Mastering Online Accounting in a Day

That is the reason why you can get as much help from your chosen online accounting solution provider as possible in the form of webinars, trainings, tutorials, community forums, and, of course, regular contact methods like email, live chat and phone support. In this article, however, we are going to talk about supplemental sources of learning the use of a new online accounting solution. There are companies that go above and beyond in educating their users by providing these additional sources of expert information. Sage, Xero and FreshBooks are three such cloud accounting companies.

Tutorials – lots of how to

When you first access your new online accounting solution you will see useful pop-ups which tell you how to use the software and what kind of features you will find there. But what if you want to see the software in action? Thankfully all companies have tutorials briefly explaining the features of the software. Xero 101 is a prime example of this: it contains short videos about Xero, giving you a quick inside look into the software. These types of videos can also be found under Sage One Help and FreshBooks’ support as well, for instance. However, there is also a bulletproof way of finding these tutorial videos: go to the YouTube or Vimeo channel of the selected company and you will definitely find the video you were searching for.

Help Centers – the home of faqs

Community forums

Community forums are places where users can talk to each other and the personnel of the company. If you have a very specific problem not detailed in the help centers, you can ask your question here or you can search for similar discussions started by others. Xero has one of the most lively community forums among online accounting companies under its Business Help Center, while Sage gathered all these forums under Sage City along with blog posts, details about trainings and other support resources.

Trainings, webinars

Sage’s webinars are a bit different, however. First of all, you have to create a separate Sage University profile to access the courses, then you have to select the product you want to learn about. After the selection, however, you have plenty of courses to choose from: on-demand webinars, scheduled trainings, learning packages and many more.