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Justworks PEO Reviews

Justworks PEO Reviews

By Sérgio F.Sérgio F. Verified by Mary P.Mary P. Last updated: September 17, 2024User Reviews (0)
Overall
4/5
(4.5)
Features
(4)
Price
(4)
Customer Service
Pros
  • Advanced payroll
  • Reliable compliance
  • Premium benefits
  • Thorough HR tools
  • No setup fee
Cons
  • Two apps
  • Lack of employee engagement tools
Table of contents

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Justworks PEO is a comprehensive solution that provides a full suite of HR services, perfect for businesses looking to streamline administrative duties and improve efficiency. It extends Justwork Payroll’s capabilities by offering benefits administration, compliance support, HR consulting, time tracking, and employee self-service.

Subscribing to Justworks PEO requires companies to pay a monthly fee per employee, which can be as low as $59, depending on the company size. In addition, Justworks has a referral program where customers can earn up to $10,000.

Justworks PEO demo
Ask Justworks’ sales team for a demo of the product and ensure that this solution is the right fit for your company before making a commitment.
Request a Demo

Features

Features
Employee database
Organizational chart
HR workflow automation
Shift scheduling
Onboarding automation
Offboarding automation
Contractor management
ATS
Compliance management
# integrations
8
# of languages
3
360 feedback
Goal tracking
Employee training
Career path planning
eNPS
Surveys
Self-service portal
Employee community

To keep up with today’s fast-paced business landscape, companies need to use all the tools at their disposal to optimize processes and cut out wasted time. Failing to do so means getting behind the competition, missing out on opportunities, and potentially losing business.

With Justworks PEO, businesses manage all their operations from a single comprehensive platform. It brings together essential services, helping companies reduce administrative overhead, improve operational flow, and stay compliant with ever-changing regulations.

However, some of its downsides are the lack of tools for managing performance and improving employee engagement, which would help working teams boost productivity and morale.

Core HR

It could be argued that without a successful HR department, a company will struggle to thrive. Justworks PEOconsiders this and offers plenty of HR features to alleviate the burden of admin tasks, increasing the chances of overall success.

It includes seamless employee onboarding, a company directory, and an editable organization chart to understand the company’s structure better. In addition to this, there’s e-signature software, calendar management, document storage, and granular access control. Fortunately, businesses that work with ATS systems, like JazzHR and Xero, can easily integrate them with Justworks PEO, streamlining all operations.

Plus, businesses get custom reports, charts, graphs, advanced analytics, and 24/7 support assistance with access to certified HR consultants. There’s also a mobile app for convenient access to pay stubs, leave requests, expense tracking, events, and employee contacts.

Justworks also ensures all data is protected with data loss prevention technology, strong encryption algorithms, and sanitization and obfuscation procedures, among others. Additionally, it should be mentioned that all of Justworks’ data is hosted by AWS in the U.S..

Payroll

Payroll
Attendance tracking
Time tracking
PTO tracking
International payroll
Benefits administration
Expense tracking

Justworks PEO has all the excellent payroll management tools offered by Justworks Payroll. It includes direct deposit payroll processing for employees across different states, whether they are paid weekly or bi-weekly. In addition, all payments can be automated or scheduled.

Businesses can make one-off payments and reimbursements, pay vendors and contractors, and even set up payment reminders. Additionally, the software streamlines accounting processes by integrating services like Quickbooks Online. The hours worked are synced directly to your payroll system with Justworks PEO time tracking. It couldn’t be easier to add working hours manually and track PTO.

Other top-of-the-game features include tax filing services and benefits administration, which are all perfectly synced with the payroll process.

Benefits and perks

Benefits and perks are essential components of any employment package. These additional incentives help businesses attract and retain talent, fostering a supportive and motivated workforce.

  • Medical insurance
  • Dental and vision insurance
  • Medical travel benefits
  • HSA / FSA accounts
  • Commuter benefits
  • Fitness memberships
  • 401(k)
  • R&D tax credit
  • Life and disability insurance

These types of benefits are typically reserved for larger enterprises, making Justworks PEO an optimal choice for small businesses in pursuit of perks that would otherwise be out of reach.

Compliance support

Another complex issue commonly faced by businesses is compliance. Local, state, and federal laws are constantly changing, making it hard to ensure that all payments are correctly accounted for and that all regulations are followed.

Justworks PEO tackles this by offering automatic regulatory updates while handling withholding, reporting, and remitting payroll taxes at no added cost. In addition, Justworks provides a designated page for compliance updates and access to HR experts who can assist whenever needed.

Justworks PEO compliance

Time tracking

Be it remote or on-site, employees can clock in and out of work using Justwork’s time-tracking features. These include custom overtime alerts, geofencing limits, meal and rest break rules, and automatic sync to payroll. In addition, managers can use Justwork’s shift audits to keep a trail of activities for every shift. It logs every action, including edits and approvals, with timestamps.

