1-800Accountant is a hybrid online accounting solution that covers entity formation, tax filing, and bookkeeping under one roof, removing the complexity and administrative burden of running a business.
This user-friendly online accounting service, also available for Android and iOS, is designed for solopreneurs and small businesses who want to stay worry-free from IRS audits and missed tax filing deadlines.
It includes business tax preparation, unlimited access to tax experts, audit defense, ADP-powered payroll, and several integrations.
You can schedule a free consultation with an expert to get a personalized package, or start a subscription right away for a minimum of $209 per month.
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The first thing you’ll notice about 1-800Accountant is its user-friendly dashboard. It sports shortcuts to income statements, invoices, balance sheets, expenses, and upcoming events and deadlines, which is helpful for day-to-day small business accounting.
From the main menu, you can find your financial team, documents, messages, and access your calendar. The menu also includes easy access to bookkeeping, taxing, tax planning, 1099 issuing, and mileage log.
Depending on the subscription, you’re also able to send instant messages or schedule appointments with your dedicated team of experts, including:
1-800Accountant's core is compliant tax submissions and tax services for small businesses.
Instead of providing the software to file taxes, you get a Certified Public Accountant (CPA) who handles your account all year.
The best part is that you can schedule consultations without incurring extra hourly expenses. The only downside is that it might take a while to successfully schedule a meeting, especially during peak tax season.
This accounting solution also offers quarterly planning meetings with your dedicated accountant to outline tax strategies and ensure you’re saving as much as possible.
On top of that, 1-800Accountant covers you in case the IRS questions your return with a dedicated team of experts that’ll draft response letters, handle communication with state and federal authorities, and spot identity theft – all on your behalf.
However, it’s important to note that 1-800Accountant is highly document-dependent, as it operates as a virtual firm. So, you have to be diligent in uploading all your receipts to the portal to get the most help possible.
1-800Accountant also offers an AI-powered DIY business tax prep option for a flat $99, covering all common entity types and state filing with no add-ons.
Its ‘AI Deduction Finder’ scans your return to surface industry-specific write-offs, and you can start for free with a simple create-review-file flow.
It’s best for straightforward returns where you want speed and transparent pricing. Still, for proactive tax planning or more complex situations, the CPA-led plans are still the stronger choice.
Small business owners who don’t really like handling spreadsheets can find 1-800Accountant highly useful for bookkeeping services.
The service offers its own bookkeeping platform (ClientBooks) that automatically pulls in your bank and credit card data, which translates into much less manual work.
The platform includes AI-powered categorization that automatically labels expenses after the sync completes. Depending on your subscription, you need to either approve the auto-categorization yourself or let your dedicated bookkeeper handle it.
In the case of the latter, the agent also handles bank statement reconciliation to ensure your ledger is accurate every month and sends you tax-ready monthly reporting, including financial reports like Profit and Loss (P&L) reports and balance sheets.
It’s important to emphasize that dedicated bookkeepers work directly in the ClientBooks portal, allowing you to monitor their progress, track cash flow in real time, and take photos of receipts for proper attachment to transactions.
If you’re starting a business, 1-800Accountant definitely makes it easier to climb to the top. It offers free LLC and corporate formation, only requiring you to pay for the mandatory state filing fees.
The service includes a name availability search, preparation of Articles of Organization, and assistance in obtaining your Employer Identification Number (EIN).
Plus, it offers expert guidance to select the most beneficial tax structure, such as a Sole Proprietorship, an S-Corp, or a C-Corp.
Even though you can start a business for free with 1-800Accountant, the registered agent is a paid add-on that you can only access after creating the company.
1-800Accountant payroll services are powered by ADP technology, which combines the reliability of the largest payroll processor in the world with the personalized guidance of 1-800Accountant CPA.
The online accounting service automatically calculates, withholds, and pays federal, state, and local payroll taxes. As a result, you don’t have to worry about missing insurance payments or quarterly filings.
Moreover, 1-800Accountant protects you against potential IRS or state inquiries regarding your worker classification with its audit defense.
Since 1-800Accountant offers multi-state compliance, you can hire remote employees in different states without worries, and employees have a self-service portal to easily view and download W-2s and pay stubs.
1-800Accountant allows you to do your accounting on the go with its Android and iOS apps.
The apps are essentially mobile-friendly versions of the dashboard that include a few more helpful features.
They come with automatic mileage tracking, direct messaging, and receipt scanning (with Optical Character Recognition). Plus, you can use the phone’s camera to securely upload sensitive legal documents or tax forms.
Our only caveat with the app is that it drains the phone’s battery excessively when the mileage tracker is set to ‘always-on’.
Although 1-800Accountant is mainly considered a closed ecosystem, it supports a few integrations.
It integrates QuickBooks Online, FreshBooks, Wave, and TripLog, which is excellent for solopreneurs or small business owners who want to combine 1-800Accountant with their existing software.
Moreover, the accounting solution integrates ecommerce platforms like BigCommerce and Squarespace.
