Business VoIP Comparison

You can easily compare the best business VoIP service providers of 2024 using this comparison chart and guide. Make sure to also check expert and customer reviews and ratings for the business phone systems you’re interested in to find the perfect business VoIP solution for your company.

With a wide range of business virtual phone system service providers available on the market, picking the one that suits your company’s needs isn’t easy. The VoIP companies presented in this comparison are some of the best on the market, and each has its unique features that could eventually make a big difference for you. To make the purchasing process of your business VoIP system easier, we’ve also compiled a buying guide:

Business VoIP service buying guide

Nowadays, many business owners use Voice over Internet Protocol (VoIP) services to connect with their customers instead of traditional landlines. Although finding the best service to meet your company’s needs takes some time, the rewards are worth the challenge. As with any other major purchase decision for your business, you need to follow a clear strategy to select the best business VoIP provider for your company.

1. Define the features your business can’t live without

Before you can even look at potential virtual phone system options, you must decide which features are most important to your business. You also need to set a budget for your VoIP service as well, as it will play a significant role in trimming down your list of potential providers.

Next, think about the demands of your company. If you anticipate that your VoIP needs will change frequently, you need to find a provider that offers scalability.

It’s also essential to decide how many lines, phone numbers, and minutes you will need. Plus, knowing whether you want to keep your old phone number may also change the provider you should go for.

Meanwhile, some providers offer advanced features that may be useful for your company, such as menu systems, call queues, call recording, and appealing international calling rates. Depending on the phone system you want to deploy, a provider not offering these features may or may not be a dealbreaker.

2. Research potential options

Once you’ve created your list of must-have features, you can begin looking for providers to fit your company’s needs. Our comparison chart above is a great place to start, as it gives you an overview of the supported features for the most favored business VoIP providers.

Click through to the editor review of the providers you have your eye on to find more in-depth details on each company along with other information.

You can also contact the providers that you are considering if you need more information. Take advantage of online chats and customer support email contacts to ask your questions.

3. Check reviews submitted by other business owners

With your list of potential providers in hand, you can begin looking at the customer reviews for your current selection of solutions. The customer reviews and ratings submitted by other readers of our site will give you firsthand information on the level of service and customer support provided by a VoIP provider.

In addition to online reviews, you can ask for recommendations from your business associates. Talking directly to a VoIP customer will give you the chance to ask questions and get a real sense of the quality of the service.

4. Take advantage of free trials

Testing out a provider by taking advantage of a free trial is perfect to decide whether the provider meets your expectations. During each trial, thoroughly test the service to check for call quality and ease of use.

If a provider does not offer a free trial, look for a money-back guarantee instead. Many companies will offer a 30-day refund guarantee, so you’re not stuck with a lengthy contract for a service that doesn’t work for your business. If you’re unsatisfied with your service during your first month, you can ask for a refund, no questions asked.

5. Make your final selection

After having experienced two or three business VoIP providers, you should be ready to decide on your future VoIP service. As you review your final list of candidates, rate your experience with each trial and select the provider that best fits your company.

But before you sign up for your VoIP account, don’t forget to browse our site for coupons and other discounts to save on your new VoIP phone system.