- Various signing options
- Template customization
- Robust security
- Numerous integrations with Zapier
- 7-day free trial
- Basic text-editing tools
- Outdated FAQ
To sign or not to sign? That’s the question that runs through everyone’s mind when presented with a contract. This is usually because there’s not enough time to read it through.
Moreover, traditional wet signatures can be easily forged. Thankfully, this is impossible with electronic signature software like signNow, as all of the software’s customizable signatures are legally binding, where a number of compliances protect documents from signature forgeries.
Furthermore, the company provides robust malware security for any uploaded document and lets users define the authentication methods for signers. The multiple integrations signNow supports elevate the experience to the next level.
All this is offered for reasonable prices, starting at $8 a month per user, and subscriptions always kick off with a 7-day free trial.
The first noticeable feature of signNow is that it lets users sign documents in multiple ways. For example, the software provides the means to draw or type a signature and offers eight fonts when selecting the latter.
Admittedly, most customers would prefer more fonts to choose from, but signNow still provides plenty of options in comparison to some of its competitors. If neither drawing nor typing are attractive options, it’s also possible to use initials or a company stamp for authentication.
Alternatively, those who want to replicate their handwritten signature can upload a photo of it and simply insert it into a document. Finally, if you still can’t let go of in-person signing, the good news is that signNow lets multiple parties sign documents on one device.
Unfortunately, document editing is nowhere near as detailed as signing. For one, the text editor is basic, and there’s no spell-checker, meaning it’s necessary to rely on a third-party application to modify the document’s text. signNow does offer essential tools like adding text and checkboxes, as well as inserting the current date, but that’s as far as it goes.
The document management tools signNow provides are significantly better. For example, organizing documents by groups and archiving specific files is straightforward. Additionally, if lots of documents are waiting for signatures, they can be sent in bulk.
Another noteworthy feature is that multiple recipients can receive the same documents at once, and it’s also possible to specify a signing order. When it comes to exporting, signNow supports 14 formats altogether, including DOC, PDF, PPT, XLS, and various image types like JPEG and GIF.
Recipients’ email addresses can be saved, and signNow has no limit on the number of contacts users can send documents to. Although an account can hold only ten seats for users by default, additional ones can be added after a phone call with the sales team. As a handy final feature, there are options to manage multiple teams or even organizations.
Templates and Forms
When it comes to template customization, signNow offers limited but reliable options. It allows users to create templates and save them for later use, although this requires uploading a document first. Similarly, signNow offers pre-made samples, such as non-disclosure agreements and statutory forms for power of attorney.
What’s even more important is that the platform has a forms library that lets users import legal documents directly into the platform. In other words, you won’t need to spend time searching for forms online or in other platforms.
Template customization is also smooth. There are options for signature fields, from basics like initial and text fields to the more nuanced payment collection. Moreover, if you subscribe to signNow’s highest tier plan, the software supports watermarks and custom branding.
Privacy and Security
signNow goes the extra mile to protect your privacy. It provides simplistic yet strong security, which quietly works in the background to ensure your data stays safe. For example, everything you upload is automatically scanned for malware without signNow opening a separate window for it.
This includes searching for phishing links within a file. Moreover, documents can also be protected by a password, or better yet, it’s possible to set up two-factor authentication. In other words, anyone who opens a document must authenticate themselves with a one-time passcode, whether it’s you, a team member, or a signer.
Sending and tracking documents is similarly secure. While you won’t receive a completion certificate, it’s still possible to check a document’s history, which shows if someone has edited or signed it.
Those who subscribe to the highest tier plan are able to specify which method of signing they want their contacts to use. This adds to the level of security, as typing is automatically rejected when signers are required to draw signatures, and vice versa.
Finally, all signatures signNow facilitates are legally binding within the U.S. after document notarization – which happens separately. Moreover, the company holds a Soc 2 Type II certificate, and it’s compliant with PCI DSS, HIPAA, and GDPR.
However, some of these protective measures are only applied when subscribing to signNow’s special plan for larger companies.
