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Best RingCentral Alternatives

Best RingCentral Alternatives

By Micaela A.Micaela A. — Verified by Mary P.Mary P. — Last updated: July 25, 2024 — (0)
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In the intricate web that is modern business, a virtual phone system stands as the thread that weaves together communication, collaboration, and customer service. Nevertheless, businesses differ enormously in how they function and their day-to-day requirements, so it’s crucial to select the VoIP provider that meets all of your company’s needs.

However, this choice isn’t always an easy one to make. It’s no secret that the VoIP market is teeming with options, each calling for your attention. This is where RingCentral MVP steps in, being a strong contestant in the industry. Still, popularity doesn’t always translate to a seamless fit for every single need – and that’s exactly why exploring the existing RingCentral competitors is necessary when looking for a solution.

Why is RingCentral one of the most popular VoIP services on the market?

Picture this: a virtual phone system that boasts unrivaled versatility, an extensive suite of features, and a reputation that precedes it. RingCentral has captured the limelight for numerous compelling reasons.

Its appeal lies in its impeccable call quality, extensive feature set, and the trust it’s garnered from businesses of all sizes – in fact, RingCentral is one of the most complete VoIP systems around. With a comprehensive list of integrations, as well as a complete analytics and reporting section, there’s a sense that no stone is left unturned.

The cherry on top is RingCentral’s flexible and highly competitive pricing, with discounts of up to 33% on longer subscriptions. Testing out the platform can also be done without risks, as a 15-day free trial and a 30-day money-back guarantee are offered by the provider.

Even so, no system is perfect, and RingCentral is no exception. Showcasing some minor issues here and there, such as an occasionally unresponsive Android app and the need for a more personalized platform, it’s fair to say that RingCentral does have downsides.

How to cancel RingCentral

If you find yourself already on the RingCentral journey but realize it’s not the right road for you, don’t fret – it’s possible to close your account. However, canceling your RingCentral subscription isn’t as simple as hanging up a call.

First things first, you’ll need to know what type of subscription you’re on, as that will affect the cancellation process. If you’re on a monthly plan, you’re in luck – you can terminate your plan at any time without worries.

Now, if you’re on an annual plan and you’ve been using it for more than 30 days, canceling your account won’t lead to a refund, and you’ll still be responsible for all the charges incurred during your subscription. This means you should tread carefully to avoid losing your hard-earned money.

Nonetheless, we’ve simplified the cancellation process for you in an easy-to-follow list. This way, you can make sure you’re not stuck paying for a service that no longer fits your needs. Here’s how to do it:

  1. Review your contract and subscription plan.
  2. Call RingCentral’s customer service at 3158-3302 or chat online.
  3. Inform the agent that you wish to cancel your account.
  4. Answer the questions they ask (your main phone number, your company account’s security question, and the last four digits of the account’s credit card number).
  5. You’re good to go!

 

Criteria for evaluating alternatives

When you’re on the hunt for potential alternatives to a service, having a clear set of criteria to guide your choices is crucial for making a well-informed decision. In our quest to identify the best RingCentral competitors, we used eight key benchmarks:

  1. Pricing: This includes understanding the pricing structure of the VoIP system, its transparency, hidden fees, and the availability of different plans, both short and long-term.
  2. Features: We assessed the range of features offered by each plan to determine if the provider goes above and beyond industry standards, aiming for platforms with high functionality.
  3. Scalability: Evaluating how seamlessly the virtual phone system can scale up with your business is crucial, particularly considering its future growth.
  4. Reliability and call quality: High-quality call connections are a must. We sought providers with a solid network and excellent call quality to ensure smooth communication and that your business’s reputation is upheld.
  5. Ease of use: An intuitive and user-friendly platform is vital to streamline your workload. Complex interfaces can lead to inefficiencies and frustrations, so simplicity is key here.
  6. Integrations: Depending on your business needs, it’s important to find a provider that integrates smoothly with other software such as CRM, email, or project management tools.
  7. Support and customer service: Reliable customer service is paramount. We favored providers with responsive customer support, accessible help channels, and comprehensive self-help resources.
  8. Future-proofing: Considering how important it is that a system can adapt to future technological advancements, we sought options that prioritize innovation and stay competitive in today’s ever-evolving industry.

