Uptime.com Reviews

Once a website or app goes live, it becomes vulnerable to network issues or third-party service failures and any downtime may incur disastrous outcomes. With over ten years of expertise, Uptime.com provides continuous monitoring services to avoid this. Prominent multinationals like Apple, Microsoft, and BNP Paribas use this California-based service to maintain a stable network infrastructure that guarantees uninterrupted performance.

With Uptime.com’s beautifully designed platform, you can continuously monitor downtime, speed, and user experience of websites and APIs. It provides 21 tests, or ‘checks’, split into four categories – web, network, email, and custom.

From domain expiry to IMAP and malware checks, tackling anything that remotely threatens your business’s success and sustainability becomes much easier. This is thanks to the combination of its alerts, reports, and mobile app. The app lets you quickly assess data and act when maintenance is required, although it doesn’t let you add new checks. Plus, with Uptime.com’s customizable status pages and widgets, you can enhance transparency by providing your website’s uptime statistics.

Uptime.com’s name could not be any more explicit about what it excels in – monitoring uptime. It includes checks for page speed, user transactions, real-user monitoring, and group testing. These can be automated to run every minute, hour, or day for complete supervision.

To guarantee that your services are accessible online anywhere in the world, you can use Uptime.com’s 121 probe location servers and add specific locations to your checks. These include cities in over 50 countries, including the U.S., UK, Canada, Japan, and Germany.

Uptime.com takes monitoring to another level with its synthetic monitoring. It includes transactions and API checks with a series of commands and validators. While transactions let you simulate user interactions on a web page, API checks allow you to validate queries and verify data accuracy.

Real-user monitoring (RUM) is one of Uptime.com’s best features. It allows you to collect a website’s visitor data, like device and location, to provide a more transparent picture of the user experience. It pinpoints where your website is underperforming according to the application performance index (Apdex) score, excluding user agents and bots.

Connected to all this is another crucial factor in user experience: page speed. Uptime.com lets you measure metrics like Time to Interactive (TTI) and First Contentful Paint (FCP), ensuring you meet the standards for positive end-user satisfaction.

Overall checks are also included with the Uptime Intelligent Analyzer. It performs a test on a specific website, examining its web server, mail server, blacklist, and DNS. Furthermore, you can quickly get an overview of any website’s service availability with tests like Global Uptime. They are also free on its website and include data like download speed and request time. However, you can only compare data if you’re an Uptime customer since only those are allowed to view previous testing results.

Last but not least, you can customize checks from what string to expect to service level agreement (SLA) targets. After creating different checks, you can combine them however you want. Group checks provide alerts when certain conditions aren’t met and generate reports about the gathered data.

Having the means to monitor an online service is fundamental, but it might not be enough on its own. However, whenever something goes wrong, Uptime.com’s alerts instantly notify you. Plus, you can designate which contacts are notified and how: by SMS, email, or via popular DevOps apps that integrate with Uptime.com. Moreover, you can escalate alerts depending on the severity of the downtime.

Uptime.com’s reports are fundamental for keeping track of an infrastructure’s network health and include critical metrics, which are key for SLA accountability. Fortunately, they can even be edited or scheduled.

To promote transparency, Uptime.com provides customizable status pages. These allow businesses to inform their teams and customers about a service’s network availability in real-time. Businesses often have dedicated status pages with this type of information, but Uptime.com also offers an alternative. The Uptime Widget is a minimal web element that can go in the footer of a website with an embedded code. You can select what statistic it shows and choose a light or dark theme.

While it provides intuitive and user-friendly apps for Android and iOS, Uptime.com lacks compatibility with other operating systems. The primary purpose of the mobile versions is to monitor your services on the go, and so they don’t offer as many options as the web version, like performing new checks.

With three base subscription tiers and monthly and yearly billing cycles, Uptime.com has options for all business sizes. Whether you need basic monitoring capabilities or complex surveillance essentials, the service doesn’t miss out on features.

The most affordable plan is Starter at $20 per month, billed annually. It includes 20 checks limited to a few locations and a frequency of every five minutes.

Uptime.com’s plans offer a minimum volume for features, such as checks, but it can be purchased individually if you need more. It allows you to tailor the subscription to your needs without upgrading your plan. For example, ten more basic checks each month adds an extra $10.