jSign vs signNow Comparison

For example, jSign puts a higher emphasis on security, whereas signNow offers more document customization tools. It also supports more users than jSign by default, and their pricing plans differ considerably. Fortunately, they’re both straightforward, logically designed platforms, so you’ll get used to whichever you choose in no time.

Electronic signing starts with customizing your e-signature. With jSign, this can happen with an external sign pad or by uploading a photo of a handwritten signature. Another option is to draw with a mouse or touchpad, and the final is to type using one of the four fonts available.

While a document’s text itself can’t be edited, it is possible to add placeholders and create reusable templates after modifying them in a third-party text editor. Since the software integrates with Google Docs and Microsoft Word, this is as easy as it can get.

jSign makes it just as effortless to manage partners since it lets you save unlimited contacts, set deadlines, and initiate reminders. All this is offered to one or two users with the standard plans or many more with an enterprise-level subscription.

By supporting photographed and drawn signatures, offering eight fonts for typed signatures, and providing reusable templates, signNow bears some similarities to jSign. However, a significant difference is that signNow supports custom branding.

The software also has a basic text editor, letting you add text boxes and checkboxes, although a document’s text can’t be edited – much like jSign. What counters this is that signNow offers advanced signature fields, such as those for payment collection. If you need to edit further, your favorite text editor can easily be added after integrating Zapier, which unlocks more than 5,000 integrations.

Managing contacts happens the same way as with jSign. Even so, the number of supported users is a bit higher, as a signNow subscription can have up to ten seats by default, and additional seats can be requested.

Privacy and security

jSign and signNow protect their users in different ways. Both solutions are HIPAA-compliant, and signatures made on them are legally binding. Still, it’s important to keep in mind that signNow has to rely on a third-party app to notarize documents before they become admissible in court.

jSign uses blockchain technology for securing files. This means the software tracks and timestamps every document, sums the process up in audit trails and issues a completion certificate when everyone has signed.

Making sure it’s the right recipient signing – and preventing signature fraud – couldn’t be simpler with jSign. Specifically, it’s possible to specify or restrict signing locations and verify signers with two-factor authentication (2FA). This security measure can be enabled for account protection as well. As a final layer of security, the software doesn’t store files in a central location and deletes them after a day.

signNow’s cybersecurity measures may not be as clear cut, as they work silently in the background. For example, the software conducts automatic malware scans without opening a separate window when a document is uploaded.

The platform also has audit trails for checking a document’s history. Instead of specifying signing locations, it lets users set up advanced authentication methods. For example, it’s possible to confirm a recipient’s identity via an automated phone call.

Finally, signNow pays extra attention to protecting individual documents by offering password protection and 2FA. Lastly, they can even be protected with unique document IDs.

Ease of use

As important as security, an e-signature platform must be intuitive and user-friendly. Fortunately, this is the case for both jSign and signNow. They have well-designed, clean dashboards where all the options are easy to find. Setting up the various security measures and preparing a document for signing is effortless. It’s also a plus that neither service requires recipients to have an account to be able to sign documents.

Beyond this, it needs to be a viable option for professionals who are often on the move. jSign supports on-the-go signing with its mobile-optimized website, where its drag-and-drop design works like a charm.

Meanwhile, signNow has a handy mobile app with a few tricks up its sleeve. For one, it takes only a quick tap to add a previously designed e-signature, or you can draw a new one with a finger. But signNow also comes with a unique mobile app feature – the kiosk mode. This way, the same document can be signed on a single device by multiple signers.

Pricing

jSign and signNow have vastly different pricing structures. First and foremost, jSign’s higher tier plans are cheaper than signNow’s. In contrast, jSign offers no refunds, whereas signNow has a 30-day money-back guarantee. At the same time, jSign can be tried out for free for 14 days, while signNow’s free trial lasts only seven days.

Additionally, signNow follows a user-based pricing policy, and a single account can hold up to ten users by default. Meanwhile, jSign supports a maximum of two users per account unless you subscribe to the company’s enterprise-level plan.

Of the two e-signature platforms, signNow offers more tools in its higher-tier plans. For instance, bulk sending is unlocked with the mid-tier subscription and custom branding with the most expensive one.

Meanwhile, jSign doesn’t have additional tools for its more expensive subscriptions. Instead, features are provided from the cheapest plan. For one, bulk sending is available from the get-go with 25 envelopes, which is doubled when upgrading to the mid-tier plan, and becomes unlimited with the highest-tier subscription.

Customer support

Although facing issues with any kind of e-signature software is rare, you can rely on both solutions’ 24/7 live chat and email support. Note that jSign’s live chat isn’t without fault, as it tends to disappear from the company’s website. Regardless, the company’s agents are kind and helpful, and the same goes for signNow.

jSign offers additional help via its thorough FAQ pages. Unfortunately, the same can’t be said about signNow, where the relevant sections are rather outdated. However, the company makes up for it with its signNow Academy, which, for an extra fee, teaches users about the ins and outs of e-signing.

On the other hand, jSign provides thorough, step-by-step guides without an additional subscription. Also, hints and instructions appear within the platform when documents are being prepared for a signature request.

Conclusion

With everything considered, neither jSign nor signNow can be named a clear winner. Both are easy to use, secure, and provide straightforward contact management tools. Therefore, the choice depends on the kind of business you run. For example, people who work independently are better off opting for jSign, as an account for one or two users is sufficient.

Meanwhile, signNow supports more users and has numerous document customization tools, making it a better fit for small businesses, law firms, and teams where many people handle the paperwork.

Before making a commitment, taking a test run of each software via their free trials is essential. If you’re still unable to decide, you can always check the platforms’ respective reviews for further information.