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Reolink Reviews

Reolink Reviews

By Tamás Ő. Tamás Ő. Verified by Sander D. Sander D. Last updated: January 30, 2025User reviews (5)
Overall
4/5
(4)
Features
(4)
Price
(4)
Customer service
Pros
  • Full smartphone support
  • Rich feature list
  • Both indoor and outdoor cameras
  • 2-8 piece surveillance system
  • 30-day refund
Cons
  • No live chat support
Table of contents

Reolink is a home security company specializing in camera systems. Founded in 2009, they successfully launched five product lines, featuring high-quality indoor and outdoor surveillance cameras that are perfect for home and office use alike. They have PoE and Wi-Fi IP cameras, coming with high resolution footage and night vision. Reolink is also a big fan of constant live recording, which can be streamed directly onto your smartphone or tablet. Additionally, you won’t need to worry about messy installation or calling in a handyman. All cameras are designed to be plug and play, not to mention the equipment comes pre-configured. All in all, when dealing with Reolink it’s all about convenience.

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Argus: indoor and outdoor camera

Argus is the latest innovation from Reolink. It was a resounding success on Indiegogo, with the crowdfunding campaign collecting over $1 million in funding from 6,219 backers. This resulted in a home security camera that houses all the features most will be looking for in a surveillance system. First and foremost, the Argus camera is 100% wire-free and uses Wi-Fi to stay in touch with your smartphone app. The frame can be fixed to any surface with two screws, including trees, walls or shelves. Since it was built for both indoor and outdoor use, the overlay was made from IP65 weatherproof casing, meaning that the device is completely protected from dust and small doses of water. The camera has a reassuring 130° viewing angle, night vision, and a highly sensitive PIR motion sensor that ignores smaller pets by design.

Reolink Argus camera

Last but not least, Argus has built-in a two-way audio system, allowing homeowners to listen to the sound of the camera’s surroundings as well as talk through the mic. However, the system would be far less useful without the Reolink app. The camera sends a variety of notifications to your phone, from low-battery warnings to actual HD live streams, and all without obligatory monthly fees.

Smart home cameras

If you wish to stick to indoor cameras only, Reolink has two options to choose from: the C1 or the C2, the twins of smart room protection. C1 is the basic version while C2 is the advanced one, although the core features don’t differ much between the two. C1 offers full HD resolution picture in 1080p, which is more than enough to get a clear picture of a burglar’s facial features. The camera is fitted with two-way communication – ideal for eavesdropping on what the interlopers are saying or to intimidate them by yelling through the mic – and sports two 2T2R MIMO antennas, assuring a constant, strong signal. This feature is further supported by the 2.4/5GHz dual-band Wi-Fi connection that eliminates unwanted data loss and lag.

Reolink C1 camera

It’s also worth mentioning that burglars can’t hide from the camera since it is flexible enough to pan 355° horizontally and tilt 105° vertically. Just like Argus, C1 also stays in touch with your smartphone, sending push notifications and sharing captured images. C2 matches its predecessor in every way, but improves one major area. The advanced camera is capable of optical zooming and records in 1440p Super HD. Better quality footage makes it easier to spot minor details, which could end up being key evidence against criminals. Sharper and clearer images are also easier on the eye.

Security camera systems

C1 and C2 aren’t the only tricks up Reolink’s sleeve. There is an array of surveillance systems that come packaged with all the hardware you need to keep a constant eye on your neighborhood. The RLK series of cameras promise 1080p to 1440p HD picture quality, depending on the specific type. Each package includes four cameras, but the system is capable of handling eight at the same time, so you can always expand your arsenal later on. Since these systems are designed for 24/7 live monitoring, you will of course need a Network Video Recorder, which is included in the kit . Depending on the system, you’ll receive between 1 and 2TB hard drive space, allowing simultaneous playback on either your local computer or your smartphone.

