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Keeper Reviews

Keeper Reviews

Overall
4.5/5
(4.5)
Features
(4)
Price
(4.5)
Customer Service
Pros
  • Robust security
  • Wide range of platform support
  • Affordable
  • Great customer support
  • Easy to navigate
Cons
  • Limited free plan
  • Dark web monitoring costs extra
  • No custom categorization

Why should you trust us?

The Best Reviews team tests all products first-hand and relies on first-hand research. We've been reviewing products and services since 2012 and only publish human-created content.

Password managers have become an essential part of the security arsenal of many users and businesses due to the peace of mind they provide. Chicago-based veteran Keeper Security is one such service, specializing in highly secure digital vaults and password management since 2011.

Threats such as hacking and ransomware are out of the question with Keeper’s 256-bit advanced encryption and (up to) 100-character password generator. It also offers a wide range of add-ons for additional protection, such as the platform’s dark web monitor, BreachWatch.

The cheapest plan for personal use starts at $1.46 per month with annual billing, which includes the impressive 50% discount served up to Best Reviews readers. While Keeper doesn’t provide a monthly plan and its free mobile app is limited, it does offer a 30-day free trial. This way, users are able to get a taster of the software without requiring to hand over their credit card information.

50% off Keeper for Best Reviews readers
Visit Keeper's website through our affiliate link and get a nice 50% discount on Keeper Personal and Family plans.
Get 50% Off Keeper

Features

Features
Form filling
Cloud syncing
Local storage
Password generator
Password sharing
Import browser data
Import competitor data
Export data

Keeper offers a modern, lightweight, fast, and intuitive app across all platforms, with a wide choice of entry types. Along with typical login details, the service can store information for debit and credit cards, driver’s licenses, database credentials, photos, and more. It speeds up the process by offering a list of brand names and logos that can be assigned to each entry, and further information can be added in the additional custom fields.

Keeper’s impeccable password generator is able to generate passwords of up to 100 characters, which include letters, numbers, and special characters. The software allows users to select which type of characters to use to make it easy to comply with websites’ password requirements.

Keeper keeps up with authentication technology and is compatible with passkeys. By using its browser extension as an authenticator, the software is able to activate the user’s personal private key and log into their accounts in no time.

Finally, the password manager evaluates password strength and informs you of duplicates, ensuring you follow password hygiene best practices.

Password organization

To simplify password storage, Keeper lets you filter your password library by favorites, shared, two-factor authentication, and entry type. While it’s not possible to customize password categorization, the password manager comes with folders and subfolders for better organization.

Unfortunately, there’s no shortcut to create new folders, which would help speed up this process. The default view of Keeper’s vault doesn’t display the corresponding logos for your passwords, but changing it to a grid fixes this, making finding your desired information faster and easier. The company’s autofill feature – KeeperFill – covers all major web browsers, as well as macOS, Windows, Android, and iOS apps.

Sharing data with Keeper is also easy and secure, with a variety of access options available. It’s not only possible to set each entry as view-only, shareable, and editable but also to transfer its ownership to another person altogether. Additionally, Keeper has a view-only, one-time share option with time limits and single-device restrictions, which provides highly secure private access.

Keeper Business

Keeper provides two options for companies, the first being the Business Starter plan. It’s aimed at small businesses with five to ten people and offers each user their own private vault and unlimited devices.

This plan comes with activity reports and team management options, such as permissions and role-based enforcement policies, letting the administrator set different roles for each user and customize settings accordingly. Some of these restrictions include blocking particular groups from using the mobile app, disabling entry re-shares, and applying privacy screens.

The addition of security audits and reporting in the business plans means that the platform has a proactive approach when it comes to identifying and addressing potential vulnerabilities. Plus, it grants management detailed reports of interactions within the system, encouraging transparency and enabling early detection of suspicious activities or security breaches.