We strongly recommend that you apply the same criteria when conducting your own research, customizing it to fit your business’s unique requirements. Having this critical approach ensures that the solution you end up selecting aligns perfectly with your goals.

Best 5 RingCentral alternatives of 2024

Nextiva logo
Editor's rating:
(4.5)
Comprehensive software
Built-in CRM
Free team collaboration platform
30-day money-back guarantee
Ooma Office logo
Editor's rating:
(4)
Easy-to-use account manager
Feature-packed mobile app
Unlimited calling for U.S., CA, MX, and PR
30-day money-back guarantee
8×8 logo
Editor's rating:
(4.5)
Comprehensive set of tools
Unlimited calling for over 40 countries
Free number
Built-in web conferencing
GoTo Connect logo
Editor's rating:
(4)
Unlimited international calling
Extensive phone system management tools
Reliable web conferencing and team messaging
User-friendly
iPlum logo
Editor's rating:
(4)
Advanced call handling features
User-friendly dashboard
Secure and privacy-focused
Financial, legal, and HIPAA compliance
Nextiva
Nextiva
Editor's rating:
Reviews
  • Comprehensive software
  • Built-in CRM
  • Free team collaboration platform
  • 30-day money-back guarantee
  • 24/7 customer support
  • Lack of international numbers
  • Admin console isn't intuitive
  • No free trial
Starting price: $17.95/user/mo Visit Nextiva
Ooma Office
Ooma Office
Editor's rating:
Reviews
  • Easy-to-use account manager
  • Feature-packed mobile app
  • Unlimited calling for U.S., CA, MX, and PR
  • 30-day money-back guarantee
  • No annual billing
  • No international numbers
  • No free trial
Starting price: $19.95/user/mo Visit Ooma Office
8×8
8×8
Editor's rating:
Reviews
  • Comprehensive set of tools
  • Unlimited calling for over 40 countries
  • Free number
  • Built-in web conferencing
  • Built-in team messaging
  • Hard-to-find cancellation fees
  • No refunds
Starting price: $12/user/mo
GoTo Connect
GoTo Connect
Editor's rating:
Reviews
  • Unlimited international calling
  • Extensive phone system management tools
  • Reliable web conferencing and team messaging
  • User-friendly
  • No international virtual numbers
  • Basic plan doesn't include call minutes
  • Lack of a free trial
Starting price: $22/user/mo Visit GoTo Connect
iPlum
iPlum
Editor's rating:
Reviews
  • Advanced call handling features
  • User-friendly dashboard
  • Secure and privacy-focused
  • Financial, legal, and HIPAA compliance
  • Thorough FAQ
  • No desktop softphone
  • Essential features as paid add-ons
  • No refunds
Starting price: $5.99/user/mo Visit iPlum

In the end, which one is the best RingCentral alternative?

In the quest for the best RingCentral alternative, it’s essential to recognize that there is no one-size-fits-all solution when it comes to business communication. Each company is unique, with its own specific needs, goals, and operational quirks. What works like a charm for one may not be the perfect match for another.

The good news is that the landscape of virtual phone services is a rich tapestry with numerous options to choose from. So, you can rest assured knowing that there’s a solution out there that will align with your business needs exactly.

Still, we strongly encourage you to take the reins in your journey of finding the perfect VoIP for you. Dive into your own research, explore the RingCentral alternatives we’ve provided, and don’t be shy about taking advantage of free trials and free versions whenever they’re offered. This hands-on experience is valuable in helping you find the right fit.

In the end, discovering the best solution is a journey of trial and error. Happy hunting!

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