Reolink camera system

Camera monitoring

Reolink firmly believes in the benefits of do-it-yourself. That’s why they made their camera systems so easy to install, even for those without technical skills. It’s also why you’re in charge of monitoring the camera feed. The company doesn’t provide professional monitoring, which is something of a double-edged sword. On one hand, you are free from the shackles of contracts and monthly fees. On the other hand, you must practice constant vigilance and keep your phone at hand, because you may receive a notification at anytime. In order to make your job easier, Reolink has created seamless communication between the units and their smartphone app. Cameras may contact you for several reasons (sensing a burglar, a low battery or the like) keeping you well informed. The live footage is either streamed from the NVR right to your smartphone or your desktop PC, depending on your choice.

Reolink monitoring options

Pricing

If you’re opting for a security camera system then be prepared for an upfront payment. No contracts, monthly fees or lock-ins, just one charge for the equipment. The Argus camera costs $90, C1 comes for $79.99 while C2 can be yours for $99.99. The RLK camera systems with the NVR range from $299.99 (only two cameras) to $999.99 (eight cameras). Naturally, there is an option to buy cameras or equipment separately. All Reolink products come with two years of warranty, but if you are unsatisfied you can request a full refund or an exchange during the first 30 days. And if you live in the U.S. or the UK then free shipping is included as well. Considering the popularity of some of their products, devices are often put on a wait list; pre-ordering them, however, provides a discount on the price.

Reolink offers

Customer service

As it stands now, Reolink hasn’t been rated by the BBB. Still, the brand is highly popular among privacy conscious homeowners. Reolink’s site doesn’t shy away from showing technical information, displaying not only product specifications but reviews from actual users as well. It should be said that the homepage is highly informative, with the option to compare devices right from the start. The FAQ is detailed and focuses on solving problems instead of advertising the features. The online support team is available six days a week, although the site encourages customers to contact the helpdesk by submitting a ticket.

Reolink homepage

Bottom line

If you are one of those homeowners who trust a camera more than alarms or are just looking for a multi-functional surveillance system, then Reolink is a good bet. The presented devices are well-rounded and boast several features, including night vision, a pet sensitive motion sensor, weather resistance and total smartphone support. Argus is the most versatile, but the sharpest image is delivered by the C1 and C2 indoor cameras since they can reach up to 1440p in resolution. Reolink even has the back of those who seek a serious surveillance system with several cameras set up at strategic points of the building. The company has an informative site and a purchase is made easier with additional benefits, such as the 30-day full refund. We highly recommend giving Reolink a go to get a hold of fully-featured smart solutions.

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User reviews

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    Thomas Clark Thomas Clark
    I’ve used four of their outside cameras (3 wired/1 Wifi) for about four years. Excellent resolution both day and night. I can observe on both PC and Cell and the interface works as advertized. Not sure what some customers are looking for, but Reolink’s tech support returned my emails within hours, with good helpful information in video format. For a self-monitored system with quality equipment, I have had only good service. Would buy again if needed.
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    James Breazeale James Breazeale
    The Reolink website for the Reolkink GO does not list Verizon as a compatible cellular service, but the customer service rep wrote that the Reolink GO PT can be used on the Verizon system. After buying three cameras and taking them to Verizon for the SIM cards, I learned that they cannot be used on Verizon. The product looks impressive and Reolink was prompt in refunding my invoice purchase price but I was out $75 for return freight and insurance. Reolink Customer Service Reps should not have misrepresented the product.
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    1. Rick (Best Reviews Team) Rick (Best Reviews Team)
      Hello James, We’re sorry to hear about your experience with Reolink. It’s a shame that the company wasn’t able to able to cover your insurance and postage costs, especially if the customer service team told you directly that GO PT would work with Verizon. Did you try asking them for a further refund to cover your expenses? We hope you’re able to find a service that works with Verizon.
    E. Nicol E. Nicol
    recently purchased the Argus 2, 1 issue after another, no customer support…poor night vision, playback wont playback only if hooked to WIFI.
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    Dan Anderson Dan Anderson
    Since I have bought two argus 2 cameras it has been one problem after another. And dealing with customer service has been one of the most frustrating experiences I have ever had. They seem to have a problem understanding the language and put you through endless and repetitive instructions for which I have to go through for days and even weeks because it takes them a long time to respond, sometimes over a 24 hour period. My 30 day return policy has expired, otherwise I would return the cameras and try something else to end this “waste of time” and aggravation. I would never recommend these cameras to anyone because they would resent me for getting them into mess of nonsense.
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