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Benchmark Email Reviews

Benchmark Email Reviews

By Daniel C. Daniel C. Verified by Sander D. Sander D. Last updated: February 20, 2025User reviews (1)
Overall
4.5/5
(4.5)
Features
(4.5)
Price
(5)
Customer service
Table of contents

Benchmark Email is one of the leading email marketing companies in the world today. They offer companies an easy solution when it comes to reaching a large audience with a message all at once. If you don’t like the idea of spending large amounts of money on mass marketing techniques, Benchmark Email may be an option for you to consider. Here are the basics of what you can expect with Benchmark Email.

Main features of Benchmark Email

Benchmark Email makes it possible for you to send email to a large group of people all at once. This is ideal for email newsletters or for other marketing purposes. It also allows you to manage a large contact list. With the contact management feature, you can add names manually, or import the information from a list.

Creating your email newsletter is very simple with this particular program. They have hundreds of different HTML templates that you can use to set up your emails and you can create a custom look and feel, depending on what you like. You can also use the program from your smartphone through the iPhone app and other applications like it for other phones. This makes it possible to engage in marketing while you are on the go.

This is an ideal email marketing solution for those who want to use WordPress for their sites. It integrates seamlessly using email signup forms. You can also integrate with popular social media sites, and offer online surveys in your mass emails. As part of the program, you also get access to autoresponders and detailed stats on your mailings.

Email signup forms from Benchmark Email

Who is this email marketing service for?

This email marketing service could be used by anyone who needs to send a message to a large group of people. Many people who run their own sites use the program. Large companies also use it to send out their regular mailings.

Plans and pricing

Benchmark offers several different plans depending on how many emails you need to send out. The entry-level Budget plan gives you 600 emails for $9.95. With one of the Professional plans, you can get up to 10,000 emails for $60 per month. You can also use the biggest Enterprise plan, which gives you 100,000 emails for $375 per month.

Is Benchmark email easy to use?

Benchmark is one of the simpler email programs out there for you to utilize. It has a user-friendly interface, and is not that complicated.

Customer service

The company offers all of the customer service features that you should expect from a decent company. They are available both via email and phone, and will respond to your requests promptly.

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    Bill Wagstaff Bill Wagstaff
    This is the worst company with which I have ever had the displeasure of dealing. They have two email editors which supposedly compose emails. Neither of the editors function with any regularity. Their customer service is virtually non existent. They do not mail the customer service phone line. Instead you receive a message that no one is available and are transferred to a voice mail. Upon leaving a message, they don't bother to call you back. Trying their online chat is equally useless. After waiting about 15 minutes you receive a message that none of the representatives are available. If you send them an email, in a desperate attempt to get assistance, they refuse to reply. However, they read the email as verified by read receipts but refuse to respond to repeated emails. Save yourselves the unending aggravation and go sign up with Constant Contact. Constant Contact is a tiny bit more expensive but it is well worth the small difference to be able to contact knowledgeable customer support representatives.
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