To simplify matters, Justworks has a designated user-friendly Android and iOS mobile app for time-tracking. It offers a convenient way for employees and managers to monitor and track hours on the go. Optionally, businesses can integrate Slack with Justworks and seamlessly handle essential time-tracking activities within the communication platform.

Justworks PEO time tracking

Reporting

With extensive reporting capabilities, businesses get unparalleled insights into their operations, enabling data-driven decision making and strategic planning. The platform offers a variety of easy-to-understand pre-built reports for benefits, HR, and payroll. These include metrics like company census, headcount, onboarding status, and PTO balance.

Beyond this, it’s possible to thoroughly customize reports, tailoring them according to specific data needs. Its filters include department, office location, employee type, employer tax amount, and insurance start date.

Pre-built and custom reports can be exported, but the former can only be exported as a CSV file and the latter XLSX.

Mobile and browser extensions

Platform support
Web app
Mobile optimized
macOS
Linux
Android
Windows
iOS

Justworks PEO offers separate apps for time tracking and HR tasks, available on Android and iOS, providing on-the-go access to features without the need for a browser extension. The time-tracking app is helpful for both employees and employers. It makes it easy for employees to track their time while providing employers with clock-in and out location verification, review of logged hours, and the option to set up meal and rest break reminders.

The Justworks app is perfect for accessing vital HR information from a mobile device. This includes viewing paystubs, benefits information, expenses, requesting time off, uploading receipts, and creating expense requests. For managers, there’s the option to review and approve PTO requests.

Unfortunately, having two separate apps isn’t the most straightforward approach since it may lead to a disjointed user journey, requiring them to hop between apps to accomplish different tasks.

Integrations

Although the company provides integration options for HR and accounting systems, including Greenhouse and QuickBooks Online, it lacks a broader range of options. However, this flexibility still allows businesses to synchronize data effortlessly and use just one central platform to manage all HR operations.

On another note, certain Justworks functionalities can only be bought as add-ons. This is the case for time tracking, international contractor payments, and employer of record (EOR).

Justworks PEO integrations

Pricing

Justworks PEO has two subscription options: PEO Basic (offering standard features) and PEO Plus (a more comprehensive solution). Both plans are paid for monthly, with the cheapest option being PEO Basic at $59 per employee per month.

Even though it accommodates larger businesses, Justworks offers flexible pricing per employee, which is ideal for smaller companies. Plus, nonprofits can benefit from discounts by contacting the company.

PEO Basic
$59/emp/mo
Billed monthly
Payroll
ATS integration
Tax filings
EOR
Essential HR tools
Standard benefits
-
-
-
PEO Plus
$99/emp/mo
Billed monthly
Payroll
ATS integration
Tax filings
EOR
In-depth HR tools
Advanced benefits
Benefits withholding
HSA/FSA
Advanced analytics

While PEO Basic has essentials like payroll, tax filing, and standard HR tools, PEO Plus boosts how extensive these features are. It adds more to the package, like benefits deductions, advanced analytics, and health savings accounts (HSAs).

In addition, there are three add-ons to extend Justwork’s capabilities: time tracking for $8 per employee per month, international contractor payments for $39 for each paid contractor per month, and EOR for $599 per employee per month. It should be mentioned that Justworks doesn’t charge any implementation fee, and there’s even a referral program with rewards of up to $10,000.

Payment options
Visa
Mastercard
American Express
Discover
PayPal
Wire transfer
Check
Cryptocurrency

Customer service

Customer support
24/7
Live chat
Email
Phone
Community
FAQs
Video tutorials
Remote desktop
Blog
Facebook
Instagram
X
YouTube

Justworks PEO provides top-notch customer service, available 24/7, including personal assistance to address complex matters. Expert HR consulting is also offered to help businesses stay aligned with industry norms and overcome workforce complexities.

The company provides various communication channels, such as phone, live chat, Slack, and email, through which we received prompt and courteous replies. Users can also access resources like blogs, guides, ebooks, events, webinars, videos, and customer stories to understand the product better and troubleshoot issues quickly.

Bottom line

The immense number of features offered by Justworks PEO allows businesses to significantly improve their operational efficiency across all departments, from finances to human resources. It provides a comprehensive suite of services, such as benefits administration, compliance support, HR consulting, and tax filing, all in one single platform.

Even though its integrations are limited, Justworks PEO is compatible with the most popular HR and accounting systems, including Greenhouse and JazzHR. This makes it easy for companies to merge their in-place systems with Justworks PEO, turning it into a unified solution.

Its flexible pricing structure works for big companies, but it’s mostly designed for small businesses with up to 200 employees. Moreover, the company’s referral program lets users earn up to $10,000 by referring companies to the platform.

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