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Medical Care Alert Reviews

Medical Care Alert Reviews

By Tamás Ő.Tamás Ő. Verified by Sander D.Sander D. Last updated: July 11, 2024User Reviews (0)
Overall
3.5/5
(3.5)
Features
(4)
Price
(3.5)
Customer Service
Pros
  • Fall detection available
  • Hardware licenced from Bosch
  • Free 30-day trials
  • Flexible pricing
Cons
  • No medication dispenser
  • No fire and Co detectors
Table of contents

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Recent studies indicate that nowadays people treasure their retirement years more than ever. But independence must not come at the expense of safety, and this is how Medical Care Alert can help. No matter whether your aging relative is an indoor or outdoor person; Medical Care Alert offers a dependable service that offers them a safety net. Elders can choose from three different base unit versions, produced by Bosch, an experienced German hardware manufacturer. The base units are capable of communicating with the help button up to 1,000 feet of distance, and the battery can last three years. Medical Care Alert’s systems boast a wide range of features that enhance the protection, such as fall detection, free spouse monitoring, GPS tracking, and a wireless unit. The efficiency of the monitoring center is tested and certified by the UL. Different subscription durations are offered, with prices as low as $27.45 per month on an annual plan, and you are also offered a 30-day free trial. You can find out more about Medical Care Alert’s subscriptions and offers by calling the toll-free number 888-805-9580.

Free 30-day trial with Medical Care Alert
Try out the service and if you're not satisfied with your system, simply return it within the trial period for a full refund.
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Monitoring services

Monitoring services
24/7/365 monitoring
Medical monitoring
2-way communication
Fall detection
Fire detection
CO detection
Activity monitoring
Medication monitoring
Multilingual assistance

There are people who dismiss the idea of a medical alert service because they think a cell phone works just as well. In reality, nothing can compete with a monitoring center where certified agents handle the situation in a professional manner. Medical Care Alert established its contact center in the US without outsourcing it to foreign countries. When pushing the emergency button, a high-speed connection is established with a trained operator. All safety agents had to undergo extensive training and testing to ensure they are capable of thorough medical monitoring and show care towards elders.

They have access to the user’s medical history and other information you previously provided, so action can be undertaken if the situation calls for it. They reply in a polite and caring way, and notify doctors and relatives on the emergency contact list. If the carrier is unable to answer for some reason, safety agents still get help underway. In case your relative feels unsecure, the safety agents stay in line, providing comfort and reassurance until emergency personnel arrives. Medical Care Alert has a 40,000 square foot headquarter on both coasts, ready to answer distress signals 24/7. It houses the latest equipment and technology available by its hardware manufacturing partner Bosch, proven by the certification of Underwriter Laboratories and the New York Fire Department.

Fall Detection

Falling over can pose a great threat to elders, as they may fall unconscious or lay defenseless on the floor without any means to reach help. That’s why it makes a good addition to existing medical alert systems, as it senses the sudden height or movement of the carrier. The pendant is programmed to spontaneously send a help signal if such instance occurs to an elderly, thus guarding them even if they are unable to move. Fall detection is available for both the Home & Away and regular Home units. Being waterproof is also a practical characteristic of the fall detection pendant, as seniors are most likely to fall while showering or by slipping in the bathroom.

Monitoring equipment

Monitoring equipment
Central units
Wireless/cellular systems
Wrist pendants
Necklaces
Microphone buttons
Waterproof buttons
Lockbox
Automatic testing
Battery lifetime
4 years
Station backup battery
32 hours
Voice extenders

Medical Care Alert has partnered with Bosch to use its licensed hospital-grade products. This hardware company accumulated decisive experience on the field of eldercare equipment. They export their CarePhone 10, which was designed to incorporate efficiency and convenient use to support less tech-savvy elders too. Medical Care Alert offers three kinds of base units. All three have different features to fit any life situation of the senior user. The basic Home version is a good choice for those who mostly stay at home, and seek a reliable and affordable service. The monitoring unit has an extended 1,000 foot range, so it can reach the seniors literally everywhere in their home. The microphone and speaker are very responsive, ensuring a clear communication with the operator, even if the user is not near the device. It is also worth mentioning that the help button has a 3-year battery life and never needs charging.

