It’s reassuring to know there are so many companies out there protecting people from the perils of identity theft. It can be difficult to pick just one though – these companies often have similar features, and even similar names. That’s the certainly the case here with Identity Guard and IdentityForce. However, they both have their key differences. Identity Guard utilizes the power of IBM Watson to become a leader in the field. Its rival IdentityForce has an impressive pedigree too, with a cabinet full of awards and honors for its service over the years. Both will help keep you protected from identity theft with thorough monitoring and they’ll get you back on your feet if you’re a victim. So how do you choose just one?
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Identity Guard
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IdentityForce
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Visit brand site
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Easy setup
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Credit card required
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U.S./Canadian citizenship required
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Case manager
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$1 million
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Virginia-based Identity Guard has been in the identity theft protection business for over 20 years. Identity Guard initially made its name by its association with IBM Watson. This means Identity Guard uses IBM-powered artificial intelligence, which provides real-time security checks and creates individual risk profiles. Identity Guard monitors all the tell-tale signs of identity theft by providing you with monthly credit scores from the three major bureaus. You’ll get alerts about bank account takeovers, high-risk transactions, and leaked information by email or through the Identity Guard mobile app. Like most services, Identity Guard offers a $1 million insurance policy, and in the event of identity theft will assign you a dedicated case manager to help you through the recovery process.
Identity Guard has U.S.-based customer support over the phone, available from Monday to Saturday. Alternatively, email requests have a guaranteed response within 24-48 hours. Prices for Identity Guard start off very low, but to get the full range of features it’s recommended to upgrade. Users have the chance to test out the service with a 30-day free trial, although you need to request one from customer service first.
Facing up against Identity Guard is IdentityForce, based out of Massachusetts. Since 2005 IdentityForce has racked up many accolades for its services. IdentityForce offers a much wider range of scans than rival Identity Guard, including giving you real-time alerts when any business requests a copy of your credit report. IdentityForce also lets you set up customized alerts for when any bank or credit card activity goes over a certain amount chosen by you. You’re also given specialist child protection, which checks if a criminal has attempt to hijack your child’s identity. IdentityForce has an extra PC protection tool, designed to protect you from phishing, keylogging, and malware. Like Identity Guard, IdentityForce offers $1 million insurance in case of identity theft. Just in case anything happens, an expert is ready to help you 24/7 to fill out paperwork and recover accounts – a huge time-saver.
Like its recovery service, IdentityForce’s customer service is available to help at all hours and can be contacted by phone or email. The IdentityForce website is a fantastic resource to learn more about identity theft and how the service helps fight against it. IdentityForce’s prices are about average for the market, but the service provided is more than worth the investment. Though if you want to test the service out first, you can take advantage of a free 14-day trial.
Obviously, no service can guarantee 100% that you’ll be protected from identity theft, but identity theft protection companies do greatly increase your chances of staying safe. Here we have two great examples of what identity theft protection does. Identity Guard’s IBM-powered artificial intelligence monitoring makes it one of the most powerful options. It’s the cheapest of the two as well, although you’ll need to upgrade for the full range of monitoring. Unlike Identity Guard, IdentityForce has 24/7 support which is vital as identity theft can happen at any time. Identity Guard features much of the same scanning and reporting as IdentityForce, but also comes with an extra safety app to prevent more direct attacks to your computer. It’s incredibly difficult to choose between Identity Guard and IdentityForce, but no matter which one you go for you’ll be given high-quality identity theft protection.
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