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Deel

Deel Reviews

By Sérgio F. Sérgio F. Verified by Saskia H. Saskia H. Last updated: August 27, 2024User Reviews (0)
Overall
4/5
(4.5)
Features
(4)
Price
(4)
Customer Service
Pros
  • Free version
  • Extensive list of features
  • Responsive customer service
  • Simple payroll
  • Coworking spaces
Cons
  • No mobile app
  • Steep learning curve
  • Expensive
Table of contents

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From smooth onboarding and employee relocations to efficient and compliant payroll, Deel lets you meticulously keep all HR tasks in check. Particularly well-suited for global teams, the service has subsidiaries in over 150 countries. Along with facilitating international hires and employee management without the need for a local entity, the service handles visa sponsorships.

Deel supports over 120 currencies, integrates with apps like Slack and Teams, and offers a free version for businesses. The company provides discounts through package bundling, although most prices are only disclosed once you contact the sales team.

$1,000 off Deel
Maximize your budget with Deel's remarkable discount of $1,000 by signing up for its free core HR package along with Global Payroll.
Enjoy a $1,000 Discount on Deel

Features

Since Deel doesn’t provide a dedicated app, it can only be accessed via a browser. While navigating the platform on a larger screen makes it easier, users may still struggle to find some features. Plus, people unfamiliar with HR software may require a few days to get used to it.

The service provides dedicated portals for clients, employees, and contractors. While the client hub offers all the tools necessary to manage workforces effectively, the others let your workforce check contracts, request time off, and add expenses.

Upon logging in, you’re met with a customizable dashboard that offers quick access to information like upcoming holidays, tasks, contracts, and compliance monitoring. Accompanying the dashboard is a side panel with various relevant topics, including people, analytics, compliance, the app store, and organization settings. Although Deel is only available in English, but you can use a browser extension to translate it.

Core HR

Deel lets you easily create and edit your organizational chart by removing or adding roles to your personnel and provides in-depth automation that includes filters, conditions, and actions. Managers can customize and assign weekly schedules through ‘Time and Attendance’, although employees and contractors must manually clock hours as Deel doesn’t come with built-in time tracking.

Deel can be used as a Professional Employer Organization (PEO) or an Employer of Record (EOR), meaning it takes on the role of a co-employer or legal employer.

Out-of-the-box, the service isn’t designed for recruitment; to do that, it’s necessary to integrate recruiting software like JazzHR or Workable. However, its website misleads users to believe otherwise. Still, Deel’s EOR package does include tools like its automatic candidate background checker.

Visa processing is another critical issue when dealing with an international workforce. Subscribing to the Immigration plan grants you temporary or green card visa sponsorship in 25 countries.

Additionally, Deel provides a tool that helps you navigate statutory, customary, and competitive benefits in over 150 countries. The service’s employee-relocation processing includes a free policy template with guidance on eligibility, procedures, and requirements.

Another great and unusual addition is Deel’s partnership with WeWork All Access, which assigns employees a co-working space, from offices to conference rooms. The icing on the cake is that Deel takes care of all the admin related to this. It’s also possible to manage equipment and quickly ship and track work equipment.

Compliance

Often, businesses must manually verify contracts are compliant and up to date. This is time-consuming and risky, so Deel partnered with top legal firms worldwide to ensure automatic international and local law adherence.

The HR software also handles worker misclassification, which is particularly essential for businesses relying on contractors. Misclassifying a contractor or employee is illegal and can result in expensive penalties or jail time. However, Deel’s compliance experts make hiring and collecting all documentation easier, ensuring smooth onboarding and offboarding.

Deel can generate and automatically fill 1094-C and 1095-C forms in compliance with the Affordable Care Act. Plus, it includes a built-in compliance checker – particularly relevant if you’re expanding into new countries.

The HR app also makes signing and sending the data protection agreements required for GDPR compliance just as quick and painless.

