 3, HIPAA, PCI DSS, and more. All these certificates are downloadable, which is a unique option that not every electronic signature software provides.
In addition to how private it is, the software is also secure. It comes with two-factor authentication via email, and DDoS protection through its in-house content delivery network. A handy addition is that users can always check whether the software is down, which includes details on all types of information like the status of payment processing and customer support.
SIGN.PLUS logs activities in real-time while creating audit trails of the date, signer, IP address, browsers, and document activity. At the end of the signing process, users receive a completion certificate containing these exact pieces of information. Files can be kept in encrypted storage, and the company offers end-to-end encryption between sender and signer.
When signing documents on a computer, users must do so with a web application, as there’s no desktop app. The web version is mobile-optimized, but it’s better to take advantage of SIGN.PLUS’ mobile apps, available for Android and iOS. In fact, they’re even more intuitive than the online platform. In addition to notifications regarding new signature requests, the mobile apps allow users to insert their previously designed signatures, use a finger to draw a new one, or scan a handwritten signature with the smartphone’s camera. Remarkably, the software supports cross-platform signatures, meaning that finger-drawn signatures imported into the mobile app can be used on the online version and vice-versa. But the cherry on top is the document scanning found in the mobile app, which allows you to digitally sign a physical document within seconds.
Ease of Use
Using SIGN.PLUS is pleasingly straightforward. Both the web and mobile apps are intuitive, as the dashboard’s tabs are in a logical order. Plus, signing documents takes only a few steps. When using the browser version, SIGN.PLUS users can initiate a signing process either directly from the main page or by clicking on the Sign tab. It’s also helpful that it’s possible to send documents directly from the app, so there’s no need to download them and use an email client. When receiving a signature request, recipients don’t need a SIGN.PLUS account to sign a document. Instead, they’re only required to click on the link they receive and sign.
SIGN.PLUS is not exactly rich in integrations, but the collaboration between apps happens seamlessly. The software integrates with Google Workspace, meaning users can sign documents directly from Gmail, Google Docs, Slides, and Sheets, or open them in Google Drive. This happens through a SIGN.PLUS add-on, which can be installed from the Google Workspace Marketplace. Furthermore, additional storage spaces like Dropbox and iCloud can also be integrated. Meanwhile, Enterprise users enjoy an integration with Salesforce, which helps in managing contracts by letting them use templates, sign them instantly, and forward to partners.
Compared with other e-signature services on the market, SIGN.PLUS is pricier than the average. Although its cheapest paid plan, which starts at $9.99 a month when choosing annual billing, costs roughly the same as some of its competitors, the remaining two plans are more expensive. Furthermore, SIGN.PLUS offers no refunds. However, a considerable advantage is the service’s free plan that lets a single user send three monthly signature requests (with the possibility to set reminders and deadlines), as well as self-sign documents without limits. Unfortunately, free account holders can’t create templates or store their documents in specified folders.
Signing up for a paid subscription is not exactly straightforward, as it requires registering for a free plan first and then upgrading. The cheapest paid plan for SIGN.PLUS, Personal, allows users to send ten signature requests and offers five reusable templates. When opting for Professional, customers unlock unlimited requests, document folders, five users, and ten templates. The Business plan is similar, but the number of users and templates is unlimited. Professional and Business cost $19.99 and $29.99 per user per month, respectively, with annual billing.
While SIGN.PLUS is straightforward, the same can’t be said about its customer service. For instance, direct contact is only possible through email, and the company’s agents answer only on business days. There’s no phone support or live chat either. On the flip side, the parent company behind the service, Alohi, can be contacted through Facebook and Twitter.
Additional support includes thorough and detailed FAQs that answer numerous questions in one go. The service also has a blog that discusses relevant topics, such as the difference between electronic and digital signing. But the most helpful resources provided by the platform are its e-signature legality guides for the U.S., Canada, the EU, the UK, and Switzerland.