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Dating.com Reviews

Dating.com Reviews

By Inês S.Inês S. Verified by Saskia H.Saskia H. Last updated: January 24, 2025User Reviews (17)
Overall
3.5/5
(3.5)
Features
(3)
Price
(3)
Customer Service
Dating.com logo
Pros
  • International dating pool
  • Strict no-harassment policy
  • Various communication channels
  • Easy onboarding
  • Intuitive mobile app
Cons
  • Credit-based
  • Poor customer support
  • Lack of verification features
Table of contents

Prepare to be swept off your feet by Dating.com, a remarkable online dating platform. Launched in the 90s, the service has since accumulated a vast user base of millions of registered members, where anyone over the age of 18 can connect with people of different nationalities and cultures.

With an advanced matching algorithm, Dating.com considers aspects such as interests, preferences, and relationship goals to people efficiently find a match. Also, for those who prefer the convenience of a mobile app, Dating.com is available on iOS and Android.

Although you can register on Dating.com for free, taking full advantage of the platform requires a paid subscription. The cheapest membership includes 160 credits, which you can spend on all activities within the website – from sending messages to viewing photos or videos – and it’s possible to get the first month for only $19.99.

Overall, industry veteran Dating.com stands out with its innovative features, which increase the chances of finding the ideal match, whether you’re after a serious relationship or just casual dating.

60% off first month of Dating.com
Subscribe to Dating.com and pay less than half the price of a regular membership for your first 30 days.

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Features

Features
# members
10M+
United States
Canada
United Kingdom
Show all

Available in over 40 countries, Dating.com lets users connect with anyone anywhere. The pool can be too deep, though. So, it’s nice that the platform allows you to narrow down your search by age, language, or interests. Even though it isn’t as advanced as other dating apps in representing the different gender expressions outside the binary, the platform welcomes all sexual orientations. Plus, it follows a strict no-harassment policy that bans users who engage in any kind of bigotry or express any desire to harm others.

Dating.com’s mobile app is more modern and user-friendly than its slightly dated website. While it isn’t hard to navigate and understand the different sections on the browser version, the number of people, broadcasts, chat requests, and notifications filling up its main page can be overwhelming.

Getting started

At the onset of every Dating.com experience, there’s a quick inquiry about relationship goals, emphasizing the website’s inclusive approach to all types of connections – from monogamous to casual or friendship.

Before signing up with an email address, users need to enter their name, gender, birthday, hometown, and the gender they’re seeking, which can be edited afterwards.

To finish registering, users must upload at least one picture and verify their email addresses. Later in the game, the website may ask them to submit a selfie to ensure it matches their profile photos. This double-checking is quite important to keep catfishing away from the website.

Matching system

Upon activating their account, users gain immediate access to Dating.com’s extensive pool of daters. This standout feature allows subscribers to engage with a diverse range of individuals without relying on mutual right swipes or waiting for others to initiate contact, making it feel more like a social network.

The platform offers two search options:

  • Basic: where users can specify an age range, preferred genders, and location
  • Advanced: includes filters for body type, hobbies, vices (such as smoking), education, and more.

Additionally, its ‘Dating Network’ connects users to other dating communities, catering to diverse demographics like Asian people, Caribbean singles, or daters over 40.

While it doesn’t offer the ‘it’s a match’ excitement of other apps, Dating.com allows users to interact with anyone who catches their interest and revisit previously encountered profiles. Subscribers can easily access their chat or email conversations, as well as scroll or search through their contact list to find specific individuals.

With ‘Let’s Mingle’, users can personalize a message and send it out to multiple profiles deemed matches. However, this way of starting a conversation isn’t ideal, as it potentially gives people the impression that you’re casting an overly wide net or even that you’re actually a bot. During testing, our account was constantly being flooded with what seemed to be automated messages, which was unsettling.

Communication

Dating.com provides a wide variety of communication channels like chat, video calls, email, Let’s Mingle, and more. All interactions are saved in ‘Contacts’, where it’s possible to reach out to potential matches, exchange private photos, videos, stickers, or GIFs, and even send physical presents.

A unique feature on Dating.com is its streaming option, where free and paying users can live stream themselves in chat rooms and answer questions from other daters – a bit like having a dating profile in real time. Anyone can go live and have fun with Dating.com’s dare game, where users can do a challenge (like rapping or showing their room) in exchange for diamond tokens, which are then converted into app credit.

Verification methods

Besides email confirmation and a request for a recent selfie down the line, Dating.com doesn’t have a lot of verification methods. This raises the worry that scammers can easily infiltrate and target vulnerable users within the platform. Fortunately, if anyone acts inappropriately, you can easily block their profile and never interact with them again.

Dating.com adheres to global dating regulations and safeguards members’ personal contact details as outlined in its Privacy Policy. Additionally, the platform strictly prohibits minors from using it and employs both AI and manual moderators to detect and address any harmful or illegal activities.

Mobile

Platform support
Web app
Mobile optimized
macOS
Linux
Show all

Dating.com’s mobile app is even more entertaining than its browser version, with its interface displaying all potential matches in an organized frame. Moreover, since you’re not constantly distracted by notifications, you’re able to pay much closer attention to profiles and conversations.

