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Walgreens Ready Response Reviews

Walgreens Ready Response Reviews

By Tamás Ő.Tamás Ő. Verified by Sander D.Sander D. Last updated: August 1, 2024User Reviews (0)
Overall
3.5/5
(4)
Features
(3.5)
Price
(3.5)
Customer Service
Walgreens Ready Response logo
Pros
  • Wide monitoring service
  • Excellent mobile unit
  • Adaptive fall detection technology
  • Personal emergency plan
Cons
  • No fire and CO detection
Table of contents

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Being part of the Walgreens online pharmacy group, Walgreens Ready Response personal alert service received a beneficial knowledge about medical care and patient monitoring. The company knows that listening to a friendly, calming voice is really important for elders and people with healing injuries. Besides the round the clock emergency service, the company uses products licensed from Tunstall Americas, a renowned medical care provider. There are two home base units, but the prominent offer is an advanced mobile unit that is mounted with adaptive fall detection technology. All products are easy to install and come with free shipping. Walgreens Ready Response operates on a month-to-month basis, and the lowest price they offer is $29.99 per month. You are also free to cancel your service without consequences.

Walgreens Ready Response offline

Walgreens Ready Response is no longer available.

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Monitoring services

Monitoring resources
24/7/365 monitoring
Medical monitoring
2-way communication
Fall detection
Fire detection
CO detection
Activity monitoring
Medication monitoring
Multilingual assistance

The Walgreens Ready Response service can offer support and peace of mind to anyone, thanks from its qualified monitoring service operated by Tunstall Americas. In case a senior face a situation that goes beyond their power or face a dire medical threat, operators can easily get in contact with them through the emergency button on the response unit or on the pendant. A caring operator will reassure you through speaker of the base unit, and after assessing the problem, appropriate actions will be taken. It’s important to mention that Walgreens Ready Response center is ready to answer calls on any day of the week in many languages. To further improve the efficiency of the emergency aid, operators can check the personal medical history that each subscriber previously provided. This may include the contact list of local friends or relatives too.

There’s no need to worry about remembering phone numbers, someone not being at home to receive the call, or disturbing anybody during the night. Even if you are unable to speak, operators know who you are, where you live, who to contact, all while following your personalized “No Voice Contact” instructions. The company doesn’t limit its helpful services to elders only: there is a wide list of people who can benefit from using personal emergency units, including people with limited mobility, people with mental or physical impairments, subjects to domestic abuse, and people who wish a protection against crime. Walgreens Ready Response offers aid for everyone, even in non-medical issues.

Fall detection

The Ready Response On the Go and iVi Intelligent pendants are mounted with automatic fall detection technology. This means that they have an always-on detection feature that ensures safety. The built-in sensors capture over 190 different parameters, which mean that the device is not only able to improve the accuracy of its predictions, but you can also adjust it if you are not satisfied with the current settings.

Monitoring equipment

Monitoring equipment
Central units
Wireless/cellular systems
Wrist pendants
Necklaces
Microphone buttons
Waterproof buttons
Lockbox
Automatic testing
Battery lifetime
Station backup battery
30 hours
Voice extenders

A dependable and modern base unit is the heart of every personal emergency system. This is the reason why Walgreens Ready Response partnered with Tunstall Americas, a company that is dedicated to the development of medical alert products and service. They offer multiple devices with distinct key features. The Vi is a standard home alert unit that simply connects to the telephone line, and works with a pendant which can be worn on the wrist or around the neck. The pendant can be used from anywhere in the home as long as it is approximately 390 feet from the console unit, a slightly disappointing range considering most other basic medical alert systems have a 600 feet range. Vi is equipped with two-way voice capability and an enhanced microphone, ensuring a clear communication between the user and the response center.

CEL

CEL is a home base unit that does not require a landline because it works on a cellular network. CEL shares many similarities with Vi, for example the 390 feet range, the water resistant help button and the two-way voice communication feature. As such, CEL is the cellular unit version of Vi. You should note that both Vi and CEL systems can be upgraded with the iVi intelligent pendant that has built-in automatic fall detection technology and can be worn in a similar fashion as the regular pendant.

