Alert1 Reviews

While Alert1 provides all kinds of help, from general assistance to emergency care in the event of a fall or home intrusion, it can also be used to contact your Circle of Care. This is the list of contacts you have provided Alert1 to get in touch with in the event of an incident, which is divided into responders and notifiers. The first are family and friends that live near enough that they can easily come help you and the second are those that need to be informed if something happens but live too far away to be able to help.

While Alert1 may appear to offer a huge range of systems, there are only three main options, with the possibility of combining them and adding fall detection.

The first is the Alert1 In-Home system, which includes a wearable emergency button that can be stored in and recharged in its base station. The button can be inserted into a small, waterproof lanyard, belt clip, or wristband, and connects wirelessly to the system’s base unit from up to 600 feet away.

The built-in voice extender enables crystal-clear communication between you and the operator, even if you are speaking far from the console. This can be connected wirelessly or through a landline and the base station is programmed to alert you if you haven’t performed a monthly test to check the system’s performance.

Next up is Alert1's mobile option — aptly named On-the-Go. It’s a small wearable button that offers all the comfort of a home unit but adds the convenience of being mobile, as it connects to AT&T or Verizon cellular networks. Its GPS location tracking makes it convenient for operators and loved ones to pinpoint the carrier’s position, and forwards the coordinates to any dispatched response teams.

While we’re not sure it’s necessary for most users, it’s possible to get your hands on the In-Home + On-the-Go + Fall Detection bundle. This extremely extensive package pairs the home base station and pendant with the mobile button, and provides fall detection for both wearable devices.

We found it extremely easy to set up our Alert1 In-Home medical alert system. For the landline In-Home version, it was necessary to simply plug the alarm console into a power outlet and telephone jack. After pressing the button on the fall or help pendant, its light turned on, as well as the alarm status light on the base unit. If a phone is already in your telephone jack, remove the cable from the phone and connect it instead to the back of the alert system, which has two jacks.

For all systems, it’s advised you test the emergency call function right away and once a month after that. You can test your watch by holding the SOS button for five seconds — it will beep and then you’ll hear a response from the command center.

The installation process is further detailed in the guide that comes with your device, and Alert1 also provides numerous helpful tutorial videos on its website.

There’s an Alert1 plan for every type of customer. All medical alert equipment is free, meaning that you only pay for the monitoring service. It’s possible to sign up for a monthly plan, but the real savings are with the yearly subscriptions, which can get users anywhere from 10% to 30% off the monthly cost.

The In-Home Medical Alert System can be yours for as low as $19.95 per month. Then there’s the On-the-Go and On-the-Go wristband systems that cost $29.95 per month. All systems come with the option to add fall detection for an extra $10 per month. For the most extensive coverage, it’s also possible to opt for the combination of In-Home, On-the-Go and fall detection for $49.95 per month, although this may be a bit over-the-top for some.

The system is easy to set up yourself, so there are no installation fees. Plus, the 30-day money-back guarantee further sweetens the deal for those not fully convinced. The Added Protection plan is perfect for peace of mind and a subscription to this add-on provides free repairs and replacements for $8.33 per month with yearly billing.

Alert1 also has an extensive list of additional accessories, such as medical ID bracelets, a medication reminder and organizer, a monitored smoke alarm, a lockbox, as well as different lanyards and wristbands for your wearable button. Its emergency lockbox means no first responder or neighbor will need to break down your door to reach you, as your keys can be securely stored outside of the home.

Meanwhile, any questions about setting up your system can be answered via its informative blog, FAQ, or tutorial videos. Furthermore, Alert1's Facebook, Instagram, YouTube, and X accounts are great sources for the latest news, promotions, and tips. Alert1's excellent support has resulted in it receiving an A+ rating from the Better Business Bureau.

There are savings to be gained with the annual subscription and the company eases the process by offering a 30-day money-back guarantee. While it doesn’t provide replacements, the Additional Protection plan will cover all eventualities for a mere $8.33 per month. Alert1 provides transparent, affordable pricing along with no fees for installation, equipment, shipping, or activation.

Along with more typical accessories like a lockbox, Alert1 shines with its long list of extras, such as the medication reminder and organizer or monitored smoke detector — items not always offered by its medical alert competitors.