When signing documents on a computer, users have to rely on signNow’s browser version, as there’s no desktop application. However, a dedicated mobile signature app is available for iOS and Android.
Besides letting users sign documents on the go, the mobile app has a few extra features. For instance, unlike the browser version that always requires uploading a document even for testing features, it’s possible to create sample documents with the mobile app. It’s possible to draw signatures with your finger, or users can add saved signatures with a quick tap.
At the same time, some aspects of the mobile app are unique. It offers a kiosk mode for mobile devices, which lets every signer validate the document in person with just one piece of equipment.
This method is similar to signing on paper and works best on a tablet. Moreover, the mobile app has additional security, such as clearing all unsaved data when logging out and biometric authentication.
Ease of Use
Overall, using signNow is straightforward, and not even its basic text editor disrupts the experience. Uploaded documents are easy to manage and categorize, and it’s a big plus that they can be further secured with password protection.
With the ability to save templates, users can enjoy a seamless workflow management. It’s also not necessary to rely on a third-party email client, as documents can be sent directly from a signNow account.
Furthermore, it’s easy to send reminders and set up deadlines, and it comes in handy that recipients don’t need a signNow account to sign a document they receive.
signNow integrates with an array of apps, regardless of the chosen plan. This includes extensions for Microsoft and Google’s office solutions. Additionally, cloud storage solutions like Google Drive work seamlessly with signNow by letting users import documents directly from the cloud.
The platform can also be used in conjunction with leading e-signature software DocuSign, letting users import templates from the competing platform. Lastly, there are more than 5,000 integrations with Zapier.
Unfortunately, there are a few limitations to signNow’s third-party integrations as well. For one, some of the most sought-after integrated apps require an enterprise-level subscription.
This includes signNow’s parent company, airSlate, and its other two pieces of software, pdfFiller and US Legal Forms. On the flip side, there are some integrations that can be added to the subscription separately, such as CRM platforms like Salesforce and full access to signNow’s e-signature API.
signNow follows a straightforward, user-based pricing policy. Subscriptions start with a 7-day free trial and a 30-day money-back guarantee. Furthermore, the company offers a discount of up to 60% when subscribers opt for annual billing, translating into prices as low as $8 per user per month.
The main features remain the same in all three subscriptions. Specifically, each supports up to ten users per account and provides all signing options, as well as customizable fields. Moreover, users can send 100 signature requests a year, after which their subscription changes to a pay-per-contract model.
What changes when upgrading is the number of supported signers when signing in person. Specifically, the cheapest plan allows only one additional signer besides the account holder, while the remaining support two.
With the mid-tier Business Premium plan, subscribers are able to send documents in bulk. Finally, custom branding and advanced features like payment collection fields are unlocked with the Enterprise plan.
signNow also offers an airSlate Business Cloud plan, which caters to bigger companies and is essentially a collective subscription for the airSlate group.
signNow’s customer support agents are available 24/7 mainly via live chat, but it’s also possible to submit a ticket with a specified issue to speed up the process. Unfortunately, there’s no phone support other than for subscribers of the airSlate Business Cloud plan.
Nonetheless, agents in live chat are quick to reply and answer thoroughly. Emailing the company regarding a specified topic is also an option, where the subject needs to be chosen from a dropdown menu.
Additional help can be found in the company’s FAQ, although some contain outdated information. However, the frequently updated blog and the signNow Academy – which requires a separate subscription – make up for it, as they provide significant learning materials about the ins and outs of using electronic signature software.
signNow is a clear-cut and user-friendly solution for signing documents. It provides a variety of signing options and validates signatures for official use at a moment’s notice. Documents are fully secured by automatic malware scans, passwords, and two-factor authentication.
Moreover, it’s possible to track a document’s history, whether it means checking who opened it or if it has been signed yet. The wide variety of third-party applications signNow integrates with is also noteworthy.
However, there’s room for improvement in certain parts of the software. The lack of advanced text-editing tools is the most noticeable issue, and the company would also benefit from updating its FAQ sections.
At the same time, providing such a trustworthy service for prices as low as $8 a month per user makes signNow an excellent solution for anyone who needs documents signed.
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