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US Home Alarm Reviews

US Home Alarm Reviews

By Daniel C.Daniel C. Verified by Sander D.Sander D. Last updated: August 7, 2024User Reviews (0)
Overall
3.5/5
(3.5)
Features
(4)
Price
(3.5)
Customer Service
US Home Alarm logo
Pros
  • 24/7 uninterrupted monitoring service
  • Free lifetime warranty
  • Range of package options
  • Innovative features
  • Monthly payment plan
Cons
  • 36 month contract
  • Not BBB accredited

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The Best Reviews team tests all products first-hand and relies on first-hand research. We've been reviewing products and services since 2012 and only publish human-created content.

US Home Alarm is a home security system created by AK Security Solutions Ltd. AK Security Solutions was established in 2001, and is committed to providing world-class protection for homes and businesses across America. USHomeAlarm.com prides itself in offering affordable security systems and excellent customer service by providing round-the-clock monitoring, with a range of optional features and a selection of differently priced packages to suit your individual needs and budget. US Home Alarm systems boast a free trial offer of their home security system, with an $850 value. All you pay is the $99 installation charge and monthly monitoring service fee. Other promotions offering further discounts on your alarm system equipment and other advantages are available on occasion, and are listed in our US Home Alarm coupons as soon as they become available.

US Home Alarm offline

US Home Alarm is no longer available. For now, AK Security Solutions Ltd only operates in the UK.

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Security equipment

US Home Alarm offers three comprehensive pre-made packages for your home security needs. You can select either the Basic, Cellular, or Premium package option. Each of these options guarantee your home security with 24-hour uninterrupted monitoring. The wireless system is operated via a user-intuitive one-touch keypad with a large LCD display, and you can also control the system using your free keychain remote.

 

All US Home Alarm systems have three-point protection, a high decibel alarm siren, and battery backup for added protection and peace of mind. Up to three door or window contacts, pet-sensitive motion detectors, yard sign and window decals are all included in each of the three packages. With the Cellular package, you also get cellguard cellular protection. The Premium package, which is the most popular choice, also features a two-way voice communication operation. What’s more, every US Home Alarm system comes with a free lifetime warranty policy, which guarantees that your home security hardware will always provide your home with round-the-clock protection, 24 hours a day, 365 days a year.

Installation

Once you have ordered your US Home Alarm security system, the installation process could not be simpler. You will be contacted within 24 hours of your order to select a time and day that best suits you for the installation of your system. A trained technician will then arrive at your home to install the system, which will then be connected to US Home Alarm’s network of monitoring centers.

The advantage of being connected to a number of control centers is that, in the event that one center is not working for any reason, you will be immediately covered by one of the other control centers. These centers are continuously monitored, 24 hours a day, seven days a week, by a team of trained security technicians, utilizing the most advanced technological equipment available to guarantee your home security and peace of mind. If your alarm is triggered for any reason, the response from the control center is immediate. Trained security specialists from the nearest control center will evaluate the situation, contact the appropriate authorities, and instigate direct and immediate action to protect your home.

Monitoring

In addition to the 24/7 monitoring provided by each of the control centers, you can also personally monitor your home security in a variety of ways for added convenience and extra peace of mind. You can customize the settings of your security system to suit your needs, and when you log into your free online account, you have the option to set up alerts, which you can receive either as an email or as a text message direct to your cell phone. US Home Alarm systems also have a free and easy-to-use app which you can install onto your mobile device, and which will enable you to control and monitor your security system even when on the move.

These unique features make US Home Alarm an intuitive and secure home security system, because you know that you will always benefit from continuous professional security monitoring, whether you are at home or away. The ability to check and control the system yourself via your phone – whether you are at home, at work, or on vacation – is a fantastic additional benefit offered by this company, and one which will really set your mind at rest that your home is safe and secure.

One of the truly innovative features offered by US Home Alarm systems is the 2-way voice communication function. This optional feature is unique to US Home Alarm systems and is not offered by most other home security companies. 2-way voice communication is a hands free operation installed into the control panel of your security system, which makes the control panel function as an intercom with a direct line to the control center. The signal on the microphone is so strong that your voice can be detected even from a distance of 75 feet. The advantages of this feature are obvious: the hands free function and strong microphone signal mean that you can communicate with the control center from virtually anywhere in your home, even if you have been injured or incapacitated and are unable to reach the control panel. As this feature is password-controlled, you can be assured that only you and your family are able to access and send instructions to the control centers monitoring your home.

Pricing

Basic Package
$35.99/mo
Billed monthly
Wireless security system
Large LCD display
One-touch keypad
Battery backup
Up to 3 door/window contacts
Pet-sensitive motion detector
Yard sign and window decals
Three points protection
24-hour continuous monitoring
Premium Package
$40.99/mo
Billed monthly
Wireless security system
Large LCD display
One-touch keypad
Battery backup
Up to 3 door/window contacts
Pet-sensitive motion detector
Yard sign and window decals
Three points protection
24-hour continuous monitoring
2-way voice communication
Cellular Package
$44.99/mo
Billed monthly
Wireless security system
Large LCD display
One-touch keypad
Battery backup
Up to 3 door/window contacts
Pet-sensitive motion detector
Yard sign and window decals
Three points protection
24-hour continuous monitoring
Cellguard cellular protection

US Home Alarm systems offers three comprehensive, pre-made packages to suit your security needs and your budget. You can request a free consultation via phone or email to get a free custom quote and discuss a workable plan that suits your personal needs and circumstances. Once you have decided to order your security system, there is a one-off installation charge of $99 with monthly payments thereafter, which start from $35.99 for the Basic security package. You can either make a one-off payment for the whole year, or pay in convenient monthly installments to help you to spread the cost throughout the year. All US Home Alarm systems come with a free lifetime warranty, and there is also a hassle-free money back guarantee if you are dissatisfied for any reason.

Monitoring services

The three available packages offered by US Home Alarm systems are: Basic, Cellular, and Premium. The Basic package costs $35.99 a month, and includes a three point protection wireless security system with a large LCD display featuring a one-touch keypad control panel. This package includes up to three door or window contacts which detect anyone approaching or attempting to enter your home, pet-sensitive motion sensors which detect movement inside your home, a yard sign and window decals to deter potential burglars, and 24/7 continuous monitoring via connection to US Home Alarm system’s network of control centers.

The system is fully backed up with additional battery-operated backup power, and features a high decibel alarm siren to alert you to emergencies. The Cellular package includes all of these features, with the additional option of cellguard cellular connection, for $44.99 a month. The Premium package, which is the most popular option, costs $40.99 a month, and also includes the innovative 2-way voice communication feature. All of these packages are also available with optional smoke, heat, carbon monoxide, water, and freeze sensors.

Customer service

US Home Alarm systems offers excellent customer service care. They can be reached 24/7 via phone or email, and their live helpline number means that you will always be able to reach a real human being to answer any queries or resolve any issues that you may have. Their contact information, including their email address and the helpline number, are prominently displayed on their website, and they also have Facebook, Twitter, and Tumblr accounts, so you can contact them in whichever format is most convenient to you.

Bottom line

US Home Alarm systems offer unprecedented protection for your home with uninterrupted 24/7 monitoring. Their unique features such as the innovative 2-way voice communication function cannot be found with any other home security system provider. The pricing structure of their packages and the monthly payment plan option make US Home Alarm systems a convenient and affordable security system for homeowners. Whilst they are not a BBB accredited company, they have proven to be a business with high performance in monitoring and customer service.

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