Interview with ExpressVPN

As an innovator in the VPN fields since 2009, ExpressVPN has been at the forefront of unblocking the web and providing people with better online privacy protection. The company supports all of the desired protocols, has a solid no-logs policy and delivers on its promise to be one of the fastest VPN providers out there. This makes that ExpressVPN checks all boxes on our VPN features wishlist, and soon the company will also be including a complementary smart DNS service for existing and new customers to further complete its unblocking solutions. There is much more to be told about ExpressVPN and the future will bring more new features, which led us to inviting ExpressVPN’s Sinead for an interview.

Which role do you have with ExpressVPN?

I work in the marketing department of ExpressVPN.

Why should we use ExpressVPN and not another VPN service provider?

We have been providing our VPN services since 2009 and have a number of key features that help us stand out. First of all, we are headquartered in the British Virgin Islands, which allows us to be log-free and to facilitate P2P traffic. Add to this our top security and encryption for more than 1,000 servers in over 78 countries across the globe, and the result is a very secure infrastructure. We provide our customers with support via live chat 24/7 and accept a wide array of payment methods including direct credit cards, Bitcoin and others. Be sure to check our review here on Best Reviews for a look at all of our key features.

What are some of the uses of a VPN solution that many people may not know about?

What is your zero log policy like?

We don’t log your activity, source IP or any activity that would enable someone to match a VPN IP and timestamp to a user.

What is the advantage of having your headquarters in the British Virgin Islands?

It’s a good legal system and requires less compliance overhead than other jurisdictions.

Which tips do you have for users who plan to use ExpressVPN in China?

Choose default settings (OpenVPN in most apps) and server locations either in the West Coast of the U.S. or Hong Kong.

Which other online privacy tools, services do you guys recommend?

Start using PGP email, two-factor authentication for important accounts, set strong passwords and use a password management tool.

Do you have plans for a smart DNS solution?

Yes, we already have it in beta and all ExpressVPN customers will get access to it.

Which novelties can we expect from ExpressVPN in the near future?

You can expect more features to improve reliability, a kill switch, OpenVPN on iOS and many more surprises.

How do you see online freedom evolve?

Increasing efforts by governments to control and monitor the Internet, and on the flipside a heightened awareness by individuals of why they should care. We certainly hope that common sense will prevail.

Our thanks go to Sinead for doing this interview with us!