Ready Response on the go

The company’s most recent achievement is a mobile safety device, called Ready Response On the Go. With this unit you can travel truly anywhere without the restriction of a heavy console or the need to find a place with available landline. It incorporates GPS and LBS targeting technology, which not only identifies the location of the carrier, but also keeps track of the person. It frees elders from the console unit’s range, and the compact lightweight design of the device allows them to discreetly wear or carry it anywhere. The On the Go unit is capable of detecting falls, but it must be programmed into it beforehand.

Setup

All Walgreens Ready Response systems can be ordered from the main Walgreens.com and the dedicated Walgreens Ready Response websites, or over the phone between 8am and 9pm, Monday to Saturday. You should note that the company’s service is available not just in the USA, but in Puerto Rico too. The setup for the products is really easy, or in case of the mobile On the Go version, simply not existent. For the home units you only need a power outlet and a traditional landline or a satisfactory cellular network connection. The home units also have a backup battery with 30 hour battery life, while the mobile unit comes with an additional charger.

Pricing

Pricing
Activation fee
$0
Lifetime price guarantee
Free spouse monitoring
Free shipping
Free repairs & replacements

The company’s pricing plan is really straightforward. Without long-term contracts, Walgreens Ready Response personal emergency systems can be rented on a month-to-month agreement. Longer periods such as quarterly, semi-annual or annual plans are also available. There is no price reduction when opting for a longer period and you don’t have to worry about losing any prepaid amount upon cancellation. You can cancel the service anytime you want; there are no extra fees for doing so. The starting price for the Vi unit is $29.99 for a month. The CEL home unit comes with a monthly bill of $36.99, while the Ready Response On the Go version costs $39.99 per month. The iVi fall detection pendant, which is an additional upgrade for the two home units, also comes for an additional $7.99 per month.

VI
$29.99/mo
Billed monthly
Home unit
Traditional landline
No activation fee
Extra fall detection available
Cell
$36.99/mo
Billed monthly
Home unit
Cellular connection
No activation fee
Extra fall detection available
Ready Response On the Go
$39.99/mo
Billed monthly
Mobile unit
Cellular connection
$14.99 activation fee
Fall detection included
GPS and LBS technology

Using the system with your phone line doesn’t put extra fees on your bills, as the toll-free telephone number is part of the company’s deal. The system is also designed with energy efficiency in mind, thus seniors won’t have increased energy bills either, even if the console is active 24/7. While Walgreens Ready Response home units have no activation fee, the Ready Response On the Go unit comes with a onetime expense of $14.99.

Choosing Walgreens Ready Response products presents the subscribers extra benefits, like free shipping. Activating the service even grants you a gift, like the Vera Bradley umbrella, or an Alex& Ani Sand Dollar charm bangle.

Payment options
Visa
Mastercard
American Express
Discover
PayPal
Wire transfer
Check
Cryptocurrency

Customer service

Customer support
24/7
Live chat
Email
Phone
Community
FAQs
Video tutorials
Remote desktop
Blog
Facebook
Instagram
X
YouTube

Even though the sales hours are limited to work hours only at Walgreens Ready Response, this does not apply to the customer service, as they can be contacted all day and night. A call-back can also be requested online, and a representative will reach you within two business days. The company’s website contains detailed information about the products, an FAQ, and a downloadable brochure. The company does not have a BBB rating at the moment, but they are present on the main social media sites with frequent health related posts.

Bottom line

Walgreens Ready Response is recommended for those who seek a medical alert system with a firm focus on personal emergency care. The company has three strong points: the first one is the fact that their response center is available for a wide range of people, including victims to household abuse. Walgreen Ready Response’s second strength is their mobile unit, the Ready Response On the Go. Lastly, there is their adaptive fall detection technology. The service, however, lacks proper threat detection systems for threats like fire or CO leaking and useful extra accessories like medication dispensers. The sales service is also limited to work hours, but the product prices are affordable.

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