RingCentral vs Cloud Phone Comparison

Even though there are plenty of VoIP providers out there, the term ‘cloud telephony’ has been synonymous with RingCentral for many years now. And why shouldn’t it be? It has countless enterprise-grade features for prices that most businesses can afford, while its system can be customized in such a way that can easily satisfy the needs of any company. So, the question shouldn’t focus on RingCentral’s undeniable leading role but instead whether it can be beaten by Cloud Phone, a service that not only offers many of the things that its competitor does but also provides its own merits thanks to its special features.

Even though RingCentral is obviously a powerhouse, its prices are still a bit confusing since they heavily depend on the chosen plan, the subscription’s length, and how many people intend to use the new system. However, $19.99 monthly for an annual contract is the cheapest plan, which also comes with a sweet 15-day risk-free trial that is more than enough to give any business a taste of what RingCentral has to offer.

For starters, there is the stellar mobile app that provides call recording and voice-only conferencing for up to five people, but can also serve as a softphone. It’s worth mentioning, though, that Cloud Phone is incompatible with analog or IP desk phones, but more than makes up for this with features like the simple and straightforward online system manager through which countless extensions can be set up, have voicemails automatically transcribed, and even receive fax messages. There is even the option to set up multiple answering rules to handle callers based on the time of the call or the language that they want to speak to you in.

As for the pricing, the cheapest plan is just $11.99 per month but, sadly, you will have to pay $64.99 every month without any chance for a discount to enjoy all the benefits of the service – including many of the features just mentioned. Regardless of the chosen plan, however, every Cloud Phone user is entitled to unlimited calls and business texting as well as a 30-day risk-free trial.

Conclusion

It’s clear that selecting the right service from these two VoIP providers isn’t easy considering how well they treat both their existing and newcomer clients. RingCentral is without doubt the more innovative solution out of the two – as proven by the enormous list of features and the must-have extras that come with the service – but the prices of its subscription plans are a bit expensive if you don’t opt for paying on an annual basis. Cloud Phone, on the other hand, doesn’t have as much to offer when it comes to features and in certain cases – such as with the support of existing hardware, conferencing, or faxing – it is completely outshined by its rival. However, for those who are looking for a VoIP service that operates with a simple, straightforward system manager, doesn’t require any hardware installation, and has relatively cost-friendly base prices, then this might be the perfect cloud phone solution to opt for.