RingCentral vs Grasshopper Comparison

By Daniel C. — Verified by Sander D. — Last updated: August 10, 2024 — (0)

Virtual phone systems today have come to the rescue of small businesses and startups, allowing them to build their business communication systems in a cost-effective manner. RingCentral and Grasshopper are two such VoIP services widely adopted by a growing number of users, but the choice, however, is tricky as it depends on individual needs and budgets.

Overview

Phone numbers

Platform

Pricing

Payment options

Customer service

Overview comparison for RingCentral, Grasshopper
Overview	RingCentral	Grasshopper
Brand/logo
Visit brand site	More info	More info
Read review	Read review	Read review
Rating
Fax support		Inbound only
Analog phone support
Softphone
Conference calling
Queueing
International calls
Voicemail transcription
Caller ID/screening
Call forwarding
Call transfer
Call blocking
Call return		Android app
Call logs
Answering rules
Caller analytics
HD voice

Phone numbers comparison for RingCentral, Grasshopper
Phone numbers	RingCentral	Grasshopper
Brand/logo
Visit brand site	More info	More info
Read review	Read review	Read review
Setup fee
Cancellation fee
Toll-free number	$30	$0
Local, 800 transfer fee	Free (additional: $4.99/mo)	$0
Vanity 800 number fee	$30	$0
True 800 number fee	$30	$0
International virtual number	$5.99/mo
Number porting		$0

Platform comparison for RingCentral, Grasshopper
Platform	RingCentral	Grasshopper
Brand/logo
Visit brand site	More info	More info
Read review	Read review	Read review
Platforms	Web app Mobile optimized macOS Linux Android Windows iOS	Web app Mobile optimized macOS Linux Android Windows iOS

Pricing comparison for RingCentral, Grasshopper
Pricing	RingCentral	Grasshopper
Brand/logo
Visit brand site	More info	More info
Read review	Read review	Read review
Included lines	Unlimited	Solo: 1 Partner: 3 Small Business: 5
Included minutes	All: Unlimited domestic calls Core: 100 min (toll-free) Advanced: 1,000 min (toll-free) Ultra: 10,000 min (toll-free)	Unlimited (Domestic)
Overage minutes	$0.039/min (toll-free)	n/a
Additional lines	n/a	$10/number/mo
Extensions	Unlimited	Solo: 3 Partner: 6 Small Business: Unlimited
Activation fee
Desk phones
Conference phones

Payment options comparison for RingCentral, Grasshopper
Payment options	RingCentral	Grasshopper
Brand/logo
Visit brand site	More info	More info
Read review	Read review	Read review
Lowest price	$20/user/mo	$26/mo
Free version
Free trial	14 days	7 days
Money-back guarantee	30 Day(s)
Payment options	Visa Mastercard American Express Discover PayPal Wire Transfer Check Crypto	Visa Mastercard American Express Discover PayPal Wire Transfer Check Crypto

Customer service comparison for RingCentral, Grasshopper
Customer service	RingCentral	Grasshopper
Brand/logo
Visit brand site	More info	More info
Read review	Read review	Read review
24/7
Live chat
Email
Phone
Community
FAQ
Video tutorials
Remote desktop
Blog
Facebook
Instagram
X
YouTube

What's in store at RingCentral

Comprising three key offerings, RingCentral Office, RingCentral Mobile, and RingCentral Fax that cater respectively to phone, mobile and fax communications, RingCentral has several unique features to its credit.

Outbound faxes, support for a wide range of mobile devices, seamless integration with MS Outlook, Salesforce, Google Drive and Dropbox, and a host of pricing options make RingCentral suitable for both entrepreneurs and growing businesses alike. The facility to transfer unlimited existing numbers, answering rules and call control features allow better control over communications.

The Grasshopper advantage

Going by the latest user reviews, Grasshopper, though not as feature intensive as RingCentral, manages to cover all basic business communication needs for a lower fee structure. Being both affordable and user-friendly, this service has caught the attention of SMB users, despite the fact that it does not support outgoing faxes. Grasshopper supports unlimited inbound calls and extensions, and multiple (2 or 3) numbers as part of its pricier plans.

Voicemail transcription with Grasshopper

A recent feature addition to the Grasshopper allows you to read transcribed voice messages, in case you are not able to listen to them. You can also receive voice messages as MP3s and faxes and as PDF attachments right in your mailbox. These value-add features come at an additional price, though.

Side-by-side comparison

Which VoIP should you choose?

Going by the features available, RingCentral is definitely feature-rich, and comes with a 30-day free trial as against the Grasshopper plan that offers a 30-day money back offer. Pricing plans in both cases are quite competitive, with Grasshopper’s plan throwing in additional numbers and other features in the higher plans. Both services offer toll free numbers, call forwarding, screening, recording and regular features as part of their plans.

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RingCentral for as low as $20 per month

RingCentral vs Grasshopper Comparison

What's in store at RingCentral

The Grasshopper advantage

Side-by-side comparison

Which VoIP should you choose?

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