Every business has a unique tale to tell, and your choice of a virtual phone system can make or break the narrative. Being your direct line to clients, collaborators, and customers, VoIP software is a direct weapon for facing the fast-paced business world.
While Nextiva is renowned as one of the most popular virtual phone systems out there, popularity doesn’t always mean it suits everyone. Before committing to a plan and provider, exploring the entire landscape of Nextiva alternatives is essential to ensure that your choice perfectly aligns with your business goals.
Nextiva has earned its stripes as a top-tier virtual phone system for a good reason. It boasts crystal-clear call quality and a built-in CRM platform, and it’s packed with essential features for call handling, team collaboration, and integration with other software.
Being an all-in-one provider offering several standard and advanced tools, Nextiva’s cost-effective price and free trial make it one of the best on the market.
However, nothing is ever 100% perfect, and Nextiva has drawbacks. Since it doesn’t offer international numbers, it may not be the perfect fit for companies that work with overseas clients and need that prioritized. The platform also has an unintuitive admin console, which can lead to a lengthy adaptation period that not every business can afford.
For Nextiva users who are unsatisfied or seeking greener pastures, canceling your account can be a bit intimidating. Thankfully, the process to avoid paying for a service that no longer suits your needs is simple:
Review the Nextiva cancellation policy of your plan carefully to see if you qualify for any refunds.
Email a notice of your intent to cancel to Nextiva via [email protected] or call its Customer Care Department at 1-800-983-4289.
Follow the instructions given by Nextiva’s team.
When searching for the best Nextiva alternatives, having a set of criteria to base your research on is key. At Best Reviews, we always consider:
We highly encourage you to use the same yardstick when researching. However, it’s important that these criteria are appropriate to your business so that the end solution fits like a bespoke suit.
With over 20 years of experience, RingCentral is known for being ahead of the curve, providing a wide range of products, including online faxing and web conferencing software. RingCentral RingEX offers unlimited domestic calling and text messages, advanced call handling and phone management features, plus desktop and mobile apps to combine everything into one polished VoIP platform. Even better, it comes with a personal AI assistant that is a game-changer for anyone needing to take calls or follow up on clients.
It’s possible to see everything for yourself with the interactive demos, but testing its features is also possible via the 14-day free trial and 30-day money-back guarantee available. To know more about what RingCentral has to offer, we recommend calling the company at +1 (888) 295-1724 for a custom quote.
Established in 2004, Ooma Office is one of the longest-standing VoIPs on the market. With over 50 business-grade features, such as unlimited extensions, CRM integration, and video conferences, users get everything they need from a virtual phone system provider in one place.
From a variety of phone number options to free unlimited calls to the U.S., Canada, Mexico, and Puerto Rico, Ooma Office does everything in its power to provide a seamless and simple user experience.
Prices start at $19.95 per user per month, and Ooma Office ensures that everyone is able to test out the software before committing to a subscription with its 30-day money-back guarantee. Plus, support is always available in the provider’s extensive knowledge base and via phone at 877-378-3796.
Launched in 1987, 8×8 is one of the pioneers in the virtual phone system industry. With over 40 years of experience, the company has developed a comprehensive platform that allows you to deploy the phone system of your dreams, and much more. Users enjoy a free number (local, toll-free, or international) and unlimited calling for over 40 countries. Of course, it includes all call handling tools, and the software offers high levels of customization when it comes to setting up your phone system. Moreover, the platform comes with decent web conferencing and team messaging tools, making it the all-in-one platform for all things communication. Prices start at just $12 per user per month, and it’s possible to test the software for free for 30 days. Finally, larger companies looking for a contact center can take advantage of 8×8’s more expensive plans to add social media, CRM, and live chat to their dashboard.
As the traditional office phone fades into obscurity and we embrace the future of communication, virtual phone systems such as Talkroute are at the forefront of innovation.
Since its launch in 2013, Talkroute has established itself as a reliable and effective service. With prices starting at just $19 per month, this VoIP provider is home to a clean interface and an array of highly intuitive features that allow it to stand out from the crowd. The cherry on top is that users can get a discount of up to 20% for 12 months, and can even test the platform before committing by taking advantage of its 7-day free trial.
Silicon Valley is the home of technological successes, and the virtual phone system iPlum is certainly one of them. With its intuitive tools and mobile app softphone, the all-in-one platform allows companies to completely streamline their call handling and phone management.
Unlike many virtual phone systems, iPlum allows users to choose between using a cellular or internet network, meaning all calls are of the highest quality, regardless of where you are. This, along with iPlum’s IVR phone tree, helps companies increase their productivity by eliminating time wasted on unsuccessful calls.
iPlum can also be praised for its dedication to security. For instance, users have the option of enabling two-factor authentication and are encouraged to take password hygiene seriously. Finally, the software is quite affordable since it offers both local and toll-free numbers for as little as $5.99 per month.
Unfortunately, in business communications, one size doesn’t fit all. Each company has its own specific needs, so assuming there’s only one solution for everyone is a huge error.
Thankfully, there’s a plethora of virtual phone systems to choose from, so you can find a solution that suits your business to a T. From RingCentral’s global coverage to Ooma’s feature-packed mobile app, 8×8’s communication tools, Talkroute’s customizable platform, and iPlum’s compliance, the list of what’s on offer is long. You just need to clarify the aims and needs of your company first before taking the plunge.
We recommend you take the reins, conduct your own research, and even explore these alternatives through free trials or free versions. The perfect phone system is out there, waiting to take your business to new heights!
The Best Reviews team researches and tests all products first-hand. We've been reviewing products and services since 2012 and are proud to only publish human-created content.
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