LifeFone Reviews

LifeFone also allows customers or their caregivers to create a customized plan for every situation. It’s possible to send personalized emergency care instructions via email or fax, which consist of a protected person’s medical condition, medication, and contacts of preferred physicians, family members, or neighbors. The care specialist agents review each emergency care plan to ensure they adherently follow the senior’s wishes.

Moreover, there are several extra services that you can get. While the protection plan (which costs $5 per month) assures you’ll have a quick replacement in case your device is damaged or stolen, the Daily Check-In allows you to set up a customized daily call for $19 a month.

VIPx Caregiver Mobile App

Although VIPx®️ Caregiver Mobile App costs an additional $8 per month and is only accessible as an add-on of LifeFone’s most expensive plan, it’s worth every dollar. In addition to locating the mobile device and checking the first motion of the day, it notifies the caregivers when the user presses the help button. Moreover, the app helps find misplaced units via the ‘Ring the Device’ feature and can work as a step tracker.

Whether the person you wish to protect is an indoor or outdoor type, LifeFone has a system for every life situation. Although the features vary depending on the main purpose, all products share qualities like the water-resistant help button and long-lasting battery.

On the go

LifeFone has three on-the-go monitoring units: VIP Active®️, VIPx®, and VIP flex™. They work with a cellular network (VIPx®️ and VIP flex™ work with AT&T and Verizon, whereas VIP Active®️ works with AT&T), which means you can bring them with you wherever you want – even on vacation. Regardless of the equipment you choose, all devices support two-way communication. This way, you don’t need to bring any accessories with you, such as a help pendant.

All the on-the-go devices are water-resistant, with some providing location services. The latter works differently depending on the device. While VIPx®️ offers access to an optional comprehensive caregiver app that tracks current location, VIP Active®️ and Safe Watch Active® send the user’s location via text. Plus, VIPx®️’s battery lasts for an astounding ten days, whereas VIP Active®️ and VIP flex™’s battery lasts for five days.

LifeFone also offers a wide variety of extra accessories like lockboxes and wall-mounted help buttons.

The smartwatch’s battery lasts for up to 24 hours per charge, so the user can spend their day stress free. Moreover, the device comes with the excellent extra of supporting fall detection.

LifeFone made the setup process of its products as easy as possible. Users are provided with straightforward instructions along with visual aids to make sure it’s clear what cable goes where. It usually takes about ten minutes to install and test out LifeFone’s medical alert system, meaning you won’t need advanced tech skills to get started. All you have to do is plug the base unit into the power outlet, turn it on, and push the help button to test the system. Of course, if you’re using the landline base station, it’s also necessary to plug it into a phone jack. The setup will be completed once you get in touch with the call center, and a clear connection and signal have been established. And there’s no need to worry if you ever press the help button by accident. You can just stay on the line and let the operator know that you pressed it by mistake.

There are various subscriptions and package options when it comes to LifeFone‘s services. The cheapest one, At-Home Landline, allows users to get immediate assistance from the comforts of their homes for just $24.95 a month with an annual subscription. If you don’t own a landline or prefer the At-Home Cellular plan, prices go up to $30.95, billed every year. As usual, the mobile systems are more expensive. VIP Active®️ costs at least $37.95 per month, whereas VIPx®️ and VIP flex™ cost $39.95. Additionally, Safe Watch Active®️ costs $43.95 per month. The products can be ordered by phone at +1 (855) 203-4697 or online.

It’s important to mention that you aren’t required to pay for the full year when subscribing to LifeFone. There are also monthly and quarterly subscriptions, meaning you can choose the payment arrangement that works best for you. Keep in mind that subscribing for longer has its perks. Quarterly and annual billing cycles come with free shipping and one free month. The company also rewards customers who commit to yearly billing with an extra free lockbox.

With LifeFone, there’s no need to worry about long-term contracts as you can cancel anytime and get a refund of any unused months once the equipment is sent back. All plans come with a price-lock promise and a 30-day money-back guarantee. What’s more, there aren’t any activation or equipment fees, and you can refer your friends to get a month of the service for free. As a cherry on top, LifeFone also protects the customer’s spouse at zero cost.