Ringio is a company that goes beyond what most other hosted PBX providers offer. The service not only handles your telecommunication needs, it also boasts a contact relationship management system that’s seamlessly integrates with its VoIP technology and software. The company aims on making call center technology and big data usage accessible to both small and medium-sized businesses in a scalable and cost efficient manner by leveraging the power of the cloud and integrations with other apps and services.
Ringio offers custom virtual PBX call routing solutions, along with inbuilt CRM tools for effective communication management in small and medium scale businesses. Intelligent call routing services are the backbone of the company’s sound popularity in the industry. Ringio offers a host of useful and out-of-the-box features in their best-priced packages and deals, which most other service provider won’t be able to provide. Apart from the basic services, which include Caller ID, professional greeting, Call Routing, and Call Recording, Ringio extends its scope by displaying the information of clients you are talking to.
Some of its most distinguishing features are:
Basic PBX features include: Optional local numbers, call collaboration and call routing, music on hold, customized greetings, mobile apps, built-in CRM, rest API, and many others.
Setting up a virtual phone system with Ringio is quite easy. Like any other web application, you just need to sign up online and download the application to start making calls. When you receive a call from your client, you can have access to the full name of the client, his/her priority level, team member availability and the last person he/she spoke to within your business. All this data is made available in order to enhance the experience of the customers.
Ringio is essentially based on a flat-fee price model, specifically designed for unlimited local call minutes per user. Every employee making or taking the phone calls is considered a user. The pricing model is as follows:
With the help of rich user community support and professional video tutorials, Ringio aims at providing superior customer service to the users. A corporate blog, forums and videos are some of the other ways in which Ringio aims at providing the best support to its customers.
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July 2024
ONE STAR for this review is being kind! I have a good sized company and made the mistake of changing from phonebooth.com over to Ringio because the CRM integration would of made my life alot easier….HUGE mistake. This phone service is not ready to be launched!!!! The Transfer and hold buttons do not work on your phones…have to hit * and # to release…guess what that doesnt work either! Call routing is terrible and IT DROPS CALLS CONSTANTLY. I think you actually have to dial from your computers keypad and not your phone…when you do …it just drops the call. Unlike phonebooth…if you have certain hours your open it still plays your incoming message…you know “1 for sales” etc….it doesnt have a “closed” message to route to. I have had it three days and trying to snap my porting back to Phonebooth which is super reliable. Also…all oversea’s support…that was the last straw. DONT DO IT!!!!
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