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Vocalocity Reviews
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User reviews
Last updated:

Ratings

Overall
4.5/5
Features
4.5
Price
4.5
Support
5

Vocalocity is a business VoIP provider that has quickly become one of the leading companies in the industry providing its services to over 19,000 customers. It offers several different VoIP and teleworking solutions for the average small business to take advantage of at fair prices. Easy-to-use admin panels make it easy to have full control over your phone system and give quick access to all available features and settings. Vocalocity’s cloud phone service increases your company’s productivity and has features for employee training purposes.


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Vocalocity Offline

Vocalocity has been acquired by Vonage in November of 2013, and is no longer available. Read our Vonage review.

Main features of Vocalocity

Vocalocity is mainly a VoIP company that provides Internet telephone service to businesses. They offer a hosted PBX solution that makes it possible for small businesses to get access to the same types of phone systems that Fortune 500 companies use. Businesses who use the service get access to unlimited local and long-distance calling. You can also port your number to any area code with this service. They also offer a desktop application that fits in with the phone system so that you can take advantage of their customer relationship management software. You also get access to some nice phone features such as call forwarding, caller ID, call waiting, call logs and three-way calling. This makes it an ideal solution for a conference call in your business.

A unique feature they offer is click to dial. With this, you can initiate phone calls from your web browser by simply clicking on a name. Vocalocity also provides you access to free apps for iPhone and Android that you can download on your cell phone to use the system.

Who is this virtual phone system for?

Vocalocity is a VoIP service that is designed for small and medium-size businesses. Although it is primarily a small business VoIP, it could theoretically be used by a big business as well. Basically, if you are running a business and you need a good phone service, Vocalocity is an option that you should be considering.

Vocalocity pricing model

Vocalocity has three different plans with three different prices. The first plan is the virtual extension. This one costs $14.99 per month and it offers unlimited minutes. Another plan, known as the metered extension costs $14.99 per month and it costs $.03 per minute. You can also get the unlimited extension plan for $39.99 per month. This one gives you an unlimited number of extensions and minutes.

Customer service

The customer service of Vocalocity is very solid and is considered to be one of the best in the VoIP industry. If you have any questions about the service, you can always e-mail them or contact them via phone. They are very helpful and should be able to give you the assistance that you need. They also offer a technical support team in case you become a customer and are having problems with the system.

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User reviews

S

S Maria

July 2024

My Vocalocity Voip lets me answer my calls whether I’m out and about visiting customers, on my PC in the office or on my iMac at home, which is simply perfect and what I wanted to achieve. It took me some time to get everything into place and working the way I wanted it, but now I’m living the telecommunications dream!! 😉

Overall
Features
Price
Support

Our response

Hello S Maria, it’s great to hear your positive feedback about Vocalocity! We found this VoIP to meet all of our expectations too. Have a great day 🙂

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