Justworks Payroll Reviews

One of the key benefits of Justworks is that it’s scalable and can adjust to all company sizes, going from start-ups searching for ways to enhance and streamline their operations to big corporations. It’s accessible via a browser, where users get full access to the software. Despite its numerous features, the platform has a clean and modern-looking interface that makes it easy to navigate.

Arguably one of the most demanding tasks for any business is payroll processing, and that’s where Justworks is most useful. With this software, companies unlock unlimited payroll runs, multiple pay rates, compliant tax filing, and reports. Plus, it’s possible to manage benefit deductions such as medical, dental, and vision insurance.

That’s not all, though. Justworks offers HR tools beyond payroll, such as onboarding management, PTO, document storage, and analytics. Although customers must pay more for advanced PEO features, they present a way for employers to attract and retain talent more effectively. Nurturing onboarding processes and benefits like health savings accounts (HSAs) and flexible spending accounts (FSAs) are just a few examples.

Reports

Justworks has excellent reporting and data exporting capabilities. Customers get premade reports detailing all their business’s HR operations, including payroll.

Regarding payment reports, users receive information on worked hours, last pay change, deferred taxes, and custom reports. Fortunately, it’s easy to analyze the data by applying filters, such as date range, employee type, department, and work location.

Justworks works exclusively with digital payments that are solely issued via direct deposit. This is a slight disadvantage since many of its competitors offer alternative payment methods like prepaid cards or paper checks.

Nonetheless, Justworks provides automatic payments, including reimbursements, off-cycle salaries, equity distribution, severance, and tips. Regarding payment frequency, Justworks doesn’t accept custom pay periods. While salaried employees are automatically paid on the 15th and last day of every month, hourly or non-exempt workers are paid every other Friday.

Justworks’s mobile app is available for iOS and Android, and it’s designed for both employers and employees. It’s possible to view information on pay stubs and benefits, request and manage time off, check the company’s calendar, and submit reimbursement or expense requests. Unfortunately, the administrative capabilities are limited to approving PTO, so employers need to turn to the online platform for most operations.

Nonetheless, much like Justworks’ desktop online platform, the app is quite appealing. Even though it’s only available in mid and high-tier plans, those subscribed to Payroll can still access the platform via a mobile browser. That being said, keep in mind that it isn’t as responsive.

Many businesses rely on third-party software for tasks related to accounting, HR, and payroll, so it’s convenient that Justworks offers a wide variety of integrations. For example, the platform integrates with QuickBooks Online, NetSuite, Greenhouse Recruiting, and JazzHR.

These integrations allow businesses to connect their existing systems with Justworks, streamlining operational workflows and reducing the need for manual data entry or switching between systems.

Furthermore, Justworks offers paid extra services, making the solution even more comprehensive. Its add-ons include time tracking that automatically syncs up with PEO and Payroll plans, international contractor payments, and EOR, which lets businesses hire full-time international employees across over 100 countries.

Justworks offers three subscriptions, with more perks available for higher prices. The lowest cost is Payroll, which includes standard features for running payroll operations. Subscribing costs $8 per employee per month, plus a fixed monthly rate of $50.

PEO Basic is Justwork’s mid-tier plan and includes all payroll features plus additional ones like HR consulting and tax filing. This subscription costs $59 per employee per month for businesses with fewer than 50 employees and $49 for over 50.

Justworks’ highest-tier plan, PEO Plus, can be purchased for $99 per employee per month for businesses of up to 50 employees and $89 for over. It includes everything from PEO Basic, plus medical insurance, health advocacy, primary health care via One Medical, just to name a few.

All plans come with the option to add extra features to enhance the service further. There’s time tracking for $8 per employee per month, international contractor payments for $39 per month for each paid contractor, and EOR for $599 per employee per month.

Compared to competitors, Justworks’ prices aren’t the most inviting, mainly regarding simple payroll operations included in the cheapest plan. However, you can see for yourself if it’s worth the money by using the 1-month free trial, exclusive to Best Reviews readers. As a side note, the company has a referral program that lets you earn up to $10,000 by referring other companies.

Justworks offers its customers 24/7 support via email, phone, live chat, and Slack. There are also resources like a blog, guides, ebooks, events and webinars, videos, and customer stories.

After submitting a ticket via email, we got a cordial and straightforward reply within three hours. Nonetheless, we recommend users contact Justworks’ customer support via phone since it’s the quickest way to get help. Although it has LinkedIn, X, Facebook, YouTube, and Instagram accounts, users should always favor its official customer support channels to get help, since it’s not guaranteed that you’ll get a reply.

Plus, it’s a scalable solution capable of accompanying any business from an embryo stage to a fully mature operation with remarkable integration opportunities and add-ons. While its mobile app doesn’t provide access to all features, its intuitive online desktop platform will delight any user who navigates it.

Justworks’ prices are slightly higher than some competitors, but that shouldn’t deter anyone from buying this all-in-one software. Payroll costs as little as €8 per employee per month and you can try the software for free for one month with our exclusive deal for Best Reviews readers.