Unfortunately, there isn’t an API available.
| Lowest price | $209/mo |
| Free trial | |
| Money-back guarantee | |
| Free version |
1-800Accountant's cost naturally depends on what you want to get out of the online accounting service and its pricing varies based on the level of support you choose.
The company offers three annual paid plans, each of which includes expert advice from a team of specialists.
Prices start at $209 per month for the Tax Advisory tier. It offers a dedicated accountant, year-round expert advice, proactive tax optimization, periodic quarterly analyses, budgeting, and forecasting.
As your business grows, you’ll need more support. In that case, you can choose Core Accounting for $249 per month. It’s similar to Tax Advisory but with much more in-depth tax preparation.
To access all features, you’ll have to subscribe to Enterprise Business, which adds priority support and financial performance reports for $419 per month.
If you aren’t ready to commit just yet, there’s also a free Startup plan, especially made for businesses looking to file an LLC.
Alternatively, we recommend scheduling a free 30-minute consultation with a tax expert if you’re looking for a customized service.
It’s possible to pay for the service using any of the major credit cards, and you can cancel at any time via email.
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Your financial team is your primary point of contact at 1-800Accountant, who can help you with the platform and the nitty-gritty of accounting.
Meanwhile, its support resources include a blog, getting started guides, and FAQs.
You’re able to get in touch with customer support via live chat, phone, or email. You’ll have to ask the bot to connect you with a human agent. When one is not available, you can create a ticket directly from the chat.
We were transferred to a human agent via chat within 2 minutes, and our questions were answered promptly.
We’re not alone on this – most users praise 1-800Accountant for its excellent customer support.
For example, Zach Johns shared on TrustPilot:
The company is active on social media channels, such as Facebook, X, Instagram, LinkedIn, and YouTube.
1-800Accountant is an outstanding solution for solopreneurs and small businesses that need an all-in-one compliance department without hiring a local CPA firm.
While the platform limits billing to annual payments, its robust audit defense and proactive tax strategy outshine most software-only solutions.
In addition, you have access to expert guidance across all compliance fields, full-service bookkeeping, payroll support, and free business formation.
We recommend getting a customized solution for your specific needs by scheduling a free 30-minute consultation with an expert.
The Best Reviews team researches and tests all products first-hand. We've been reviewing products and services since 2012 and are proud to only publish human-created content.
April 2025
February 2025
Worst service I have ever experienced. Sales, Oversold: - I was told that this was a full service package, I could have an appointment with someone every month to review my bookkeeping, I can never get ahold of my accountants and online it only allows me to book about a month in advance. - I was told that the "tech team" could definitely connect my small bank to their software. The second I spoke with my accountant she said she has had experience with this bank before and they could not get it integrated. It took me 4 days to manually enter all of my transactions for that account. Accountant and Team, Incompitent: - I put my home office use in my portal. The account executive or lower person on the account told me the way I did this was illegal but I don't know anything about how to apply my home office as a business expense, so I asked how to make it legal. She said it wasn't her job, I should contact my accountant. - Furniture is a huge expense in my business (short term rentals) and they are incorreclty telling me I cannot include this in my start up costs (this is a 15k mistake). - I have been transferred to so many people I can't count and have no idea who is actually in charge of what on my account, this is both bad business practice as it's hard on customers to transition from person to person and it also does not make me feel like my financial information is secure. Technology: - my chase credit card won't even sync - my small bank card won't sync - accountants aren't trained on tech, don't know where milage logs are etc. Customer Service: - I have been calling the 1-800 number to try to move my 2023 taxes along and can't accomplish anything. They made 2 appointments for me which were "no-showed" by the accountant. They submitted a tech ticket which has never been resolved. I asked for a refund and that ticket got closed without even being considered. Not the $3,264 service I paid for. I could have done my taxes myself by now. They also have on their website they are acredited by the BBB and they are not.
Hello Jenni, thank you for your detailed review. We're really sorry to hear of your negative experience with 1-800Accountant. Unfortunately, it seems that you're not alone in your criticism of the company, as others have written similar reviews. While our experience with the service was much more positive than yours, we do still feel that the company has areas for improvement, especially in customer support. If the service you've paid for hasn't been delivered, it might be worth filing a complaint with the BBB or even the FTC. Good luck and have a good day!
February 2025
Not only that they are more expensive than other CPA companies, they also really bad in doing there jobs. The payroll agents ignoring me when I have questions. I open 5 tickets with support and no one ever called me back, its been 4 months now and I am still waiting. Also, they didnt do my W2 on time, so now I need to pay a fine to IRS. Every time I call them it takes more tan 30 min for an answer. If your business is important to you, stay away from them!
Hi Ortal, Thank you for sharing your experience!
We’re sorry to hear you were having trouble getting in touch with 1-800Accountant’s support team! Were you able to get feedback on your inquiry in the meantime?
We’re happy to hear your follow-up!
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