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Residential VoIP Comparison

Residential VoIP Comparison

By Daniel C. Daniel C. Verified by Sander D. Sander D.Last updated: November 28, 2024 (0)
Table of contents

Compare the best residential VoIP service providers, and discover which is the home virtual phone system that you should go for. This comparison chart will help you compare the features of the top VoIP companies, and let you click through to the different reviews with user testimonials and ratings to help you make your pick.

Overview
Phone numbers
Platform
Pricing
Payment options
Customer service
Overview
Ooma Office
VoiPLy
Axvoice
Nextiva
RingCentral
Brand/logo
Visit brand site
Read review
Rating
Fax support
Analog phone support
Softphone
Conference calling
Queueing
International calls
Voicemail transcription
Caller ID/screening
Call forwarding
Call transfer
Call blocking
Call return
Call logs
Answering rules
Caller analytics
HD voice
n/a
Overview comparison for Ooma Office, VoiPLy, Axvoice, Nextiva, RingCentral

Residential VoIP service buying guide

1. Know what you want

When shopping for a VoIP package, first make a list of your requirements and priorities. Want an extra line for those teenage kids who are never off the phone? Need customer service support 24/7? A virtual number for when you’re away from home? How about a voicemail service that will send your messages to you via email? It’s also important to consider the hardware you’ll use to make calls. This can be a traditional phone with a VoIP (SIP) adapter, a VoIP phone, a computer, tablet or smartphone. Hardware can be used with any provider, and some companies will provide a phone or adapter as part of your package. Making calls through your computer may mean you won’t have to pay for any new hardware, but a VoIP phone can be used without turning on your PC and could be more convenient.

What about your budget? Many providers have a pay-as-you-go option with no subscription costs. Alternatively, a monthly or yearly charge gives you the security of never running out of credit. Consider where you will be calling most of the time – some companies will offer packages with cheap minutes to certain countries. To minimize disruption to your daily life, don’t forget you can easily move your existing number over to your new phone system.

2. First exploration

Now you know what you want, it’s time to find some potential matches. Explore providers’ websites and compare packages to find the ones that best match your requirements. It could be worth looking at both national companies and smaller local providers if there are any in your area. The editor reviews and the above comparison chart on our website will also help you in getting to know residential VoIP providers that could become your new telecommunication partner.

3. Dig a little deeper

Once you have a few interesting leads, it’s time to do some deeper background research. Read customer reviews and compare all aspects of the different packages using our comparison: setup fees and hardware costs, prices of extra lines or features, and the level of customer service provided. You could ask friends and colleagues for recommendations as well. If you have questions, call or email the provider – also an excellent way to test their customer service.

4. Give them a free try

Many VoIP providers offer free trials or money back guarantees, and this is an excellent way to try their services before committing. Such offers will give you a chance to test the connection – some providers are better than others when it comes to sound quality. It is also important to make sure you are happy with the customer service provided, even on a free trial.

5. Decision time

Now it’s time to make the final verdict on a VoIP provider. Consider carefully your requirements, reviews, experiences and cost before committing to one company. If signing a contract, make sure you understand the terms and how long it will last. If in doubt – ask. And finally, once you have made your choice, don’t forget to use a coupon code to avail a discount on your VoIP phone package.

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