Daniel C.
—
Verified by
Sander D.
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Last updated:
August 15, 2024
— User Reviews
(3)
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PetFirst Healthcare was founded in 2004 and has its headquarters in Jeffersonville, Indiana. They offer state specific individualized pet insurance plans to fit everybody’s unique pet needs and their family’s budget. Due to the high cost of veterinarian bills, plus all of the latest treatments that are now readily obtainable for both cats and dogs, pet health care insurance is a must-have for pet owners to assist them in covering those often-expensive veterinary visits.
Pet insurance coverage from PetFirst Healthcare will provide easy-to-understand and reasonably priced coverage for your pet’s routine healthcare, or for an illness or accident, without breaking your budget when one occurs. A sudden unforeseen pet illness or accident can be financially devastating to a family, but not when pets are covered by PetFirst Healthcare insurance coverage.
Caring pet owners can put together a custom plan to meet their needs. Basic, Preferred and Preferred Plus plans are available for dogs that are from the age of 9 months up to 9 years. Senior Plans are offered for dogs 10 years of age or older. For dog owners who prefer an Accident Only Plan, that is available for dogs of any age. Average pricing is $24.95 a month for $4,500.00 of annual coverage and a per incident cap of $1,500.00. $49.95 monthly would provide annual coverage of $12,000.00 at $3,500.00 per occurrence. Multiple pet families can sign up for a reasonable discounted rate for their pet insurance riders.
PetFirst Healthcare offers a custom plan for either cats or dogs. Each animal specific section of the PetFirst Healthcare website covers available plans, a buyer’s guide with hints and a list of frequently asked questions, as well as a competitor comparison tool for the purpose of assisting pet owners in understanding the major differences when it comes to available providers of pet insurance policies. In addition, the section with industry insider pet insurance buying secrets for dogs or cats is very helpful when deciding upon the right pet insurance.
Filing a PetFirst Healthcare claim is fast and easy with the online claim form at PetFirstHealthcare.com, and satisfied consumers have stated that they have always received timely reimbursement for their claims.
The PetFirst Healthcare customer service is considered to be excellent according to many of their patients’ owners. Most all of them have stated that they would recommend PetFirst Healthcare to their family and friends.
PetFirst Healthcare has numerous corporate partners like HomeAgain, Petfinder.com, Kroger, Ralphs and Smiths stores.
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Do NOT sign up for this pet insurance. You will not receive your claims information and paperwork within a reasonable amount of time, and their late and poor attempts to “guide” you through the claim process you will pass their previously stated 90 window period. If you enroll in this insurance through a third party or over the internet, do not expect to see your policy documents and claims information for at least two months. Then, when you call to try and figure out how to make things work or why you got your information extremely late, they will tell you that someone else handles the mailings and that they “unfortunately” cannot help you with your claim anymore. WORST insurance company I have ever dealt with, hands down!
Typical insurance red-tape crap. Will find any/every reason to deny your claim. Good thing I didn’t have the $4000 surgery the vet advised us to have done. Reimbursement insurance is a very bad idea. And the front-end customer service people sometimes can’t even tell you what is missing from your claim. You can’t actually talk to the people who really make the decision on your claim. They scrutinize every single word your vet writes down looking for their exit plan. It would not surprise me at all if they get bonuses when they deny an exceptional monetary amount of claims. DRINKS FOR EVERYONE! scumbags
TERRIBLE CUSTOMER SERVICE TAKE TOO LONG TO GIVE A REFUND AND THEY GIVE YOU RUN AROUND EVERYTIME,PLEASE WRITE NAMES OF PEOPLE YOU TALK ALL THE TIME AND WHAT THEY SAY.