Archives: Reviews

CloudTalk is an intuitive contact center software that provides solutions for support, sales, and ecommerce call centers. The company offers comprehensive automated call distribution, where you can set up extensive call routing trees and direct customers to agents by their skills. If your agents need to contact prospects in bulk, CloudTalk also has you covered. It provides a smart dialer where you can create your own campaigns, allowing your agents to be as efficient as possible when getting in touch with clients. But there's a lot more to love about CloudTalk. We particularly like that there's a 14-day free trial available that allows you to test everything out without paying a dime. This way, you can set up your contact center within the first two weeks and only start paying when you're effectively using the platform.

Freshworks is an Indian company that provides various customer engagement tools. From dedicated sales team software to platforms for ping and web chat management, you can find everything your business needs. Freshcaller is the company's contact center solution, which allows you to automate all received calls, route them to the correct customer support agent, and provide clients with a seamless communication line. This provider also offers an omnichannel option called Freshdesk, where you can manage customers through web chat, text messaging, and email without leaving the software. If you're only looking for the essentials, you'll be happy to know that Freshcaller offers a basic free forever plan where you just have to pay for the calls you make and receive.

When it comes to payroll your business needs software that fits like a glove, integrating seamlessly with your company's needs. For many small and medium-sized American businesses, Atlanta's OnPay is the perfect solution. Available in every state since 2011, cloud-based service OnPay has gone beyond payroll to help businesses with some key integrations, free HR services, and tax calculations. In fact, the service is so confident of its tax calculations that it provides an error-free guarantee and will pay any penalties that may occur from mistakes. OnPay is reasonably priced compared to its competitors, with a crystal-clear pricing structure – it even gives away the first month for free. Additionally, the service offers potential users a 30-day free trial to thoroughly test it out first.

Ever been disappointed by a webinar? Well, look no further because Crowdcast claims its browser-based software produces “webinars that don't suck”. Although that claim is modest and very tongue-in-cheek, the California-based Crowdcast certainly produces high-quality webinars. Since 2015, Crowdcast has aimed to make webinars more social and accessible for thousands of attendees through its website. Even small moments of a webinar can be shared through social media instantly. Live webinars are interactive and encourage engagement, and hosts can even access live analytics to help make their webinar better. Prices for Crowdcast start low at just $20 a month for a starter package but users can test out the service thoroughly first by taking advantage of Crowdcast's 14-day free trial.

As the name implies, Twilio Flex offers one of the most flexible contact center systems on the market. You can personalize everything and – if you know how to code – you'll be able to quickly build the contact center you always wished for. That being said, Twilio Flex is not for less tech-savvy users or contact center software beginners. While the platform makes it extremely easy for developers to deploy a contact center within a few hours, it can be quite challenging for the laymen out there. It's not just the software that is innovative, though. Unlike most of its competitors, Twilio Flex offers the option to only charge for the time spent using it. For as low as $1 per hour per user, Twilio Flex can potentially be one of the best contact center systems out there.

Anyone who believes setting up a contact center is an extremely complex thing to do clearly hasn't tried Aircall yet. From configuring call routing to following live analytics and handling calls, everything is child's play with Aircall. Creating an account, which includes setting up a free phone number, takes less than five minutes and your contact center will be up and running a few hours after you log into your admin dashboard for the first time. The software provides all the necessary features to run an efficient contact center and, although it lacks in some departments, Aircall makes up for it by offering integrations with over 60 applications. Better yet, you can also use the company's API to make your own customized integrations, so you can use Aircall in any way you want. Prices start at $30 per month per user, and there's a 7-day free trial to test the service out.

There are many ways to learn a new language, and while self-service language learning apps have become increasingly popular in the past few years, nothing beats one-on-one classes with a certified teacher. Verbling provides an online platform where students can effortlessly connect with teachers worldwide to learn one of the 60+ language courses available. Since everything is managed by the teacher you select, your language course can be built according to your needs, ensuring classes develop towards your goals. The platform itself is entirely free, and you can sign up and get your first class without paying a dime. Afterward, you'll have to pay the teacher's hourly rate, which depends on the professional you choose.

Most webinar software comes with clunky downloadable programs that require mastering to get the most out of them, but wouldn't it be much easier to do everything from your browser? That's exactly what the French company Livestorm has created. Since 2016, the service has pioneered an entirely browser-based webinar platform, while still maintaining all the important features you usually find in advanced webinar software. What's more, Livestorm has an intuitive, easy-to-use interface and provides a wealth of customization options. Livestorm offers users a totally free version of the software, albeit with some limitations on the number of attendees and maximum webinar duration. However, prices for the full package are more than reasonable, making Livestorm a really interesting addition to the webinar market.

Increasingly, webinar platforms are getting rid of old-fashioned software and switching to a browser-based service. Chicago's BigMarker is a great example of what can be done using just your browser. Since 2010 the service has provided users with reliable, marketable, and highly customizable webinars. It doesn't matter what kind of webinar you want to host – live or on demand, automated or recurring – BigMarker does it all. Where the service really shines is in its range of call-to-action tools, like allowing you to display exclusive offers to your attendees. BigMarker offers various pricing plans for its service to suit anyone who wants to host small webinars or much larger ones with thousands of attendees. Prices are more than reasonable when compared with the competition and anyone tempted by BigMarker's offer can test the service first through its 7-day free trial.

mSpy is a parental control solution based in the UK that has been helping parents supervise and protect their children online since 2010. Its app works on Android and iOS devices and is full of features designed to monitor children’s online activities – all while granting parents complete anonymity.

It includes social media platform monitoring, location tracking, screen recording, browser history, and app blocking. Although the software isn’t the cheapest on the market, it does offer a demo, discounts for longer subscriptions, seasonal promotions, and a 14-day money-back guarantee.