In the intricate web that is modern business, a virtual phone system stands as the thread that weaves together communication, collaboration, and customer service. Nevertheless, businesses differ enormously in how they function and their day-to-day requirements, so it’s crucial to select the VoIP provider that meets all of your company’s needs.
However, this choice isn’t always an easy one to make. It’s no secret that the VoIP market is teeming with options, each calling for your attention. This is where RingCentral MVP steps in, being a strong contestant in the industry. Still, popularity doesn’t always translate to a seamless fit for every single need – and that’s exactly why exploring the existing RingCentral competitors is necessary when looking for a solution.
Picture this: a virtual phone system that boasts unrivaled versatility, an extensive suite of features, and a reputation that precedes it. RingCentral has captured the limelight for numerous compelling reasons.
Its appeal lies in its impeccable call quality, extensive feature set, and the trust it’s garnered from businesses of all sizes – in fact, RingCentral is one of the most complete VoIP systems around. With a comprehensive list of integrations, as well as a complete analytics and reporting section, there’s a sense that no stone is left unturned.
The cherry on top is RingCentral’s flexible and highly competitive pricing, with discounts of up to 33% on longer subscriptions. Testing out the platform can also be done without risks, as a 15-day free trial and a 30-day money-back guarantee are offered by the provider.
Even so, no system is perfect, and RingCentral is no exception. Showcasing some minor issues here and there, such as an occasionally unresponsive Android app and the need for a more personalized platform, it’s fair to say that RingCentral does have downsides.
If you find yourself already on the RingCentral journey but realize it’s not the right road for you, don’t fret – it’s possible to close your account. However, canceling your RingCentral subscription isn’t as simple as hanging up a call.
First things first, you’ll need to know what type of subscription you’re on, as that will affect the cancellation process. If you’re on a monthly plan, you’re in luck – you can terminate your plan at any time without worries.
Now, if you’re on an annual plan and you’ve been using it for more than 30 days, canceling your account won’t lead to a refund, and you’ll still be responsible for all the charges incurred during your subscription. This means you should tread carefully to avoid losing your hard-earned money.
Nonetheless, we’ve simplified the cancellation process for you in an easy-to-follow list. This way, you can make sure you’re not stuck paying for a service that no longer fits your needs. Here’s how to do it:
When you’re on the hunt for potential alternatives to a service, having a clear set of criteria to guide your choices is crucial for making a well-informed decision. In our quest to identify the best RingCentral competitors, we used eight key benchmarks:
We strongly recommend that you apply the same criteria when conducting your own research, customizing it to fit your business’s unique requirements. Having this critical approach ensures that the solution you end up selecting aligns perfectly with your goals.
As one of the most popular virtual phone systems on the market, Nextiva has stayed on top of the latest trends since its launch in 2008. Consequently, the provider has consistently developed its product over the years to ensure the best possible quality and user experience.
As a result, Nextiva has developed a comprehensive solution with a 99.99% uptime guarantee. Being available on both desktop and mobile, Nextiva goes beyond its duties as a virtual phone system and integrates other advanced features into its software.
In addition to serving as a task management software and team communication solution, the platform also offers AI features designed to enhance business efficiency and user experience.
Even though Nextiva’s prices are a bit high, plans can start at $17.95 per user per month with a yearly subscription and maximum amount of users available. This translates into 30% off the regular rate.
While Nextiva doesn’t offer a free trial, users can still test the platform without risk by taking advantage of its 30-day money-back guarantee. Plus, a free demo of the service is easily accessible on the website.
Established in 2004, Ooma Office is one of the longest-standing VoIPs on the market. With over 50 business-grade features, such as unlimited extensions, CRM integration, and video conferences, users get everything they need from a virtual phone system provider in one place.
From a variety of phone number options to free unlimited calls to the U.S., Canada, Mexico, and Puerto Rico, Ooma Office does everything in its power to provide a seamless and simple user experience.
Prices start at $19.95 per user per month, and Ooma Office ensures that everyone is able to test out the software before committing to a subscription with its 30-day money-back guarantee. Plus, support is always available in the provider’s extensive knowledge base and via phone at 877-378-3796.
Launched in 1987, 8×8 is one of the pioneers in the virtual phone system industry. With over 40 years of experience, the company has developed a comprehensive platform that allows you to deploy the phone system of your dreams, and much more. Users enjoy a free number (local, toll-free, or international) and unlimited calling for over 40 countries. Of course, it includes all call handling tools, and the software offers high levels of customization when it comes to setting up your phone system. Moreover, the platform comes with decent web conferencing and team messaging tools, making it the all-in-one platform for all things communication. Prices start at just $12 per user per month, and it’s possible to test the software for free for 30 days. Finally, larger companies looking for a contact center can take advantage of 8×8’s more expensive plans to add social media, CRM, and live chat to their dashboard.
Formerly known as Jive, GoTo Connect is GoTo’s answer to businesses’ virtual phone system needs. Coming from a company that offers some of the best web conferencing and webinar software on the market – GoTo Meeting and GoTo Webinar – we had big hopes for GoTo Connect. We’re happy to say that the virtual phone system exceeded our expectations. The platform is intuitive and easy to use without lacking any of the important features you need in a VoIP provider. In addition to an extensive set of tools for call handling and phone system management, you can also count on reliable online faxing, messaging, web conferencing, and more. The software is available on any device through its web version, but there are also dedicated programs for desktop and mobile. Prices depend on the number of users, but small companies with up to ten employees can use GoTo Connect for as little as $22 per month per user.
Silicon Valley is the home of technological successes, and the virtual phone system iPlum is certainly one of them. With its intuitive tools and mobile app softphone, the all-in-one platform allows companies to completely streamline their call handling and phone management.
Unlike many virtual phone systems, iPlum allows users to choose between using a cellular or internet network, meaning all calls are of the highest quality, regardless of where you are. This, along with iPlum’s IVR phone tree, helps companies increase their productivity by eliminating time wasted on unsuccessful calls.
iPlum can also be praised for its dedication to security. For instance, users have the option of enabling two-factor authentication and are encouraged to take password hygiene seriously. Finally, the software is quite affordable since it offers both local and toll-free numbers for as little as $5.99 per month.
In the quest for the best RingCentral alternative, it’s essential to recognize that there is no one-size-fits-all solution when it comes to business communication. Each company is unique, with its own specific needs, goals, and operational quirks. What works like a charm for one may not be the perfect match for another.
The good news is that the landscape of virtual phone services is a rich tapestry with numerous options to choose from. So, you can rest assured knowing that there’s a solution out there that will align with your business needs exactly.
Still, we strongly encourage you to take the reins in your journey of finding the perfect VoIP for you. Dive into your own research, explore the RingCentral alternatives we’ve provided, and don’t be shy about taking advantage of free trials and free versions whenever they’re offered. This hands-on experience is valuable in helping you find the right fit.
In the end, discovering the best solution is a journey of trial and error. Happy hunting!
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