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Best Nextiva Alternatives

Best Nextiva Alternatives

By Micaela A.Micaela A. — Verified by Saskia H.Saskia H. — Last updated: July 31, 2024 — (0)

Every business has a unique tale to tell, and your choice of a virtual phone system can make or break the narrative. Being your direct line to clients, collaborators, and customers, VoIP software is a direct weapon for facing the fast-paced business world.

While Nextiva is renowned as one of the most popular virtual phone systems out there, popularity doesn’t always mean it suits everyone. Before committing to a plan and provider, exploring the entire landscape of Nextiva alternatives is essential to ensure that your choice perfectly aligns with your business goals.

Why is Nextiva one of the most popular VoIP services on the market?

Nextiva has earned its stripes as a top-tier virtual phone system for a good reason. It boasts crystal-clear call quality and a built-in CRM platform, and it’s packed with essential features for call handling, team collaboration, and integration with other software.

Being an all-in-one provider offering several standard and advanced tools, Nextiva’s cost-effective price and free trial make it one of the best on the market.

However, nothing is ever 100% perfect, and Nextiva has drawbacks. Since it doesn’t offer international numbers, it may not be the perfect fit for companies that work with overseas clients and need that prioritized. The platform also has an unintuitive admin console, which can lead to a lengthy adaptation period that not every business can afford.

For Nextiva users who are unsatisfied or seeking greener pastures, canceling your account can be a bit intimidating. Thankfully, the process to avoid paying for a service that no longer suits your needs is simple:

How to cancel your Nextiva account?

1

Review the Nextiva cancellation policy of your plan carefully to see if you qualify for any refunds.

2

Email a notice of your intent to cancel to Nextiva via [email protected] or call its Customer Care Department at 1-800-983-4289.

3

Follow the instructions given by Nextiva’s team.

 

Criteria for evaluating alternatives

When searching for the best Nextiva alternatives, having a set of criteria to base your research on is key. At Best Reviews, we always consider:

  1. Pricing: It’s crucial to fully understand whether subscriptions are transparent or have hidden fees.
  2. Features: Evaluate what is included with each plan and whether the service offers more than industry-standard features.
  3. Scalability: This ensures the virtual phone system can easily grow along with your business.
  4. Reliability and call quality: A reliable network and excellent call quality that guarantees smooth communication are a must.
  5. Ease of use: Opt for intuitive and user-friendly platforms.
  6. Integrations: It’s vital to have integrations with other software such as CRM, email, or project management.
  7. Support and customer service: Responsive customer service, accessible support channels, and robust self-help resources are game-changers.
  8. Future-proofing: The ability to adapt to technological advancements is key, and the best services prioritize innovation.

We highly encourage you to use the same yardstick when researching. However, it’s important that these criteria are appropriate to your business so that the end solution fits like a bespoke suit.

Best 5 Nextiva alternatives of 2024

RingCentral logo
Editor's rating:
(4.5)
Versatile, advanced call handling features
Huge number of integrations
Unlimited domestic calls and texts
Extensive analytics
Ooma Office logo
Editor's rating:
(4)
Easy-to-use account manager
Feature-packed mobile app
Unlimited calling for U.S., CA, MX, and PR
30-day money-back guarantee
8×8 logo
Editor's rating:
(4.5)
Comprehensive set of tools
Unlimited calling for over 40 countries
Free number
Built-in web conferencing
Talkroute logo
Editor's rating:
(4.5)
Highly customizable
Multiple device compatibility
Unlimited multi-digit extensions
Extensive reporting
iPlum logo
Editor's rating:
(4)
Advanced call handling features
User-friendly dashboard
Secure and privacy-focused
Financial, legal, and HIPAA compliance
RingCentral
RingCentral
Editor's rating:
Reviews
  • Versatile, advanced call handling features
  • Huge number of integrations
  • Unlimited domestic calls and texts
  • Extensive analytics
  • 14-day free trial
  • Steep learning curve
Starting price: $20/user/mo Visit RingCentral
Ooma Office
Ooma Office
Editor's rating:
Reviews
  • Easy-to-use account manager
  • Feature-packed mobile app
  • Unlimited calling for U.S., CA, MX, and PR
  • 30-day money-back guarantee
  • No annual billing
  • No international numbers
  • No free trial
Starting price: $19.95/user/mo Visit Ooma Office
8×8
8×8
Editor's rating:
Reviews
  • Comprehensive set of tools
  • Unlimited calling for over 40 countries
  • Free number
  • Built-in web conferencing
  • Built-in team messaging
  • Hard-to-find cancellation fees
  • No refunds
Starting price: $12/user/mo
Talkroute
Talkroute
Editor's rating:
Reviews
  • Highly customizable
  • Multiple device compatibility
  • Unlimited multi-digit extensions
  • Extensive reporting
  • Conference call
  • No international numbers
  • No faxing
Starting price: $19/mo Visit Talkroute
iPlum
iPlum
Editor's rating:
Reviews
  • Advanced call handling features
  • User-friendly dashboard
  • Secure and privacy-focused
  • Financial, legal, and HIPAA compliance
  • Thorough FAQ
  • No desktop softphone
  • Essential features as paid add-ons
  • No refunds
Starting price: $5.99/user/mo Visit iPlum

Which VoIP Is the best Nextiva alternative?

Unfortunately, in business communications, one size doesn’t fit all. Each company has its own specific needs, so assuming there’s only one solution for everyone is a huge error.

Thankfully, there’s a plethora of virtual phone systems to choose from, so you can find a solution that suits your business to a T. From RingCentral’s global coverage to Ooma’s feature-packed mobile app, 8×8’s communication tools, Talkroute’s customizable platform, and iPlum’s compliance, the list of what’s on offer is long. You just need to clarify the aims and needs of your company first before taking the plunge.

We recommend you take the reins, conduct your own research, and even explore these alternatives through free trials or free versions. The perfect phone system is out there, waiting to take your business to new heights!

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