For a medium-sized company of ten or more employees, there’s a subscription that offers all the same benefits and more. Keeper Business delivers advanced features, such as a more elaborate and customizable organizational structure and the possibility to delegate and share administration. The top-tier subscription also provides all users with private vaults and a free Family plan for personal use.

Apps and browser extensions

Platform support
Web app
Mobile optimized
macOS
Linux
Android
Windows
iOS
Browser extensions
Google Chrome
Firefox
Safari
Microsoft Edge
Opera

Keeper provides apps for all major operating systems and devices: macOS, Windows, iOS, Android, Linux, and Kindle. Along with the autofill extension for Chrome, Firefox, Edge, Opera, and Safari, the service comes with useful customization options. It’s also possible to use the web vault without installing any apps or extensions, but this comes with the downside of not being able to use the autofill when opening your apps or browsing online.

Keeper’s mobile app is very well designed with an intuitive interface, with everything necessary to control the digital vault being easily accessible. Plus, syncing data between devices is processed internally with no user input required. Keeper sends a request to its server with each login, allowing every device to be continuously synced.

Setup

Data types
Passwords
Payment information
Secure notes
Identities
Receipts
Email accounts
Wi-Fi networks
Software licenses
Bookmarks

For new users of password managers, Keeper has a vast choice of user guides. Its setup is swift and straightforward. Additionally, users who find any problems can go over the various tutorials available explaining how to set up an account, save passwords, and use the other features.

Users only need to provide an email and create a master password to register, which is the only password that needs to be memorized. When first logging in, Keeper provides prompts using a startup wizard to help the client achieve full functionality and security.

It’s best to start by importing existing passwords from browsers, other password managers, or a CSV file. Following this, Keeper’s clean browser extension should be installed.

Next, the user is prompted to set up their account recovery settings, which is critical to ensure maximum protection. This is attained by generating a 24-word recovery phrase using the same BIP39 mnemonic code system as crypto wallets use. Although not mandatory, it’s recommended to also set up emergency access options in a bid to further secure your data.

The user should finish setting up by installing the desktop and mobile apps to have the full Keeper experience. Be aware that the password manager asks for two-factor authentication every time it detects a new device during login. For those importing their passwords for the first time, it’s best to use the security audit feature right away to verify their integrity.

Security and privacy

Security and privacy
Fingerprint login
Mobile app pin unlock
Two-factor authentication
Encryption
AES-256

Security is where Keeper earns its stripes claiming to be ‘fanatical’ about protecting your information. This explains why it has some of the best protection on the market.

Keeper is a zero-knowledge security provider, which means it uses AES-256 and PBKDF2 encryption, indicating that data is encrypted on your device and not in the cloud or on its servers.

The password manager uses the Amazon AWS cloud infrastructure in multiple locations to fully operate the user’s vault. It also offers various two-factor authentication methods with text messages, RSA SecurID, Duo Security, Google Authenticator, Microsoft Authenticator, its own Keeper DNA, FIDO2 physical security keys, passkeys, and biometrics authentication for compatible devices.

Users can set up a self-destruct sequence that will erase all locally stored passwords in the event of five consecutive unsuccessful login attempts. However, be sure about your choice before risking such an extreme loss.

It’s also possible to assign up to five trusted Keeper users as emergency contacts and grant them access to the user’s vault in an emergency. Nevertheless, these contacts still won’t have access to the master password. It’s important to mention that it’s only possible to delete an account and data by emailing customer support.

Pricing

Free version
Password sharing
Cross-platform
# credentials
Unlimited

Keeper offers various plans for individuals, families, and businesses. Best Reviews readers can enjoy a 50% discount on the Personal and Family plans. The cheapest option, Personal, covers one person for only $1.46 per month with annual billing.

However, the best savings come with the Family plan, which covers five users at $4.37 per month, also billed annually. This results in a monthly cost as low as $0.87 per person, and each user has their own additional private vault.

