pCloud Reviews

pCloud is the ultimate, user-friendly online backup service. It creates a separate drive on the computer, which looks like an external drive. When it comes to backing up files, there are two options: the first one is to manually add files and folders to pCloud’s Drive, whereas the second option is to include the folders in the software’s settings wherein the service will continue to back up changes automatically. Unfortunately, pCloud doesn’t offer different backup options and isn’t able to create full system recoveries. However, users can throttle bandwidth and disk usage in the settings so that the software doesn’t affect the overall performance of a computer.

Another impressive pCloud feature is file versioning, which stores multiple revisions of a file for up to 30 days. It lets users go back in time, meaning there’s no need to panic when a file is corrupted or overwritten by mistake. What’s more, the company keeps deleted files in the trash bin for 15 days in case documents need to be recovered later on.

File management

The service instantly synchronizes data across all devices, which guarantees quick file access. When it comes to uploading files, pCloud Drive automatically locates local folders like ‘My Pictures’ and ‘My Videos’ and adds them to the backup list, not to mention that additional folders may be added to the list from the settings. The software supports all file types, and there’s no restriction on the size of documents or videos which can be uploaded to the platform. While it lacks native editing capabilities, a preview of the files kept in the cloud is provided.

pCloud follows a similar file management structure to most modern operating systems, meaning it stores documents logically. Whatever the device, users can modify and delete files at the click of a button. Automatic backups are stored safely in the pCloud Backup folder, where the software uploads dedicated folders for each device that’s linked to the service. To make things easier, there’s a search function to find hidden files and folders.

File sharing

pCloud users can instantly share files with others at the touch of a button. It’s as straightforward as right-clicking on a file on pCloud Drive and selecting the share option, which creates a unique link that can be sent to others. The process is similarly uncomplicated for the online platform, which allows users to add expiration dates and password protection to each shareable link. Furthermore, sharing files on the go is convenient thanks to pCloud’s mobile app.

Signing up for pCloud is a breeze. To create an account, users just need to pick a storage plan and provide the relevant payment information. From there, they can log in to the website immediately or download the desktop and mobile app. The pCloud app is straightforward and comes with dedicated tutorials. Everything is quite intuitive, which is further improved by the app’s modern user interface. The service handles file management like a pro, allowing users to search for files and filter search results based on file types. As an added bonus, the mobile app prompts customers to automatically delete files that have been backed up to the cloud to free up space on their smartphone or tablet.

pCloud offers a generous free plan with 10GB of cloud storage. To benefit from more space, the company has three main plans: Individual, Family, and Business that can be billed monthly, yearly, or as a one-time purchase. Under Individual, there are Premium, Premium Plus, and Custom subscriptions that offer different benefits. While only the Business version comes with a 30-day free trial, all paid subscriptions are covered by a 10-day money-back guarantee for peace of mind.

Although several features are common across pCloud’s subscriptions, the amount of storage varies depending on the chosen plan. The most impressive option is the Premium Plus subscription which costs $99.99 a year or $8.33 per month. It allows unlimited device access and boasts 2TB of cloud storage. The Family plan is ideal for larger households as it supports up to five users and includes 2TB of online storage for a once-off fee of $595. pCloud also caters to businesses by offering subscriptions that feature unlimited storage, 180-day file versioning, and pCloud encryption.

With pCloud, users can save up to 17% on subscriptions and 80% on lifetime plans. The company lets everyone conveniently and securely pay via wire transfers, major credit cards, and PayPal, so there’s no need to worry about payment options.

Software needs to be backed up with excellent client service. Fortunately, that’s exactly the case with pCloud, which offers 24/7 customer support via phone or email. Although live chat isn’t an option, the service provides plenty of resources on its website. From an impressive FAQ section to thorough guides and video tutorials, the company helps users solve simple issues without the need for a support call. In addition, pCloud is active on social media platforms like Facebook and Twitter, where it replies to customers’ posts and instant messages. Its YouTube channel is also packed with videos that keep customers up to date with the latest product news and provide handy tips and tricks on new features.