ESET Cybersecurity Awareness Training Reviews

ESET Cybersecurity Awareness Training offers various courses, but the first one you should focus on is the program’s namesake. It’s a 90-minute gamified course, where employees choose their character and assume the role of a virtual IT technician that helps team members with cybersecurity questions.

Each section of the course starts with a real event, such as someone getting a fake call from the IT department, and then proceeds to explain more about the cyberthreat and how to stay safe. The learning material is in video format, making the process more enjoyable. What comes next is the thing we love the most about ESET Cybersecurity Awareness Training. Instead of having users answer simple quizzes, the platform makes them play engaging minigames, which range from being a fish that decides which messages are phishing, to role-playing as a detective looking for cyberthreats in a house. All content is mobile friendly, so employees can learn on the go.

Every time the user finishes a minigame, the character receives a badge and reputation points. While this doesn’t count towards completing the course, it’s enough temptation to make employees retake classes to get a higher score, which ensures that they get a clear understanding of cybersecurity.

The 90-minute course goes over all types of cyberthreats, such as phishing, malware, using public Wi-Fi, spam, social engineering, and password hygiene. Additionally, the platform comes with extra programs that the admin can add to the syllabus, and it’s possible to create your own content. Last but not least, employees who finish the main course and pass the final test get a certificate and a LinkedIn badge.

The best way to make sure everyone is paying attention is with tests. So, the ESET training center features an easy-to-use phishing simulator. Although you can design your own phishing emails, it’s more efficient to take advantage of the templates available. There are more than 150 ready-to-go phishing emails, which cover the types of messages most used by cybercriminals.

Besides emails, ESET also offers templates for landing and training pages. This allows you to create complex phishing attempts and make them look like the real thing. Broadcasting phishing campaigns is simple. The platform enables you to send emails to either specific targets or groups of people. The latter is perfect to see how a particular department is performing regarding phishing protection. For example, you can send an email trying to pass as the provider of a software only used by the marketing team.

The ESET Cybersecurity Awareness Training platform features a user-friendly admin dashboard to set up the course structure, create target groups, and set up phishing campaigns. What you need to know is that everything is designed to take the least time possible to configure.

For example, when you log in for the first time, ESET already has a preset course structure in place. So, you can just import employees’ emails using a CSV file, create groups, and send the course to everyone’s inbox. Even the deadline is automatically set up. Of course, you can tweak all of these elements. Plus, the platform lets you allocate employees to their managers, who will get notifications about their team’s progress.

Speaking of progress, the training center also comes with built-in reporting. Each user has their own dashboard, which displays information about the courses they’re enrolled in, as well as how they’ve dealt with the phishing test emails you’ve sent them. It’s also possible to check this data on a group level, offering you a quick overview of departments that may be putting off their training.

ESET offers a shorter version of its training course for free. This is perfect for smaller teams, as the Premium account is only available from ten users onwards. The 60-minute course covers all topics, but isn’t gamified and doesn’t come with the admin dashboard. The phishing simulator is also locked behind a paywall, as well as other course programs found in the training center.

Prices for the Premium version decrease as you add more users. The yearly cost for 10 users is $250, meaning you only pay $25 for each user. Meanwhile, training 100 employees only costs $16.25 per team member per year – a 35% discount. Companies with more than 100 team members can contact the sales team for a customized subscription.

Education, military, and medical professionals can get an extra discount of 25% by verifying their identity with ID.me. Unfortunately, the payment options are a bit limited. As of now, it’s only possible to pay for the ESET Cybersecurity Awareness Training Program with a credit card.

Additionally, you can reach out via email and social media, as ESET is active on Facebook, Twitter, and Instagram. Finally, we recommend going to ESET’s help center to find a thorough guide on using the ESET Cybersecurity Awareness Training platform. All entries have images with step-by-step notes, making it really easy to follow.