The app provides different chat sections for contact requests and actual contacts. However, unlike the desktop version, it displays them in separate tabs instead of next to each other, which is way less overwhelming.

Pricing

Without a doubt, Dating.com‘s pricing is its Achilles heel. Registering and having a passive role on the platform may be free, but subscriptions can become quite expensive. Since Dating.com’s pricing structure is credit-based and almost all interactions cost credits, the bill can easily rack up. It would also be better if the company was more upfront with their prices instead of showing them after signing up or burying them in the help center.

Free
$0
Free forever
View user profiles
Read invites
160 Credits/mo
$50/mo
Billed monthly
View user profiles
Contact profiles
Online chat
Video chat
Email
Let's Mingle
600 Credits/mo
$150/mo
Billed monthly
View user profiles
Contact profiles
Online chat
Video chat
Email
Let's Mingle
1,500 Credits/mo
$300/mo
Billed monthly
View user profiles
Contact profiles
Online chat
Video chat
Email
Let's Mingle

There are three monthly credit allowances you can get – 160, 600, or 1,500 credits. The more credits you get in one go, the lower the unit price. For example, getting a monthly allowance of 160 credits translates into paying $0,31 per credit, whereas 1,500 credits translate into $0,20 per credit – a discount of 36%. Moreover, new users enjoy a discount on the first month of 60%.

From reading emails to adding emojis to your messages, everything has a price on Dating.com. We highly recommend checking Dating.com’s help center to know how much each interaction costs to prevent any surprises. For example, a two-way video chat costs six credits per minute. This means that if you end up liking the person and having a 15-minute chat, you’ll spend 90 credits ($18 if you get the 1,500-credit monthly allowance).

Fortunately, Dating.com provides credit refunds for users who experience poor quality service (like interrupted video streams due to a website malfunction) or fall victim to online scammers. Also, monetary refunds can be issued in case of erroneous purchases or fraudulent credit card use. However, Dating.com doesn’t have a refund policy for membership cancellations, although users can terminate a contract for the following month.

Payment options
Visa
Mastercard
American Express
Discover
Show all

Customer Service

Customer support
24/7
Live chat
Email
Phone
Show all

Dating.com also falls short next to its competitors when it comes to customer support. First, before you sign up, there’s nothing on the website to help you learn about the service. Then, after registering, the only guidance available is a help center with a few FAQs. However, its ‘Getting Started’ section proved to be very useful when we were first navigating the website, and most articles are thorough and easy to comprehend.

Still, the service could do better at providing its customers with personal support. Although you can contact Dating.com by WhatsApp and email, the support team is unresponsive. While it frequently posts on Instagram and Facebook, Dating.com is less active on Twitter.

Bottom line

The world is your oyster with Dating.com, which can be seen as more of a global community and social network than dating service. Since 1993, it has garnered a wide user base worldwide and takes pride in being a truly cross-cultural solution for those who want to widen their dating horizons.

Although it welcomes all sexual orientations and enforces a strict no-harassment policy, Dating.com still has a long way to go when it comes to embracing all gender identities. Plus, its bulk messaging tool can make conversations feel impersonal, especially since the platform doesn’t have many verification tools to ensure users aren’t actually bots or catfishers.

However, narrowing down your dating pool with preferences and looking through matches without having to swipe right or left is refreshing. Furthermore, the mobile app was a treat to navigate, and we can only hope that the browser version soon follows its example.

Overall, Dating.com caters to individuals seeking a dating experience that’s not limited by geography. Although it may have some drawbacks, like higher costs and poor customer service, Dating.com offers a platform for adventurous daters to explore international connections.

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User reviews

  1. I’ve tried a few dating sites over the years, but after hearing about Datingcom, I decided to give it a shot. At first, it seemed like just another site, but as I started browsing, I connected with someone who caught my interest. We exchanged messages, then calls, and before I knew it, we were talking every day.

    The connection was undeniable, and before long, I was planning a trip across the globe to meet her in person. We both felt that strong bond, and it was incredible to finally meet face-to-face after months of chatting.

    The exxperience complately changed my life. What started as a simple online match turned into an unforgettable adventure, and now, I’m glad I took the leap. If you’re considering this website., don’t hesitateit could turn into something amazing, just like it did for me!!!

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  2. When I first joined Dating.com, I was a bit confused about the whole credit system. As a 54-year-old who’s new to online dating, I didn’t understand why I needed to buy credits to communicate with others. The idea of paying extra just to send messages seemed strange and off-putting at first.

    However, after spending some time on the site, I discovered that the premium membership is actually unlimited for a month if you are chatting with regular members. This was a game-changer for me! I didn’t have to worry about paying extra for every conversation, and I could freely connect with others without constantly keeping track of credits.he overall experience turned out to be better than I expected. The platform is easy to navigate, and I’ve met some genuinely interesting people. While the credit system initially felt like a hurdle, understanding how the membership worked made it much more enjoyable. I’d recommend this site to anyone whos willing to invest a bit of time to figure it out yespecially if you’re looking for meaningful connections

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    1. Hello Divina, thank you for leaving a comment! We’re glad to hear that you’ve had success with Dating.com and you would recommend the dating site to others.

