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Best Ecommerce Platforms for Small Businesses

Best Ecommerce Platforms for Small Businesses

Last updated: January 10, 2025 (0)
Contents
Table of contents

ecommerce platforms

Not so long ago, those looking to sell their crafted products or services had to open a brick-and-mortar store or transform a truck into a mobile shop to attract their customers. The digital age changed how things work for the better because now customers can access all that with just a few swipes or clicks from the comfort of their own homes or offices. Just consider how easy it now is to install software: you don’t have to go to a store or buy a CD containing the app, instead just head over to the developer’s site or online storefront and download the product.

This digital transformation fostered new opportunities to sell goods and services online. For example, longstanding sites such as eBay, Amazon, or more recently the Facebook marketplace all prove that buying the things we want can be much simpler. Alongside these, a long list of ecommerce platforms awaits customers to get them set up with their online store and start selling.

The best ecommerce platforms for small businesses

There are a few features that each business owner should consider when selecting an ecommerce platform – but more on that later. First let’s take a look at the best ecommerce platforms that we at Best Reviews believe to be services every business owner should consider.

Shopify

Editor's rating:
Starting price: $9/mo
Main features
Shopify
• Comprehensive toolset
• Clean, easy-to-use interface
• 1,000+ apps to choose from
• Multichannel integration
  • Comprehensive toolset
  • Clean, easy-to-use interface
  • 1,000+ apps to choose from
  • Multichannel integration
  • Transaction fee if not using Shopify's own payment gateway
  • Formatting not retained when selecting different theme
Summary

Chosen by more than a million users, Shopify is one of the most popular ecommerce platforms and powers 600,000 businesses worldwide. You’re probably left pondering precisely how one company can gain so much traction, what exactly is it that has made it such a well-known and common name in the industry? Likely it’s to do with its well-designed, easy-to-use, and versatile platform that comes packed with a long list of essential features that merchants looking to grab their slice of the online retail business can make the most of. But since this impressive package is available for as low as $9 per month, there’s aren’t many reasons to overlook Shopify, least of all because of the 14 day free trial period where it’s possible to see for yourself what is on offer.

Special offers
10% discount with annual Shopify plans
20% discount on biennial Shopify plans
Free 14-day trial account at Shopify
LemonStand logo

LemonStand

Editor's rating:
Starting price: $19/mo
Main features
LemonStand
• Extremely versatile platform
• Fully customizable design
• Comprehensive content management system
• Unlimited bandwidth and products
  • Extremely versatile platform
  • Fully customizable design
  • Comprehensive content management system
  • Unlimited bandwidth and products
  • Dated backend design
  • No live preview function
Summary

The one-size-fits-all approach may work in some industries, but not in ecommerce. At least, this must be what the creative team behind LemonStand believes, who placed their bets on the uniqueness of businesses by offering a variety of tools and customization options to LemonStand customers. Ever since the platform’s birth in 2010 in Vancouver, Canada, it has become the choice for more than 2,000 customers, catering to the specific needs of each of these successfully. To really hit home the company’s keenness to appeal to a huge market, LemonStand doesn’t charge transaction fees while the cheapest plan available is only $19 per month, available after a 14-day trial period.

BigCommerce logo

BigCommerce

Editor's rating:
Starting price: $29.95/mo
Main features
BigCommerce
• Comprehensive set of tools ‘out of the box'
• Multichannel integration, including social media
• Addition of advanced tools with apps
• Easy-to-use interface
  • Comprehensive set of tools ‘out of the box'
  • Multichannel integration, including social media
  • Addition of advanced tools with apps
  • Easy-to-use interface
  • Only seven free templates
  • Custom SSL certificates supported only on higher-pricing tiers
Summary

There are some instances where size really does matter. When an ecommerce platform covers 120 countries and has more than 500 employees behind it, that’s when size matters. BigCommerce started as a two-person startup, but has rapidly grown into a vibrant ecommerce platform as a service; a true success story born from the company’s clever decision to tap into a segment of ecommerce services that remains fairly unexplored by competitors. BigCommerce offers the most comprehensive tools and services to customers looking to move their store from offline to online for a starting price of $29.95 per month, which mostly matches competitors offering lesser services. Those eyeing this versatile platform can sign up for a 15-day trial period, during which they can test all the features to help make a decision.

