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Security ONE Reviews

Security ONE Reviews

By Tamás Ő. Tamás Ő. Verified by Sander D. Sander D. Last updated: January 9, 2025User reviews (0)
Overall
3/5
(3.5)
Features
(3)
Price
(3)
Customer service
Security ONE logo
Pros
  • Strong commercial offers
  • Wide variety of detectors
  • Fire alarm equipment
Cons
  • No glass break or motion sensors
  • No prices or plans displayed
Table of contents

Security ONE is a security alert and home automation company based in Southwestern Ontario. Since its foundation in 1978, the company has been providing security and innovative home solutions for Canada and the US, with attractive offers for both homeowners and businesses. Security ONE has a large collection of detector units, with video camera systems to maximize household security. The home automation range includes smart lighting and thermostats that help you reduce the energy bills. Security ONE focuses mainly on assisting commercial customers rather than residential property owners, explaining its more than satisfying supply of fire alarm detectors, video cameras, GPS tracking and access monitoring.


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Security equipment

Security equipment
Equipment brandHoneywell
Equipment warranty
Wireless technology
Cellular technology
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Security ONE is well versed in security hardware, providing equipment for both residential and commercial use. The company licenses products from two well-known brands: Honeywell and First Alert Security System. The Canadian company also has a long experience dealing with security equipment, thus their technicians can be trusted when it comes to installing the systems.

Residential offers

Establishing full control over your house by installing smart devices grants you several benefits. First of all, you get remote control over adjusting your defenses. Lots of people forget to lock the front door properly when rushing to work, and only realize this mistake when taking a seat at their desk. Also, rummaging your pockets for the house keys is a constant nuisance. Installing automated door locks can be a solution for both problems: they are integrated into the smartphone application, and a simple touch would instruct the unit to automatically open or close the door. Sharing a code with others is an easy way to give housekeepers or friends access instead of creating a copy of the keys.

Installing videos around the house is the best way to keep an eye on strangers lurking around the door. When the worst happens, and someone breaks into your home, indoor cameras can record the case, helping the police tracking the perpetrator. They are equally useful to identify those who are knocking on the door, avoiding any surprise. Video surveillance system

Commercial offers

Security ONE is also catering to small businesses and larger facilities that not only need to prevent thefts and equipment impairment, but also require help in keeping an eye on employees. Using the latest technology available, Security ONE provides a convenient way to monitor and manage people’s access to the facility. This includes the elimination of keys in favor of easily trackable security cards, biometric identity authentication, or even elevator access control, limiting employee’s access to specific floors only.

HD video surveillance can be the heart of any security room, giving guards an opportunity to search for intruders. Sharing video footage with law enforcement can greatly accelerate their work. Lastly, don’t forget about employee protection: fires are common threats in an industrial area, but by installing Security ONE’s fire alarm systems, sprinklers or fire extinguishers, the escalation of the situation can be quickly suppressed.

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Monitoring

Monitoring
24/7 security monitoring
Response time
Fire & environmental protection
Video monitoring
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The monitoring assistance offered by Security ONE, is truly a Canadian based service. To ensure homeowners in Canada and the US receive the best protection, the company riddled the operators by subjecting them to a six-week long training course and a live exam. The skillful work of the professional staff was confirmed by the Underwriters Laboratories of Canada, who certified Security ONE’s monitoring center. It’s important to know that the operators are ready to assist the callers in any possible emergency, and not just with burglary. Medical emergencies, fires, carbon monoxide flowing or flooding are one of those cases during which you can expect a competent help. The company is in partnership with Numactive, a certified medical alert company, although personal emergency care isn’t Security ONE’s main profile, and the deal is not well-developed.

Comprehensive detection system

Mother Nature can be unpredictable sometimes, but modern technology helps you stay one step ahead of her. Security ONE proudly presents an impressive detector system that offers a protective layer for every possible environmental crisis. No matter whether a broken pipe is causing flood, the harsh winter has frozen the pipes, or there is carbon monoxide leaking: the company has a separate detector for each of these occasions. The fire detectors are fitted with wireless technology that automatically alerts the monitoring center instead of just beeping. This helps the operators to dispatch the fire service as quickly as possible.

Installing Security ONE alarm equipment

Total Connect

The company’s remote control application is called Total Connect. It can be accessed from Android and iOS systems, as well as through your computer’s browser. It is the virtual control panel for all the devices, where homeowners can watch live footage of the video cameras, set the thermostat, open smart locks and schedule the lighting. Constant feedback is also provided, thus you won’t miss any important event. Total Connect across devices by Security ONE

Home automation

Automating the lighting and thermostats in your home means a lot more than controlling these systems from a smartphone or keypad; scheduling them in an intelligent way can greatly reduce your energy bill too. The smart thermostat that is offered by Security ONE allows users to set the exact level of temperature for the rooms, heating or cooling it down. The ability to adjust the heating while away proves to be very cost effective, as it spares the residents from wasting energy when nobody is at home. Z-Wave Lighting is also a great way to prevent unnecessary energy wasting, not to mention the convenience that you don’t need to stand up from the comfy sofa to turn on the lamps. Managing the lights is very easy, and it can be done from your smartphone, tablet or computer. In case you are afraid that burglars might target your home when you are away, schedule the lamps to turn on, giving the impression that the house is occupied by residents.

Pricing

The wide lineup of Security ONE’ equipment is very attractive at first sight, but be aware that the company doesn’t transparently display any specifics about the prices and plans. To learn more about what Security ONE has to offer, you need to contact them over the phone, or get in touch with a personal consultant by submitting your email address and phone number. A sales representative then contacts you afterwards, and explains everything you need to know about the service of Security ONE.

Payment options
Visa
Mastercard
American Express
Discover
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Customer service

Customer support
24/7
Live chat
Email
Phone
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Security ONE is rightfully accredited by the Better Business Bureau, receiving an A+ rating. The company has a well-developed website with a clear display of all the attractive offers. It’s noteworthy though, that the offers are only described generally, and no exact information is showcased about the brand, type or cost of the equipment presented. Security ONE actively encourages people to seek the consul of the sales department, and to ask questions over the phone or by email. This can be also done by visiting them on Facebook or Twitter, where they recently post security related content.

SecurityONEAlarm.com

Bottom line

Security ONE is a promising security alert and home automation company, with various features catering to both homeowners and business managers. There is a very comprehensive detector system, covering various threats from fire to freezing, and the industrial fire alarm supply is even more established. The home automation devices are able to schedule the lighting and the thermostat, while the smart locks and video cameras keep out potential burglars. The greatest problem with Security ONE is that it’s not very transparent about its plans and prices. It’s also apparent the company is purposely targeting commercial property owners rather than home owners, explaining the more business-to-business pricing strategy Security ONE has.

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