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Paylocity Reviews
User reviews
Last updated:

Ratings

Overall
4/5
Features
4.5
Price
3.5
Support
3.5

Pros

Outstanding user experience
Flexibility and scalability
Excellent mobile app
Fully automated payroll

Cons

Steep learning curve
Clunky personalized reports

Paylocity began as a payroll solution in 1997 and has grown into a robust, all-in-one human resources platform.

The HR software is available as a web app and as mobile apps for iOS and Android, offering administrators and employees a unified control panel for work and business management.

It also comes with tools for payroll management, recruiting, time tracking, benefits administration, reporting, and asset management.

The provider’s pricing is quote-based, so you’ll have to schedule a free demo call to get a definitive price.

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Features

Paylocity is module-based, so you can choose which features to include in your package.

It functions as a total Human Capital Management (HCM) ecosystem, allowing companies to consolidate fragmented data into a single source of truth. As a comprehensive HCM suite, Paylocity bridges the gap between administrative tasks and strategic employee development. The most important modules are:

  • Human resources
  • Payroll
  • Workforce management
  • Talent management
  • Benefit management
  • Employee experience platform
  • Paylocity marketplace (for integrations)

All modules are accessible via the web app, which features a fully customizable dashboard. Regardless of what modules you’re working with, you can easily move widgets around so it’ll display only what you want whenever you enter the app.

Users can use the top and sidebar menus to access your available modules. Even though the interface is modern-looking and well-structured, people unfamiliar with this type of software will need some time to get used to it.

Access to the different features is role-based. While administrators get access to the full scope of features, managers and employees have restricted access.

Core HR

Core HR
Employee database
Organizational chart
HR workflow automation
Shift scheduling
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Paylocity's core HR features are the platform’s nervous system, clearly designed to transform administrative management into an easy, paperless task.

This is a major reason Paylocity is often categorized as Human Capital Management software rather than a standalone payroll tool.

Since everything is centralized and connected through forms and workflows, you experience less friction when handling routine tasks.

For example, as an administrator, you can fully edit each worker’s profile information. That includes updating employment type, job title, region, division, and department.

In essence, the platform’s core HR features are the company’s central database, which every other module connects to. You can easily manage 1099 contracts, I-9 work authorizations, compliance, shift scheduling, and much more.

Ultimately, Paylocity allows you to manage HR proactively rather than reactively.

Payroll

Payroll
Attendance tracking
Time tracking
PTO tracking
International payroll
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Paylocity's payroll features are as extensive and flexible as its Core HR capabilities. For example, its robust payroll processing engine handles complex tax calculations and direct deposits with minimal manual intervention.

For starters, you can run payroll on-cycle, off-cycle, and on-demand. Plus, the platform supports retroactive adjustments and payments to fix any discrepancies in previous periods.

The payroll module also features a comprehensive time and labor management system that allows employees to clock in via the web or mobile apps. It’s also possible to adjust the time entries manually, which requires managerial approval.

Efficiency is the main draw here as the payroll processing workflows are designed to minimize manual data entry while maintaining 100% tax compliance.

Paylocity offers an automated PTO management system that calculates accruals based on the company’s predefined rules, providing real-time visibility into vacation and absence days to help avoid common payroll cycle mistakes.

One major benefit for administrators is the tax filing automation, ensuring compliance across various jurisdictions without the risk of manual errors.

Another highlight is how the software allows you to manage benefits and perks administration. Paylocity supports various benefits packages, including medical, dental, vision, adoption assistance, 401(k) s, and learning courses. Compared to the competition, Paylocity clearly surpasses standard offerings.

Paylocity's expense management is also a strong feature that eliminates manual report filling. It lets employees submit reimbursements by simply snapping a photo of their receipt.

The system then processes the receipt with AI and optical character recognition (OCR) to automatically capture the data, integrating the amount into the next payment cycle.

Performance management

Performance management
360 feedback
Goal tracking
Skill assessments
Employee training
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Paylocity offers continuous 360-degree performance evaluations that involve administrators, managers, and employees.

You can easily assign personal or team objectives and key results (OKRs) using custom templates, which are automatically inserted in the selected person’s profile. This way, you can ensure that individual employee progress is fully aligned with the company’s strategic goals.

