TextMagic Reviews

The TextMagic desktop and mobile apps provide a simple interface, easy-to-follow instructions, and clear navigation. It provides dedicated tabs for the setup wizard, contacts, history, templates, and more, allowing users to quickly compose and personalize bulk SMS, as well as review their two-way SMS chat inbox and audit logs. It’s also possible to track sub-accounts, adjust sender settings, import contacts via a CSV file, schedule an SMS, and easily automate SMS flows.

TextMagic efficiently sorts contacts into different groups and lists and can send scheduled SMS reminders. It even lets users send free automatic text reminders to their entire staff when a meeting is set up via another integrated service. Another noteworthy feature is TextMagic’s SMS opt-out management, which allows your customers to unsubscribe from messages anytime, meaning you don’t waste money sending messages to an unreceptive client. To top it all off, TextMagic will never share or sell any user data and is GDPR compliant.

Whether your small business is new or established, TextMagic can lighten your workload by facilitating mass texting. With just a few clicks, it’s possible to send customers the latest deals, product updates, or a mass survey. Of course, this is also helpful for internal communication when you have to speak to a mobile workforce or send a mass text safety alert.

TextMagic’s SMS bulk sending is as straightforward as it gets. In addition to nine templates, users have the option to send personalized texts by using tags and choose between individual contacts or marketing lists. Moreover, the more you use TextMagic, the easier it gets, as sent personalized texts are then stored under ‘History’ to be used in the future.

Even better, you can keep your small business organized by scheduling campaigns beforehand. Once the SMS campaign is sent, users can manage customers’ replies by using the filters found in the handy two-way chat. It’s also important to mention that TextMagic delivers messages via Tier 1 routes around the world for the utmost speed.

Unlike other SMS marketing services, TextMagic offers a unique tool to convert text into a voice message in up to 19 languages, which can be sent to a landline or mobile. It’s also possible to create voice broadcasting, allowing users to upload audio recordings to be sent as a phone call.

Additionally, it’s not necessary to contact another service to get a phone number, as TextMagic provides virtual phone numbers (either local or toll-free) at reasonable prices.

TextMagic hands small businesses total control when managing marketing campaigns, as it allows customers to automate SMS using list rules, keywords, surveys, and auto-responses. Users can select a keyword such as ‘Subscribe’ and then assign rules to it. If contacts reply using this word, they can receive one of a variety of chosen auto-responses: text message, text-to-speech, voice broadcast, or no reply. It’s possible to set up another rule that then adds contacts who have replied in this manner to a specific list, remove them completely from the list, or have a new tag added.

The slew of features doesn’t stop there, as TextMagic even has a contact-building function via web forms, which offer the option to insert a form on your website for clients to either subscribe or contact you via text.

TextMagic offers a similar straightforward experience for Windows, macOS, Android, and iOS. While the desktop app is identical to the browser version, the mobile app’s home screen lays out the services with simple squares and quick access buttons at the bottom. However, the mobile app comes with some limitations and less customization.

Advanced users will be pleased to discover that TextMagic offers three ways to use integrations: its API, Zapier, or by integrating with your email client. TextMagic provides detailed information in its API documentation to help clients successfully integrate TextMagic’s SMS Gateway into their business’s app. TextMagic even provides API code libraries of pre-written SMS scripts to connect to its SMS Gateway for Java, Node.js, PHP, and Python, to name a few.