How To Choose a Medical Alert System

Monitoring availability and emergency response times

Most companies offer a monitored system where seniors can connect to specialized staff with a push of a button. But that isn’t always the way. Unmonitored medical alert devices are usually set to automatically call a family member, a friend, or 911 directly.

We do believe that monitored systems are the better option, as it’s certain there’s always a trained agent on the line to help. We also recommend getting a medical alert system that works 24/7. If loneliness or mental health illnesses are an issue, go for a company that trains their care agents specifically to deal with issues related to depression and anxiety.

A blazing-fast emergency response time is key in an emergency. So, make sure to opt for a medical alert provider that can respond within seconds. Take advantage of trial periods to test the service and see if it’s as fast as you want.

In-home station vs mobile medical alert system

As standard, companies offer two types of systems: home-based and mobile. The former is designed to be stationed at a central point of the house where the senior can press a button to call for help. The latter operates with cell reception and can be used everywhere, even outside the house.

Although mobility comes at a higher cost, it’s recommended to get the mobile device if the user is still an active member of their community. There are also companies that provide an in-car system, which is the perfect solution for seniors who still drive. It contains a sensor that calls for immediate help when a car crash is detected.

Accessories and advanced features

Besides the monitoring equipment, most companies offer a comprehensive accessory portfolio that adds an extra layer of security:

• Fall detection: Automatically connects the senior to a care agent if a fall occurs. Considering that falling kills an older adult every 19 minutes, you shouldn’t pass on this one.
• GPS tracking: Can be incorporated into mobile devices. Although this one is a little more controversial, it’s perfect for seniors who often get disorientated. It can be life-changing for users with Alzheimer’s disease or those with a habit of wandering off.
• Wall buttons: allow the elderly to call for help from multiple rooms by pressing a button that is attached to the wall.
• Smoke detectors: Call for immediate assistance in case of fire or carbon monoxide leaks.
• Fire detectors: Call for immediate assistance when the temperature of a room rises past a certain point.
• Lockboxes: allow an assistant to enter the house without breaking.

Medical alert device characteristics to consider

Regardless of the system you decide on, the equipment should be of the highest quality. Some characteristics to keep in mind are:

• 2-Way Communication: The senior and the care agent should be able to speak to each other through the device, especially when it comes to mobile buttons
• Audio quality and reach: Since in-home stations are going to be at a central point, they must have loud and crystal-clear audio so seniors and care agents can hear each other several feet away from the device.
• Waterproof: Wearable devices should be waterproof so seniors can take a shower or go outside when it’s raining without taking them off.
• Battery: Home stations should have an incorporated battery in case of a power blackout. Similarly, mobile medical alert devices should come with a battery that lasts for at least a full day.

Getting the best deal on your medical alert system

When everything is sorted out, you’ll probably find several companies offering very similar products. This is where pricing becomes a decisive point.

The first thing to look out for is hidden fees. Some shady companies advertise a price that isn’t entirely honest, and customers may end up with hundreds of dollars in debt. Consequently, it’s essential to ensure that you’re doing business with a transparent company that shows the full price upfront.

Afterward, it’s time to consider the contract. Usually, medical alert systems offer their service as a subscription, where the customer can get higher discounts by committing to a longer billing cycle. There are also medical alert systems that offer a trial period where users can test the service and ask for a full refund if they aren’t completely happy.

Another way to save some money is by taking advantage of coupons or by being a member of organizations affiliated with the service, such as the AARP.

AARP Membership Discounts

The American Association of Retired Persons (AARP) is one of those organizations where membership can save you a lot of money when purchasing a medical alert system. The AARP website also has a wealth of information, like highlighting medical alert scams and explaining how to avoid them. Although it requires a small subscription fee, it offers more than enough savings to make up for it.

Stay safe and independent with the right system

Choosing a medical alert system for a senior is a critical decision for a carefree retirement. However, you’ll feel confident about your choice by carefully considering your lifestyle, budget, and available medical alert systems.

Remember to also check all possible savings or consider becoming a member of AARP to get membership discounts on trusted medical alert companies. Keeping your independence doesn’t need to break the bank.