FAX.PLUS Reviews

FAX.PLUS definitely does its best to provide an outstanding online fax service. It has all the essential features you’d expect, like international faxing, multiple users, and much more. After a quick registration process, you’ll be taken to the well-designed dashboard and will see a welcome fax from FAX.PLUS. It’s a good way to quickly get used to the service and see how to navigate around the inbox, which is perhaps too basic. For instance, there’s no option to create custom inbox folders; instead, users must sort mail only between inbox, sent, outbox, and trash. When sending faxes, there’s a handy help button that guides you through the process. The contacts page allows you to create groups, import contacts from a spreadsheet file, or blacklist any unwanted numbers. Everything else you need – like changing your number, header, file type, and any integrations – is found in the profile tab.

Sending and receiving faxes

Naturally, sending faxes with FAX.PLUS is a simple and straightforward process. After inputting the recipient’s details, you simply press one button to attach a file from your device. Tapping ‘add pages’ allows you to open a text editor or create a cover sheet. After preparing the document and hitting the send button, the platform offers an option to optimize it for fax transmission. This results in enhanced fax quality and reduced transmission time. Also, it’s possible to schedule outgoing faxes, set retries when the sending fails, and even email the recipient a PDF copy of the faxed document.

By integrating with some of the most popular software for offices, FAX.PLUS allows the sending of faxes directly from word processors. For example, the Microsoft integration lets you send faxes from Word, Outlook, PowerPoint, Excel, and OneNote. You’re also able to send faxes from Google Docs and Google Sheets. Support for Slack and Zapier is available, and through the latter, it’s possible to automatically upload received faxes in Google Drive and Dropbox. Enterprise users get access to the FAX.PLUS API to incorporate fax functionality to other applications.

FAX.PLUS is available on desktop either through a browser or desktop app. The latter is available for Windows and macOS. The software also supports mobile devices – the Android and iOS apps have everything you need and are as well designed as their browser and desktop counterparts. In fact, they may even be a better option on some occasions, as digital signatures can only be processed through the mobile app, and it’s possible to scan documents using your smartphone camera. To top it all off, the sleek interface will have beginners navigating even the most complex functions like a pro.

Business subscribers are able to manage five different users, and once upgraded to Enterprise, the number of users is unlimited. There’s also an admin panel for users and fax numbers management. Furthermore, FAX.PLUS adds a hierarchical structure to limit team members’ resources, like the number of faxes sent per month.

Moreover, to keep security and privacy at a high level, FAX.PLUS is committed to adhering to all relevant regulations. The ISO/IEC 27001 certification guarantees that the company has followed the guidelines for enhancing information security management, which essentially ensures the protection of customers’ data. The PCI DSS compliance certifies that it has a secure environment to process, store, and transmit credit card information. Finally, GPDR and CCPA compliances guide FAX.PLUS to only collect the necessary personal data to provide the service offered. The company is also compliant with SOC 2 Type 2, HIPAA, and CSA – it’s safe to say that you couldn‘t ask for a more privacy-focused platform.

FAX.PLUS gives you an array of pricing plans to choose from, meaning that you’ll be able to find one that suits you perfectly. Of course, the cheapest way to use FAX.PLUS is to pay nothing at all, as there’s a free version that allows you to send up to ten faxes at zero cost. However, if you want to get a dedicated fax number, the most cost-efficient option is the Basic package, which provides a monthly allowance of 100 pages for $5.99. Paying annually for your FAX.PLUS subscription reduces the price in 17%, translating into $4.99 a month.

Premium and Business plans are perfect for users who fax more often. Starting at $9.99, Premium offers 300 pages per month and the ability to export faxes as CSV files. Then there’s the Business package, offering 800 pages a month, multiple fax numbers, five team users, and Slack integration. In this case, the subscription costs $19.99 a month (or $14.99 when played annually), which is a great price for small businesses.

For heavy fax users, there’s the Enterprise package, with a massive 3,000 faxes every month, unlimited users, advanced security controls, Zapier integration, priority support, and access to the FAX.PLUS API. Of course, this is a far pricier option at $59.99 monthly ($49.99 if paying annually), but you certainly get what you pay for. If you need even more from any of your plans, there are a few upgrades available. It’s also possible to add additional toll-free or local number for $4.99 per month and customized vanity number for $19.99.