Personal
$1.46/mo
Billed annually
1 User
Unlimited password storage
Password sharing
Emergency access
1 Private vault
Family
$0.87/user/mo
Billed annually
5 Users
Unlimited password storage
Password sharing
Emergency access
Up to 5 private vaults
10GB Secure file storage
Business Starter
$2/user/mo
Billed annually
5-10 Users
Unlimited password storage
Password sharing
Emergency access
Up to 10 private vaults
10GB Secure file storage
Free family plan
Activity reporting

At $2 per user per month with annual billing, the Business Starter plan includes activity reports, shared team folders, user management, and more. Unfortunately, this plan only supports up to 10 users, so bigger teams will need to subscribe to the Business plan. While more expensive, it does come with advanced user administration.

Additionally, any user can test Keeper with its 30-day free trial without providing any credit card details. However, if users decide to for the subscription, no refunds are available. On the bright side, everyone can try Keeper’s free cybersecurity tools, such as its dark web scan, available on their website.

On another note, if you choose not to subscribe, accessing Keeper for free with limited functions on one mobile device is still possible. It’s worth checking in on the site regularly as the company may offer impressive seasonal promotions of up to 50% off.

Payment options
Visa
Mastercard
American Express
Discover
PayPal
Wire transfer
Check
Cryptocurrency

Customer service

Customer support
24/7
Live chat
Email
Phone
Community
FAQs
Video tutorials
Remote desktop
Blog
Facebook
Instagram
X
YouTube

Keeper offers fast response times through its readily available 24/7 customer support. The ever-vigilant chatbot transfers users to a live agent when needed. If you prefer, it’s also possible to reach out via email and phone. Although the company has a solid social media presence on Facebook and Twitter, it’s not the place to get support.

The vast number of resources available on its website are rich and valuable assets, with user guides and video tutorials for all platforms to help you get the most out of the software. There’s also a blog with the latest topics on Keeper and cybersecurity in general, plus a short demo for businesses.

Bottom line

Keeper is a secure and feature-filled password manager with a reliable and advanced system despite some minimal drawbacks. While it does offer a free version, it’s extremely limited in features and only supports one mobile device, which can be a deal-breaker for many.

Additionally, not being able to customize the categorization of data entries might be a problem if you need to organize a large amount of data. Keeper’s BreachWatch dark web monitoring is convenient but, unlike some competitors, is a paid extra.

Regardless, we found all apps and extensions simple to use and visually appealing, providing the user with an excellent experience and a strong sense of safety. With security as its top priority, Keeper is still one of the best password managers on the market. Anyone subscribing will get a straightforward and attractive solution for securing all types of sensitive data.

It’s possible to try Keeper through the 30-day free trial available before biting the bullet. If you decide to take the leap, don’t forget about the generous Best Reviews 50% discount on selected plans.

Keeper logo
30-Day Free Trial
User Reviews
  1. Benjamin F

    Bad product! very insecured for bank and sensitive data. They do not protect the data and user privacy. The employees know everything about the customers. This led to my accounts getting hacked😡

    I had to change all my usernames, passwords and accounts that I had saved on their company servers. Save yourself from getting hacked. Strongly do not recommend.

    Overall
    Features
    Price
    Customer Service
    1. Daniel (Best Reviews Team)

      Hello Benjamin F, and thank you for your comment!

      We’re extremely sorry to hear that your accounts have been hacked. You’re right about changing all your passwords, as it’s among the best practices for protecting your accounts after a breach. That said, Keeper couldn’t have accessed your vault since it’s encrypted directly on your device with a master password. That is, only if someone gained access to your device (or devices) where Keeper is installed could they enter your vault, and only if they knew the master password. As such, we suggest using a complex master password that you note down somewhere safe. With that in mind, we hope you’ll give Kepper another chance, as we’ve found it to be among the most trustworthy VPN services on the market. Have a nice day!

      Overall
      Features
      Price
      Customer Service

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