- Free version
- Kiosk mode
- Several advanced features
- Built-in project manager
- No refunds
- Lack of job site features
- No built-in payroll
Feeling the need for non-intrusive and straightforward tracking software, CAKE.com launched the first of its three productivity apps, Clockify. Fast forward to today, and it’s one of the most popular time tracking platforms on the market.
Based on the fact that Clockify is a free app that supports an unrestricted number of users and unlimited time tracking, it’s not surprising that it’s gained so much traction since its release. Usually, when something is free online, you’re the product.
But that’s not the case with Clockify. The team behind this user-friendly platform developed several (paid) advanced features, which were able to attract enough customers to cover all expenses. In addition to a built-in project manager and extensive user management, Clockify also offers access to customized reporting and a kiosk mode for as little as $3.99 per seat per month. The best part is that it’s possible to try out all paid features through the 7-day free trial.
Although field service companies might not find what they’re looking for in Clockify, all other types of businesses (including freelancers operating solo) will find the features they need to improve their productivity, time tracking processes, and client management.
What’s more, these tools aren’t just practical, but they’re a joy to use. Tracking time on Clockify is just a matter of searching for the project or task you’re working on and pressing the ‘Start’ button. The process is straightforward, regardless of whether you’re using the online version, desktop app (Windows, macOS, Linux), mobile app (Android and iOS), or browser extension (Chrome, Edge, and Firefox).
Managing teams is also a piece of cake. From adding new users and assigning them to a team to editing timesheets – it’s all just a few clicks away. The dashboard is clean and cleverly designed, allowing admins to swiftly set up everything they need.
Plus, Clockify covers brick-and-mortar businesses too. Instead of having each employee use a mobile app, it’s possible to have everyone clock in and clock out on the same device by using kiosk mode.
Whichever your preferred mode, when tracking employees’ time, it’s essential to comply with the law of where your business is located. Fortunately, Clockify provides features that make it easy to follow FLSA and EU’s Working Time Directive guidelines.
The company also encrypts all data at rest and gives admins the option of enforcing two-factor authentication. Moreover, Enterprise subscribers enjoy more advanced security tools, such as audit logs, choosing data regions, and access to single sign-on (SSO).
Clockify tracks time the same way as most of its competitors. Although it’s possible to do this through the online tracker or browser extension, we recommend installing either the desktop or mobile app, especially if you need to track time while offline.
A neat addition of Clockify is the ability to set reminders so employees don’t forget to turn on the app, decreasing the necessity of adding manual entries. Better yet, the time tracker sports a Pomodoro timer to help everyone remember when it’s time for a quick break.
But this app doesn’t just track time. It also logs URLs visited, apps used, users’ location, and idle time while on the clock. The time tracking software also lets users track breaks, which is especially important for brick-and-mortar businesses. Furthermore, a Pro subscription unlocks the option of taking screenshots every five minutes.
Unfortunately, it’s impossible for companies to decide which of these aspects to log. Still, Clockify provides individual users some control by allowing the manual deletion, relocation, and addition of time entries, as well as the elimination of any screenshots taken.
Overall, managing employees and setting up company work policies is simple. Not only are the settings easy to find, but they all come with a small explanation and their configuration only takes a few clicks.
The same can be said about adding new members. Surprisingly, importing users isn’t possible, but this is circumvented by the ability to add as many people as you like in one go by separating each email address with a comma.
Once users are added to the platform, it’s time to assign them to a team and designate their roles. Again, the process is straightforward. Admins and team managers can also edit each user’s profile individually or in bulk, which includes working days, daily work capacity, and week start.
Don’t allow Clockify’s simplicity to deceive you, though. The platform offers extensive customization and team management. If the sky is the limit with custom fields, managing team vacation days is made easy through the platform’s time off settings – even keeping an eye on employees’ expenses is straightforward.
Unfortunately, it’s not possible to pay employees through Clockify. Even so, the time tracking app does provide a payroll hour tracker, which considers the hourly rate set by the admin. At the end of the month, admins or team managers can export the detailed time and billed hour breakdown in PDF, CSV, and Excel.
Most providers have noticed how people tend to use time tracking software with online project managers and decided to include this additional service within their platform. Clockify isn’t any different. Although basic compared to a dedicated project manager, the platform does provide the necessary tools for a small team or freelancer. For example, the ability to create tasks within projects and assign them to specific clients and team members places this time tracking software ahead of some of its competitors.
Another excellent addition to any freelancer or hourly-rated service is Clockify’s project budgeting and built-in invoicing. In other words, users are able to manage projects from start to finish and check their status along the way to see if anything is over budget and requires replanning.
From time worked to expenses, Clockify comes with several different reports to help management find bottlenecks and make informed decisions. The dashboard is intuitive, and it’s possible to filter data by variables like team, client, project, or person, to name but a few.
All reports are exportable in PDF, CSV, or XLS. These exports are customizable, allowing you to select which information to show and how to display it. The level of customization depends on the report, but selecting what information is visible (such as hours or billable rates) and which graphics to display, are a few examples. Moreover, Clockify allows for branded reports, meaning you can add your company’s logo so they’re ready to be sent to a client right away.
There are around 30 native integrations to choose from with Clockify. Without surprise, the time tracking app integrates with several online project managers, including Jira, Asana, monday.com, and ClickUp. Essentially, the time tracking software gets information on the projects, tasks, and assigned people on these third-party platforms and adds them to the tracker automatically.
Additionally, companies using CRM tools like Freshdesk or SalesForce can make use of Clockify’s integrations to track the time of solving tickets. Other integrations include software development platforms like GitLab and GitHub, email services, and messaging platforms. It’s also important to mention that Clockify has its own API for custom-made integrations and supports Zapier, which increases the number of integrations to over 2,900.
One of Clockify’s best selling points is its free version. In addition to offering unlimited tracking and an unrestricted number of users, it provides access to the platform’s built-in project manager. Moreover, free users can take advantage of standard reporting and a limited version of Clockify’s kiosk mode. In short, businesses or freelancers looking for the bare minimum are able to track their time at zero cost.
That being said, subscribing to a paid version is worthwhile. There are four plans: Basic, Standard, Pro, and Enterprise, which come with more advanced features. Prices start at $3.99 per user per month, but they can escalate up to $11.99 (both with annual billing). It’s worth mentioning that Clockify rewards those who commit to an annual billing cycle with a 20% discount.
Predictably, the more users invest in Clockify, the more they get from the time tracking app. For example, Basic admins are able to edit other users’ timesheets, but it’s only possible to manage time off policies with a Standard subscription.
Meanwhile, built-in invoicing only starts with the Standard plan and budgeting with Pro. Finally, the Enterprise subscription focuses on advanced security features, such as audit logs and the option to choose where to host data.
Employees can’t stop working because their time tracking app isn’t cooperating. That’s why it’s essential that time tracking software providers offer around-the-clock support.
Fortunately, Clockify delivers 24/7 customer service via live chat, phone, and email. We contacted customer support and an agent was allocated to us within seconds. The exchange was pleasant, and we were able to get answers to our questions during our first interaction.
It’s also possible to find answers by yourself without having to get in touch with the company through the various resources available. From an extensive FAQ section to video tutorials and a blog, Clockify has all the necessary information to help its users get started or troubleshoot.
A free demo is also available, and the company runs a community forum. Last but not least, Clockify is active on Facebook, Instagram, Twitter, and YouTube.