Anuson Limited has been in the VPN business for 6 years now, and is mainly known for its VPN service 12VPN. The company differentiates itself from other providers by not focusing on users who are looking to unblock Netflix, Hulu or download torrents. Instead, 12VPN wants to be among the leading solutions in protecting your personal privacy and information, and breaking through censorship. This commitment shows in the fact that the 12VPN team is constantly working on making sure its secure VPN service can continue to work, no matter which censorship restrictions would suddenly become active.
I’m Jenny Yang, in charge of customer support at Anuson Limited.
We offer multiple servers in 20+ locations. The exact number of servers available to you will depend on the type of VPN you want to use, e.g. OpenVPN or PPTP. We don’t provide private IP’s; everyone exits through shared IP’s of our choice. This allows us to re-route traffic within the VPN when needed. The re-routing enables us to add all kinds of functionality, like providing UK-only services on US servers.
We record login and logout data and keep this for 30 days. We also record VPN related errors and keep this for 24-48 hours for troubleshooting purposes. We don’t advertise our minimal logging because we believe it provides a false sense of anonymity. With systems like Prism in place it’s trivial for government agencies to correlate VPN connections to regular connections that exit a VPN.
Most of our users find Viscosity to be more user-friendly than Tunnelblick on OS/X of OpenVPN-GUI on Windows. We also find that the cost savings it provides our customer support department outweigh the costs of the Viscosity software. It’s a good fit for 12VPN and its customers.
We’re not planning to develop our own client software. It will be hard to come up with something significantly better than what Viscosity or other 3rd-parties provide and we’re not looking to create a vendor lock-in. Note that we provide users with a Viscosity license they own and are able to use even after their cancel our service.
The majority of our clients are in indeed China. We don’t focus on China per se, but we purposely ignore the “watch Hulu” or “use torrents” markets. That leaves us mostly with users in need of security or anti-censorship services.
VPN.tv was a Google Chrome extension which connects to proxy servers and allows a transparent experience for everything running inside the Chrome web browser, including applications running on a Chromebook. What separates VPN.tv from other proxy plugins is that VPN.tv’s connection to the proxy servers is secured by SSL, whereas most proxy plugins don’t do or support this. At the moment only Chrome supports these SSL secured proxy connections.
In the 4 years that we’ve been operating, which really isn’t that long, we’ve seen many VPN providers appear and disappear. Disappear either completely or shutting down “difficult” markets like China and other countries with heavy censorship. We’re here to get and keep people connected, provide the best possible customer support and don’t walk away with your money when times get tough.
I don’t think we’ll ever know what that was really about. If any part of the story was true it probably applied to iPredator only.
We’re currently working on improving our backup VPN service. Should censorship become excessive and block the VPN types we currently have available, we’ll be able to roll out an entirely new service in just a few days.
Big thank you to Jenny and the rest of the 12VPN team for doing this questionnaire with us!
Share your thoughts, ask questions, and connect with other users. Your feedback helps our community make better decisions.
©2012-2025 Best Reviews, a clovio brand –
All rights
reserved
