Interview with HideIPVPN’s CEO and Founder

Can you briefly introduce yourself and your company?

My name is Adrian, I’m the CEO and founder of HideIPVPN, and have been in the IT business for more than 7 years now. We launched HideIPVPN in September 2009 providing free VPN for anyone in the world, some months later we started to sell premium VPN services with PPTP, L2TP/IPsec and OpenVPN protocols. Later we included the option to use HTTP Proxy, and last year we added SSTP VPN support.

Right now we are an international team of people working all together on the HideIPVPN project.

Where is the main focus of HideIPVPN: Identity/data protection or unblocking websites?

In case of VPN technology it is hard or rather impossible to separate those two things. In our case we are focusing on the delivery of fast, reliable and secure service and servers. The ideal situation is when our customers use VPN connections at all times and they don’t really notice us as intermediary between them and world wide web. When this happens we can do and deliver exactly what we promise – safe and secure way of using internet and at the same time we bring them the world of the internet without “borders”.

We want to bring them the best quality service and at the same time keep our prices as affordable as possible. This is why we do not advertise ourselves as a service with 100’s of VPN servers, it’s simply not necessary.

Which information do you log about your users?

This is a very good question that we are asked from time to time by our customers. Detailed information on this can be found on our blog. In general, because of our “3 day money back” guarantee we log only the customer’s IP address and to which server the connection was made. Such data is retained for 3 days only and is automatically deleted/replaced with new days. Only on certain occasions, when we think users are breaching our Terms of Service, we take a closer look at that data. I would not like to go into detail here, but we have our ways of finding such people and terminating their accounts.

Do you have plans for releasing an iOS or Android app?

Currently we are finishing work on two “bigger” platforms. This is another update of our Windows software, and an addition on Mac software. As you know such development takes time, but we will start working on Android and iOS as soon as we are done with those two.

So, yes, we do have such plans and you can be sure that we are doing all we can in order to bring them to reality as soon as possible.

If one can connect an IP address to a name, bank account number, our activity in the internet with our credit card bills than we, the users, have almost nothing to hide. And such plans do exist and are only days (not years) away. Imagine your ISP is offering you cheaper broadband but under conditions that he will be able to share your browsing data with third party companies? It may sound cool to get personalized offers, ads and deals but such amounts of different, personal data are more risk than gain.

The same goes for users accessing services and clouds from countries with different political censorships. If your government wants to see where you keep your documents there is no better way than to check your activity in the internet.

Today a VPN is no longer something for geeks, hackers or some sort of a whim – it is a “must have” for everyone. Like antivirus, who had one of these before the internet era? And it does not matter if you live in the UK, USA, China or Iran. Just as with antivirus – once you will realize you too need a VPN, it will already be to late.

Why should our visitors choose you as their VPN provider?

Beside great prices and truly good service there is this extra bit we do take very seriously. We treat all customers like we would want to be treated.

So, if you want a provider that will treat you like partner, one you can talk to, etc (not like your current mobile phone provider that probably has useless customer support) we are the VPN provider to choose.

What does HideIPVPN have in store for the future?

We are working on one surprise – let’s just say that we want to open the world of VPN to those who cannot use any of the VPN protocols in their devices but would still want to access internet services that are currently not available to them.

Anything else you’d like to tell to our readers?

Please, make sure you, your identity and your data are always secure. Use a VPN service – it does not have to be ours (but if it will be we promise you will be satisfied) but make sure you use one. Don’t rely on “no name / unknown services and proxies”. We would like to invite everyone to our blog, our Best Reviews review and our Facebook page – if you want to ask as anything we are there to talk to you. And if you want to try our service first, please do so with a free trial account!