  3. Lags but great features+Customer service 🙂
    I’ve been using Dating.com for a while, and while I love the concept, I’ve run into some frustrating lag issues. Sometimes the app just freezes or takes forever to load, which can be super annoying when you’re trying to connect with someone.

    But here’s my go-to fix: uninstalling and reinstalling the app! Seriously, it works like a charm. I’ve tried clearing caches and checking for updates, but nothing has been as effective as starting fresh. After reinstalling, everything runs so much smoother. Anyway, It was a help shared by custoemr service before, always works for me.
    Also, I can see future here, met a lot of people and for that I know what I am paying for is worth it.

    Has anyone else experienced this lag issue? If so, did uninstalling help you too?

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    1. Hi Mijares! Thanks for leaving your feedback about Dating.com. We appreciate you sharing your tip for when the app lags. We’re glad to hear that the company’s customer support was helpful – how did you get in touch with them? Have a great day 🙂

  4. Leonardo Andriade (My name on site is Leo)

    International dating pool – Yes, Indeed! Multiple options from across the globe
    Strict no-harassment policy – Very much a pro!
    Various communication channels — Very good features plus Video chat is so engaging
    Easy onboarding – Easy and safe registeration
    Customer support – Very reliable and professional
    Verification features – I feel so safe here, they have verification just like other social media plus anti-scam policies

    Cons
    Credit-based – A bit expensive but grateful for tips
    Points run out so fast… That’s the only thing I can’t really afford

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  5. Datingcom be da top app fo’ men lookin’ fo’ love. The number one feature is dat women message you first! Ain’t no mo’ wasted time! If ya match wit’ someone dey gon’ show dey interest by hittin’ you up. I done used Dating and Tinder but dating com got less time wasters and mo’ women lookin’ fo’ real dates, not jus’ collectin’ matches like dey collectin’ tradin’ cards. I also tried da paid version of dating com, and I reckon it got value. You can see who liked yo’ profile and match wit’ ’em right away if you feel ’em too, instead of wastin’ time swipin’.

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  6. BrianKelly

    I’ve been using this app, and it’s been working really well for me! It gets me excited to connect with potential partners. The detailed filter options are super helpful, and I also feel really secure. I had a great experience talking to customer support, and they gave me more insight into how safe the platform issimilar to their other sites.

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  7. After hearing some positive reviews from friends, I decided to give Dating.com a try with a premium subscription. I was overwhelmed with 20+ matches daily, but unfortunately, only a few led to actual friend or romantic dates.The process of sorting through all the likes became quite time-consuming, as it seemed that 90% of the men didn’t take the time to read my profile. But I guess that’s just really how it goes, i will still try and contact support again to simplify it because I found someone interesting only in this site after looking for the simplest site to get acquainted with new people and be friends, still big thanks.

    However, someitmes I think I personally prefer meeting people face-to-face through speed dating events, as it allows for a more natural and organic connection.

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  8. Anonymous

    All men member are models..a big scam for me..

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    1. Indeed they almost look like models, Never thought I still have the spice. I guess I’m lucky that one of those men I thought as model turned out to be real… Super real that I’d like to share how I met my partner through this site. Anyway, we all have to date cautiously, as they say Love is patient. All best!

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    2. Thank you for leaving a comment! Have you tried reaching out to the company’s customer support about this issue?

  9. So, I have to share my experience with figuring out credit—it was a total rollercoaster at first! When I started dating, I realized I had no clue about the credit model. Honestly, it was super overwhelming and chaotic.

    Every time the topic of finances came up, I felt like I was just nodding along, completely lost. But instead of letting that stress me out, I decided to tackle it head-on. I started calling customer service reps, and they were surprisingly helpful! Each chat made things a little clearer, and I slowly started to understand how credit scores and loans worked.

    After a while, what was once a confusing mess turned into something I could actually wrap my head around. Now, I feel way more confident talking about finances on dates—huge win!

    If you’re in the same boat, don’t be afraid to ask questions. It might be messy at first, but you can totally figure it out! Cheers to turning chaos into confidence!

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  10. What an experience, first time i register in in dating app and glad to see alot of members from across the globe, it’s fun after some attempts in other sites. Dating.com is pretty simple to use, my favorite it let’s mingle. I also like to add that after all these months I had issues logging in because I usually forget my password which is funny, but the customer support specially chat people always helps. Cheeerss!!!

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    1. Agree borther, trying my luck too. Hopefully it works well for me too

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    2. Hello Mikel, thank you for your positive feedback about Dating.com. We’re happy you’ve had a great experience!

  11. “I found my Prince Charming on Dating.com, and we’re absolutely smitten with each other! A huge shoutout to Dating.com for bringing us together.

    But let’s be real – the road to love wasn’t always smooth sailing. I had my fair share of awkward conversations, creepy dudes, and dates that went nowhere. It was like searching for a needle in a haystack.

    However, just like landing your dream job, the secret is to stay determined and keep trying. So, to all my fellow Dating.com users, remember: love conquers all, and your perfect match might be just one message away!”

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