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Shellfire VPN is a German company founded in 2003 whose point of focus is VPN (Virtual Private Networks) today. Shellfire VPN has developed quite the effective system for their business, which consists of three distinct types of product. First, they have a completely free side to their services, albeit with crude restrictions. Secondly and thirdly, the Premium and Premium Plus plans offer a much more versatile selections of locations and utilities. Another friendly side to Shellfire VPN is that you are not cheated out of speed and protection by denying information from you. The various client software and applications all display the limitations and protection levels of a given server – this is a rare and welcomed openness. We must also praise their official website for it being very, very informative, again not hiding any relevant info (some other companies do not like to inform you that they have a free trial or other services that do not cost money, for example).
Shellfire VPN has software available for Windows, Mac OS X and Android. If you are keen eyed, you might have noticed that iOS is excluded; you need manual setup in that case. We conducted our tests on the Windows client.
We met a user-friendly environment in the Shellfire VPN app. While visually, it might come across as rigid, you are presented with every bit of necessary information. There is a separate section reserved for streaming availabilities, and you can also take a closer look at your connection via a world map. We were impressed with the server list. Since different pricing plans grant you access to different servers, it is important for the relevant info to be on display for you. Shellfire VPN does just that; next to potential speed limitations, the level of security and the strength of a given server’s encryption are all provided for you. Additionally, you can connect to the internet via TCP or UDP, and Shellfire VPN even gives you hints on why and when they are useful.
Settings are not very advanced, but then again, the type of encryption you can use is determined by the pricing plan you choose. Therefore, the lack of more intricate is understandable. What we would like to praise is the informative attitude of Shellfire VPN. Both inside the client and on their official website, you are provided with all necessary information on the front pages; you are saved from needless clicking and the company does not hide important data from you.
Shellfire VPN has a decent set of locations to connect to. Overall, you can unblock the online availabilities of 25 different parts of the world. Among them are rare additions as well like the Isle of Man or Chile and Lichtenstein. Additionally, Shellfire VPN provides streaming support for YouTube, Hulu, Netflix, ABC, CBS, and others. In our opinion this is rather just a marketing catch, as a VPN will grant you total access to a country’s or region’s internet. So for example if you connect to the USA, you will automatically be able to view streaming sites like Hulu or Netflix.
Regarding speeds, Shellfire VPN is a bit below average. Long distance connections suffer, and nearby countries (we tested from Europe) do not fare all that well either. This is probably the only weak point of the company and thus we would recommend using Shellfire VPN for general purposes only that do not demand much resource.
The standard type of encryption Shellfire VPN uses is OpenVPN. The free version only runs on this one, and it is enough – after all, it is the most protective encryption today. If you purchase a Premium package, you also get access to PPTP, though there is no reason to this over OpenVPN. It is unsafe and we do not recommend it. Premium plus users can also utilize L2TP/IPSec, which more often used for mobile devices. Overall, there is not much trouble on the security part.
Regarding privacy policy, Shellfire VPN is fair. By visiting their website, your only “worry” is that they use cookies, but this is a widespread notion around the globe. Once you make a purchase, your personal information (the information you enter to make the purchase) is stored. This is understandable, as there must be at least some means for Shellfire VPN to contact you. Otherwise, things are acceptable.
Shellfire VPN has average device support. For operating systems, you have Windows XP, Vista, 7 and 8. However, their client software is usable on Windows 10 as well. Mac OS X and Linux are also welcome. Mobile devices are similarly standard: iOS (iPhone, iPad, iPod) and Android are on the list, but you only have an application available for the latter. And lastly, you can also utilize DD-WRT routers to do some VPN. As you will observe below, not all pricing plans support the whole selection of devices. Otherwise, the most popular platforms are supported, so Shellfire VPN passes this test as well.
There are three distinct types of services Shellfire VPN offers to those interested. First, there is a completely free version available. Its maximum speed is 768 Kbit/sec, and encrypts data at 128 bits. There are two countries you can connect to: Germany and the USA. You can use this product on Windows XP, Vista, 7 and 8, along with Android. This is not bad at all for a completely free service: no bandwidth limit, your only reduction comes in speeds.
Then there is the Premium plan, which has better stats. 192 bits of encryption, 10000 Kbit/secs of max speed, streaming support, and usability on all devices. For one month, your cost is €3.95 ($4.30), for three months it is €9.95 ($10.84), and a whole year fares at €2.92 per month or €34.95 ($38.07) in total.
The Premium Plus provides the most, with 256-bit encryptions, “unlimited” speed and the full location list. One month will need a €7.95 ($8.66) payment; a quarter of a year means a €19.95 ($21.73) fee, while an annual investment is equal to €4.99 per month or €59.90 ($65.24) upfront. For all purchases, you have a 14-day refund.
You payment options include PayPal, MasterCard, Visa, American Express, HiPay and bank transfer, even.
Shellfire VPN is available in three languages: English, German and French. This is true for client software too, not just for the official website. If you seek contact, your best bet is to write an e-mail. There is no live chat option, but Shellfire VPN runs its own forum where you can also receive assistance. They guarantee a response within 24 hours, but we can go further and write that it is usually less than that. There is also an FAQ and knowledgebase available. On social media, you can contact them on Facebook, Twitter and Google+.
To sum up, Shellfire VPN is a promising service, we really appreciate the attitude that is displayed towards visitors; you are informed right away, on the first page that loads in. The company’s efforts seem to stride towards creating a relaxed environment for you to browse around. Prices are presented in Euros, indicating a preference towards an EU-based customer base, but the countries within reach are scattered around the globe. We are also fond of the pricing structure in general. Their only weak point is speeds, but not much else. Shellfire VPN is a decent service.
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Why can’t I award ZERO-STARS?
I completely agree with the 1-Star poster.
Their VPN doesn’t allow the purchaser to access Amazon Prime or Netflix. I realize that that is an on-going problem with many VPN providers, but Shellfire doesn’t even care.
They answered most of my original e-mails on the subject. Now, nothing. I suspect they have my e-mails sent directly to their spam.
That being said, their Shellfire box has worked for me, most of the time. The problem is that right now, it works only with their VPN service which suXX.