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WP Engine Reviews

WP Engine Reviews

By Micaela A.Micaela A. — Verified by Mary P.Mary P. — Last updated: January 28, 2025 — User reviews (0)
Overall
4.5/5
(4.5)
Features
(4)
Price
(4.5)
Customer Service
Pros
  • SSL certificate
  • Automated daily backups
  • Malware scans
  • Responsive customer support
  • Premium plugins
Cons
  • No webmail
  • Lack of domain registrar
Table of contents

WP Engine is a cloud-based platform offering a range of flexible plans tailored to meet the needs of all WordPress websites. With a commitment to uptime and accessible customer service, WP Engine provides peace of mind for webmasters looking to elevate their online presence.

Prices start at $20 per month and customers who opt for yearly plans are rewarded with four free months. There’s no need to worry about jumping into this long-term commitment, though, as you’re covered by a generous 60-day money-back guarantee in case you change your mind.

4 months for free with WP Engine
Subscribe to WP Engine's annual plans and enjoy savings of up to four months for free by the end of the year.
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Features

WP Engine offers a wide array of features that meet the diverse needs of its users. Firstly, it has a managed shared hosting environment, which means that multiple websites share the same server resources efficiently. Any concerns about this type of hosting, even for larger companies, are squashed by the 99.99% SLA uptime.

In terms of data security, WP Engine offers both automatic and on-demand backups, giving users peace of mind knowing that their website data is always backed up and easily recoverable.

For anyone looking to enhance the design of their websites, WP Engine includes ten premium themes with its hosting plans. These themes are professionally designed and offer a range of customization options to suit various website needs.

WP Engine also simplifies the website creation process with pre-designed Genesis Blocks, allowing users to build and customize their websites easily. This feature is particularly useful for people who may not have extensive web development experience but still want to create visually appealing and functional websites.

Moreover, WP Engine offers transferable sites, allowing users to hand over websites to clients or collaborators effortlessly. It streamlines website transfer processes, ensuring a smooth transition for all parties involved.

Lastly, WP Engine has a WordPress Multisite add-on, making it easy to manage multiple WordPress websites from a single dashboard, saving everyone time and effort.

Security

WP Engine prioritizes security, offering robust features to safeguard users’ websites. With free Let’s Encrypt SSL certificates for basic needs and RapidSSL wildcard certificates for more advanced protection (alongside daily malware scans), the provider ensures that every aspect of the website is kept safe.

Additionally, WP Engine’s firewall is regularly updated, including real-time threat detection and hacking remediation services.

Meanwhile, WP Engine’s Global Edge Security, powered by Cloudflare, offers comprehensive protection against DDoS attacks and other vulnerabilities. The company also vets plugins to minimize security risks and provides features like multifactor authentication and activity logs for reinforced account security.

Setup

Setting up a website with WP Engine is a breeze, thanks to its managed hosting environment tailored specifically to WordPress installations. Unlike other web hosts where users need to go through the hassle of installing WordPress themselves, WP Engine comes preinstalled, saving time and effort right from the start.

Upon receiving an introductory email with login credentials, users can dive straight into creating content without any additional setup steps. Creating content on WP Engine is as intuitive as any self-hosted WordPress installation. From crafting posts and pages to galleries, the platform offers a seamless experience for content creation.

However, it’s worth noting that WP Engine doesn’t provide email services or domain registration. Users need to sign up with a third-party company for email hosting and register a domain name with a dedicated URL registrar.

The process of adding a domain name to the WP Engine account may seem daunting at first, but it follows the standard procedure. After choosing a preferred DNS option and making necessary changes in the domain registrar, setting a primary domain in the WP Engine control panel is the next step. Finally, updating the URL for WordPress in the database ensures everything aligns with the actual domain.

Pricing

WP Engine‘s pricing structure is designed to accommodate a wide range of customers. From beginners to tech-savvy pros, the provider makes sure everyone has access to a plan that meets their requirements.

With prices starting at $20 per month, the biggest differences between plans are the monthly visitors, storage, bandwidth, and data transfers. Going from 25,000 monthly visits to up to 100,000 (or more for custom plans), the subscriptions cater to all kinds of needs.

Startup
$20/mo
Billed annually
1 site
10GB storage
50GB bandwidth
25,000 visits
Live chat support
SSL certificate
Regular updates
Professional
$49/mo
Billed annually
3 sites
15GB storage
125GB bandwidth
75,000 visits
Live chat & phone support
SSL certificate
Regular updates
Growth
$77/mo
Billed annually
10 sites
20GB storage
200GB bandwidth
100,000 visits
Live chat & phone support
SSL certificate
Regular updates

For those looking for something long-term, committing to a yearly subscription can translate to a saving of up to four months for free. Even though no free trial is available, testing out the platform without fully committing is possible due to the provider’s 60-day money-back guarantee.

Customer service

WP Engine prides itself on its excellent customer support, offering users various channels to address their queries and technical issues promptly. While all customers benefit from live chat support, higher-tier plans also include phone support, ensuring direct access to assistance when needed. During our testing, live chat agents proved to be responsive and helpful in solving our issues.

Moreover, WP Engine maintains a comprehensive knowledge base comprising guides, FAQs, and troubleshooting resources. This DIY approach empowers users to find self-help solutions for technical challenges, configuration settings, or website optimization, all accessible at any time.

Furthermore, WP Engine’s informative blog serves as a valuable resource, providing insights, tips, and tricks for maximizing the potential of WordPress websites. From industry trends to platform updates, the blog is there to support every step of your hosting journey.

Bottom line

In the end, WP Engine stands out as a top-tier WordPress hosting provider, offering a plethora of features that reinforce the security, reliability, and performance of websites.

With SSL certificates, automated daily backups, and malware scans included, users can rest assured that their data is protected. The responsive customer support and access to premium plugins further enhance the user experience. However, it’s worth noting the absence of webmail and the need for a separate domain registrar, which may pose a minor inconvenience.

WP Engine homepage

Prices start at $20 per month, and it’s possible to enjoy up to four months for free by committing to an annual subscription. The first two months are covered by WP Engine’s money-back guarantee, so you can fully take the software for a test drive.

With all this in mind, WP Engine is an impressive hosting solution that you can rely on for your WordPress websites.

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