Payroll

Deel supports payroll in over 100 countries, but to access this, you have to subscribe to its Global Payroll package. All payments consider statutory, standard, and competitive elements like health and life insurance, pensions, and profit-sharing bonuses.

Expenses can also be taken into account, although these have to be manually added by the employee and approved by the company’s administration. Other great additions include off-time payroll, letting you issue extra paychecks. While tracking paid time off is possible, we struggled to find it within the platform.

Users can consult costs in practically any currency, facilitating the management of international finances. From filing with the correct authorities and government declarations to pay stub creation, you can easily ensure timely and error-free payments.

Finally, it’s important to mention that each Deel client gets a dedicated agent for ongoing personalized support. Deel’s payment options include crypto, bank transfers, and digital payment gateways.

Reporting

Managing a business without access to detailed analytics is feasible but challenging. Deel makes it much easier with thorough reports on almost anything, from benefits and deductions to time off and contributions.

No matter how much information you need to include, the customizable reports are always easy to understand and can be customized. It’s possible to filter the results by date, country, and currency. Additionally, the platform includes a useful AI bot for data on your workforce through reports and analysis. Deel AI can also provide answers about both your team and everything else HR-related with its Global Knowledge Base.

To complement reports, Deel provides an analytics dashboard with charts for numerous metrics, including compensation, time off, and unpaid time off.

Integrations

Despite offering a robust HR platform, Deel doesn’t natively provide recruitment, performance management, or employee engagement tools. This is, however, tackled by its built-in app store that allows you to connect Deel to over 50 external services.

The store lets users easily access survey features by integrating Pulse Surveys or other widely known HR and accounting services like BambooHR and QuickBooks. Integrating Zapier results in a further nine integrations, including WordPress and Salesforce. There’s also a developer section with API access and a sandbox for custom integrations.

Pricing

Deel‘s pricing isn’t the most straightforward or transparent. The service has five packages that provide different services: Deel HR, Contractors, Global Payroll, Immigration, and EOR. These can be combined to unlock additional features, letting users completely tailor the platform to their needs.

While Deel HR is free, the company only discloses the price for its Contractors and EOR packages. The Contractors plan costs $49 per month per contract and includes bulk payments and contract classification. The EOR package costs $599 and offers international hiring and local compliance.

Free
$0
Free forever
Google Suite
Organizational charts
Core HR
Custom documents
Workflow automation
Contractors
$49/mo
Billed monthly
International contractor payment
Contract classification
Bulk payments
Legal assistance
Automatic tax collection
EOR
$599/mo
Billed monthly
International hiring
Payroll and compliance
Tailored benefits
Local HR and legal support
20 + integrations

For companies seeking the Global Payroll or Immigration packages, it’s necessary to contact Deel’s sales team for a custom quote.

While it may not provide refunds, Deel’s free version includes features like custom documents and bonuses management but, unfortunately, misses important ones like payroll and compliance.

Despite not providing many promotions, you can save by bundling specific packages. For example, if you combine Deel HR with Global Payroll, you get $1,000 off.

Customer service

Deel provides users extensive resources, such as a thorough help center, free hiring tools, blogs, a video library, and webinars.

However, if you’re not a subscriber, you may struggle to figure out how to contact customer support. We wasted time hopping between pages, looking for a way to send a message. Still, despite Deel saying it may take up to 8 hours for a reply, we received a courteous and efficient response almost immediately.

However, paying subscribers get 24/7 support built into the platform. It features live chat, email, and the option to book a call with your customer success manager. Additional resources include client FAQs, a feedback submission section, and its Instagram, Facebook, X, and LinkedIn pages.

Bottom line

Deel offers an almost infinite range of features, making it one of the best HR platforms on the market. It covers both essential and non-essential operations, from multi-country payroll and international hiring to contractor management and coworking spaces.

Plus, it includes crucial tools for benefits, compliance, and visa sponsorship that allow businesses to easily hire abroad. This makes it perfect for global teams – especially for those able to harness all the service’s potential by combining its packages.

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