The Home & Yard version, as its name shows, is recommended for aging citizens who like to potter around the house or visit the neighbors. It comes with a special voice pendant that has 600 foot range, the help button is waterproof, and the battery lasts for 4 years. The pendant can be worn around the neck, wrist or belt. It also functions as a substitute for the phone, as it allows answering incoming calls, relieving the carrier from the need to rush inside the house. The Home & Away version is an ideal choice if an elder lives an active lifestyle or travels a lot. This service allows the medical alert user to live a worry-free life, since the all-in-one pendant incorporates the base unit. It’s wireless and includes GPS tracking with fall detection. It’s the perfect guardian: small, discreet and it comes with a free charger. Thanks to the nationwide coverage you can put your worries aside no matter where you go.

Setup

Ordering and setting up your preferred care alert system isn’t complicated, and takes only a few minutes. The purchase can be done online or over the phone with the assistance of an operator who can also help you choosing the best system for you. To set it up, all you have to do is simply plug the system into an electrical outlet and a telephone jack, and then press the button once, verifying the connection with monitoring center. The activation process also involves the creation of a personal profile by providing all the necessary information, including your medical history and the contact information of the people who need to be notified in case of an emergency.

Pricing

Pricing
Activation fee
$0
Lifetime price guarantee
Free spouse monitoring
Free shipping
Free repairs & replacements

With Medical Care Alert you don’t need to buy the equipment itself, as the monthly fee covers renting the equipment. As a result of this, the company doesn’t charge any activation or setup fee either. Another positive benefit of Medical Care Alert’s pricing strategy is that they don’t work with long-term contacts: you can cancel anytime, but only expect any pre-paid months to be refunded after the equipment is sent back in an undamaged state. The pricing strategy is based on quarterly, semi-annual and annual billings. The quarterly is the most flexible, while the annual option is the most affordable since it costs less per month, and it includes free shipping plus a free month. The semi-annual billing option also includes the free shipping. The best available price per month for the Home version is $27.45. The Home & Yard package starts from a monthly $32.04 and the Home & Away system costs $36.62 for a month.

Home
$27.45/mo
Billed annually
2 buttons included
1,000 ft range, extended
Landline required
2-way speakerphone
No activation fee
Free spouse monitoring
Home & Yard
$32.04/mo
Billed annually
1 button included
600 ft range
Landline required
Answer phone calls with the pendant
No activation fee
Free spouse monitoring
Home & Away
$36.62/mo
Billed annually
1 button included
Unlimited range
No landline required, mobile
GPS tracking & free charging station
No activation fee
Free spouse monitoring
Free protective travel bag

If you’re interested in one of these offers, but want to be sure it lives up to your expectations before you commit, then you may want to call the company on the toll-free number 888-805-9580 to find out more information about Medical Care Alert’s 30-day risk-free trial. When ordering a system with Medical Alert Systems you can pay for your purchase using Visa, American Express, Master Card and Discover.

Payment options
Visa
Mastercard
American Express
Discover
PayPal
Wire transfer
Check
Cryptocurrency

Customer service

Customer support
24/7
Live chat
Email
Phone
Community
FAQs
Video tutorials
Remote desktop
Blog
Facebook
Instagram
X
YouTube

Medical Care Alert takes pride in its customer service and wish to ensure their satisfaction. That’s why their customer service received numerous awards and an “A” rating from the Better Business Bureau. If you have questions, you can contact them in numerous ways for more information, and you can easily request a brochure for more details. This can be done on the site itself or by calling them on the toll-free number 888-805-9580. You can also reach the company on popular social media sites like Google+ or Twitter, where they regularly post interesting articles about healthcare. For a detailed demonstration of their products, visit their YouTube page where you can see for yourself how these units are used.

Bottom line

Medical Care Alert provides its subscribers a dependable monitoring service with well-trained and caring operators. The three base unit versions developed by the reliable manufacturer Bosch have proven to perform well in both in- and outdoor environments. Additional emergency buttons can be had, along with all of the add-ons you could possibly need including DSL filters to make sure you can connect your system. The neatly presented pricing structure provides ample flexibility and customization options, so everyone can find a preferable option. If you search for a dependable safety net, then Medical Alert Care is a perfect solution.

Medical Care Alert logo
30-Day Free Trial
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