Ringio is a company that goes beyond what most other hosted PBX providers offer. The service not only handles your telecommunication needs, it also boasts a contact relationship management system that’s seamlessly integrates with its VoIP technology and software. The company aims on making call center technology and big data usage accessible to both small and medium-sized businesses in a scalable and cost efficient manner by leveraging the power of the cloud and integrations with other apps and services.
Ringio offers custom virtual PBX call routing solutions, along with inbuilt CRM tools for effective communication management in small and medium scale businesses. Intelligent call routing services are the backbone of the company’s sound popularity in the industry. Ringio offers a host of useful and out-of-the-box features in their best-priced packages and deals, which most other service provider won’t be able to provide. Apart from the basic services, which include Caller ID, professional greeting, Call Routing, and Call Recording, Ringio extends its scope by displaying the information of clients you are talking to.
Some of its most distinguishing features are:
Basic PBX features include: Optional local numbers, call collaboration and call routing, music on hold, customized greetings, mobile apps, built-in CRM, rest API, and many others.
Setting up a virtual phone system with Ringio is quite easy. Like any other web application, you just need to sign up online and download the application to start making calls. When you receive a call from your client, you can have access to the full name of the client, his/her priority level, team member availability and the last person he/she spoke to within your business. All this data is made available in order to enhance the experience of the customers.Just like any other modern day PBX system, you need not scrutinize papers in order to get the information regarding the client. The team can easily share the contacts, status, call history, and much more through the application. The app can also be easily integrated with your smartphone. You don’t need to use your desktop every time in order to attend to your customers. With the help of the Ringio app for Android and iOS, you can easily redirect calls, deflect calls, review the client contacts, examine client notes and do much more on the go.
Ringio is essentially based on a flat-fee price model, specifically designed for unlimited local call minutes per user. Every employee making or taking the phone calls is considered a user. The pricing model is as follows:
With the help of rich user community support and professional video tutorials, Ringio aims at providing superior customer service to the users. A corporate blog, forums and videos are some of the other ways in which Ringio aims at providing the best support to its customers.
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