RingCentral is a well-known and well-loved virtual phone system established over two decades ago. With the advance of technology however, video conference rooms have been quickly replacing audio conferences, and the use of phones to reach colleagues or customers has fallen off. RingCentral has been following this trend closely and had already created ways for users to integrate their VoIP with popular web conferencing software such as Zoom. Still, using two different providers at the same time not only increases costs, but also brings an extra layer of undesirable complexity. Because of this, RingCentral decided to develop RingCentral Video – web conferencing software that is fully integrated with RingCentral Office. It’s possible to get this feature from RingCentral’s Standard subscription upwards, and we highly encourage anyone interested to contact the company’s sales team through the toll-free number 888 295-1724.
Many companies develop sketchy software for a quick buck just because it’s trendy and somewhat complementary to their own service. Not RingCentral. From right off the bat, it’s clear that there was a profound focus on how to deliver a service that their users were looking for. The result is user-friendly web conferencing software that seamlessly integrates with the company’s VoIP system and third-party programs such as email providers.
RingCentral Video delivers 720p resolution HD video quality and 1080p resolution for content, and supports up to 200 people being connected in one meeting room at the same time. It also offers the usual features that users expect from web conference meeting software, like a whiteboard, document and screen sharing, remote control, and unlimited meeting recording.
But what makes RingCentral Video stand out most is how smooth the meeting process is. Users can start, join, or create recurring sessions from a message in one click, and share all meeting preparation materials in a messaging group. The software also offers messaging calendar integrations and reminders. It doesn’t end there, though. While attending a meeting, users can replace the chat with messaging, set auto-reminders for those late to the meeting, change the status in their profiles to “In Meeting” automatically, and assign tasks without leaving the software. After the meeting, RingCentral still serves its users by posting notes and task reminders in the messaging group. Simply put, RingCentral Video focuses on saving users work and time by offering an integrated solution where the customer only needs to set up the meeting and not think about it ever again – at least technology-wise (you’ll still have to attend meetings and do your job, but that’s life).
Security
Cyber criminals are proliferating and becoming smarter than ever. For this reason, it’s essential that any piece of software that needs an internet connection can secure user data tightly, and this goes for web conference platforms too. Customer trust is one of the main concerns for RingCentral, and the company has gone a long way to ensure its users’ data stays safe. Besides deploying best-of-breed network protections optimized for voice and data where all information is encrypted in transit and at rest, RingCentral also allocates experts who continuously monitor their systems for anomalies to prevent service disruptions, data breaches, fraud, and service hijacking.
Device support
It would be impossible to have a seamless experience with RingCentral Video if the software was only available on one device. That’s why the web conferencing software is available for both desktop (Windows and macOS) and mobile (Android and iOS) through the dedicated apps or any modern browser. It’s possible to reach a meeting regardless of the device you’re using or your location – the only thing needed is an internet connection. In fact, users just need to click “call me” to join any meeting automatically with one tap – perfect when users are on the move.
Customer service
Daniel C.
Inês P.