Moreover, Paylocity includes a Learning Management System (LMS) that supports the creation of custom content via the Sharable Content Object Reference Model (SCORM), quizzes, and completion badges.

Additionally, it offers a library of course templates that includes HIPAA and OSHA training programs.

Overall, Paylocity centralizes employee training while ensuring compliance, promoting a culture of continuous learning.

Employee engagement

Employee engagement
eNPS
Surveys
Self-service portal
Employee community

Employee engagement is a significant highlight of the platform.

The system offers various templates for anonymously collecting overall workforce sentiment, including Employee Net Promoter Score (eNPR).

There’s an advanced built-in social network called Community, which works as a social hub where the workforce can share announcements, create and join groups, celebrate birthdays and awards, and message team members privately.

This is a huge advantage for businesses running hybrid and remote workforces.

Lastly, all employees have a self-service portal available via the web app or mobile apps, designed to meet modern employee expectations.

Reporting

Reports are an essential part of a business, and with Paylocity, you get an in-depth reporting tool that lets you generate all types of reports.

In addition to including an extensive library of customizable report templates, the platform also lets you create your own.

Unfortunately, personalizing reports isn’t as intuitive as we wished. On the other hand, we loved that it’s possible to automatically email reports to managers.

An extra point of interest about Paylocity's reports is the Modern Workforce Index (MWI) dashboard. It’s an AI-powered analytics tool that measures organizational health and employee engagement by comparing them with other companies.

Mobile and browser extensions

Paylocity's mobile apps for iOS and Android are one of its greatest assets.

It’s one of the most complete HR apps in the industry, with numerous features, including time tracking with geofencing, task and shift management, and receipt data collection – not to mention access to the community hub with the same level of responsiveness as on a computer.

Platform support

Web app
Mobile optimized
macOS
Linux
Android
Windows
iOS

Integrations

Paylocity's integrations are accessible via its marketplace module.

It allows you to integrate endless solutions via pre-configured connectors, enabling you to use Paylocity even if your company has active subscriptions to other services.

It integrates software for accounting and ERP, compliance, benefits, consulting, finance, recruiting, and more. Some examples include QuickBooks, Zoho, Patient, JazzHR, and Azure.

Paylocity integrations

There’s also an API available if you want more control over how to connect Paylocity to your organizational framework.

Pricing

Pricing
Free trial
Money-back guarantee
Free version

Paylocity's pricing is quote-based, so you’ll have to schedule a demo call with an agent to get a custom plan tailored to your needs.

The company offers a per-employee-per-month subscription model with pricing that varies by business size and selected modules.

Payments are all made via wire transfer.

Accepted payment methods

Visa
Mastercard
American Express
Discover
PayPal
Wire Transfer
Check
Crypto

Customer service

Customer support
24/7
Live chat
Email
Phone
Show all

Paylocity sports a comprehensive learning center with a blog, guides, FAQs, podcasts, and webinars.

Customers can contact the company by email or phone. Non-customers are only able to reach out via phone, which, in our opinion, is a bit limited.

Still, our experience with customer support was pretty smooth.

Bottom line

There’s no doubt that Paylocity's battle-tested industry experience (over 25 years) pays off.

The platform includes everything a business needs to manage HR, payroll, recruiting, benefits administration, and much more without toggling between different software.

Even though its module-based approach makes it easy to scale from a small company to an enterprise, it can become expensive to maintain.

Administrators should be aware that there’s a steep learning curve to get used to the platform, but once you’re familiar with it, you’ll hardly change it for any other solution.

Remember to schedule a call with the company to get your tailored pricing.

Paylocity FAQ

When was Paylocity founded?

Paylocity was founded in 1997.

How does Paylocity handle tax filings?

Paylocity automates federal, state, and local tax filings within its payroll processing module. The system automatically calculates withholdings in accordance with the latest tax laws, reducing the administrative burden on your finance team. This tax filing automation is built into its payroll processing workflow to help limit compliance risks.

When does Paylocity show paystubs?

Paylocity shows paystubs before the scheduled payday or on the official payday.

When does Paylocity direct deposit hit?

Paylocity's direct deposits usually hit in the morning of the scheduled payday.

Can Paylocity track where you clock in from?

Yes, Paylocity can track where employees clock in from.

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