VirtualPBX vs Grasshopper Comparison

These two providers offer similar features so sometimes it helps to conduct a virtual phone system comparison in order to find out where the real differences are between the two services. It is always important to consider the specific needs that dictate your business’ daily operations; finding the right provider to fulfill all the areas of concern should be the top priority. Evaluating the business before looking at one of the providers helps maintain standards while addressing all the particular details of interest.

VirtualPBX is a proven provider

VirtualPBX has been a leader in the industry for some time now and has grown to be a well-known reliable source for VoIP services. The company has been in business since 1997 and includes service like voicemail, call forwarding and toll-free numbers as well. VirtualPBX (customer reviews here) is based in California and has less than 100 employees; sometimes, free trials are available but this usually comes with a designated number. The provider has customer service available every weekday from seven in the morning to five in the evening. This provider enables the client to combine their person SIP based IP phones with the virtual PBX service.

Grasshopper leaps for innovation

Grasshopper does things a little differently but still provides many of the same services as the other provider. Grasshopper is based in Boston, Massachusetts and provides customer service every hour of every day of the week for all of the calling plans. The company offers both toll-free numbers and vanity numbers as well. This provider also has a 30-day money back guarantee. This provider offers a custom main greeting, on hold music, faxes emailed as PDFs, unlimited extensions and other key features to help the business. This company doesn’t have any long-term contracts and allows the customer to upgrade at any time.

Prices will also vary and the budget often dictates management’s decisions and limitations but choosing the provider with the most valuable services is usually the most favorable answer. Either one of these providers has an array of services that are adequate, but the your particular telecommunications needs will dictate which one is the most advantageous to use. The quality of the customer service is just as important as the quality of technology and networking system.