What to look for in small business ecommerce software

Selecting an ecommerce platform can become a painful process if you don’t know what to look for, so here is a checklist of all the key features to consider and see how they contribute to the overall experience of the online storefront that you have dreamed about.

Price

The main expenses that every entrepreneur should be aware of when launching a hosted online store are the monthly fee and the transaction fee. Some platforms don’t charge a monthly fee, but you still need to calculate in credit card transaction fees, which is a small percentage of every online purchase.

Product type

What are you selling? Is it a physical or digital product, or a service? If it’s a physical product, how big is it? Do you want to sell abroad? These are very important questions that need an input from the business owner when selecting the platform, because they will impact the shipping costs.

Design

How many free themes does a platform offer? Can the selected theme be customized? How much data can be shared about the product that is going to be sold? Customers won’t have the opportunity to check an exposed physical product, so they need as much info as you can share. Some platforms include stunning templates, others don’t, but they all allow you to edit the code so, in the end, you’ll be able to create a visually appealing online store.

Customer service

Without the assistance to help you when trouble kicks in, an ecommerce platform has no value. You will be working with the selected platform every day, so it’s important to know that you have expert support that is reachable and will assist you if a problem arises. Ideally, you would want to work with a platform that can provide 24/7 customer service via multiple channels, such as phone, email, and live chat.

Mobile

As mobile traffic increases so, too, does the number of purchases made on smartphones and other mobile devices. According to Statista, ecommerce growth is primarily being driven by consumers using their phones and tablets to purchase goods and services. If you haven’t considered optimizing the site for mobile, then you’ll want to seriously think about it even before choosing a theme since this is what will help you match that customer demand for online compatibility.

Starting your small ecommerce business

Having all the necessary information on what to look for in an ecommerce platform won’t solve the hardest part of the task: how to actually start a successful online business? This begins with a series of questions:

  • Do you know what you are going to sell?
  • Do you have an idea of who you are going to sell to?
  • What does the competition look like?

If you can answer all these questions and the business looks viable, then you are all set. From there it’s a case of selecting the ecommerce platform that matches your needs by testing the ones you think would be a good match. The good news is that all ecommerce platforms provide a trial period in which you can get the hang of the service and decide whether it fits your needs or not.

Of course, customization of a template comes at a cost. If you know how to code or have design experience, then the initial costs will be much lower, but if your experience in this area is limited, then hiring a helping hand would be a great step. An ecommerce consultant would make a great start towards picking the right solution, while a web designer is good for creating a stunning online storefront. At the end of the preparation phase, all you need to do is craft great products and content, and share the news with your potential customers.

Integrations for your online store

Sales can be increased by integrating the software with other sales channels. Think about all the marketplaces that you will be able to reach with a click of a button if the selected ecommerce platform supports such functionality: Amazon, eBay, Facebook Marketplace, and the like can all be part of your reach. If you’re building an online presence on top of an offline one, then managing a store will become easier with such integrations, and you’ll have an easier time tracking inventory. And that’s just the start.

By subscribing to an ecommerce platform, you’ll get access to all the utilities needed to run an online business. For example, there are a number of payment gateways integrated into the web software, all you need to do is enable them. Or, if you are looking to launch a marketing campaign, these platforms can offer up a set of pre-written emails to reach out to customers with style. And did we mention the social media integration?

Simply put, ecommerce software pack in tons of features that you as the store owner will need to launch a successful online business. If a platform doesn’t offer it by default, then there are typically third-party apps in the marketplace that can enable the required feature. So, are you ready to start building your online store?

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