VeePN Reviews

Despite being a relatively recent addition to the market, VeePN knows how to win over its customers with a simple service that has no shortage of features. The desktop app is a minimalist ‘connect-and-go’ solution that’s great for the less tech-savvy, but it can also be expanded to reveal some quite useful settings, including different connection preferences and some neat security options.

Customizable connection preferences

Some VPNs like to do all the work in the background without letting users choose anything other than the location they want to connect to. That’s a perfectly viable solution, but VeePN users have a bigger playground of settings, like the ability to choose their connection protocol. The options include OpenVPN (TCP/UDP), IKEv2, and the quite unusual Shadowsocks – a widely used solution to circumvent censorship in China.

In addition, VeePN can be tweaked to perform differently upon connecting to a new Wi-Fi network, which is especially useful for mobile users who jump between various networks. Likewise, customers have the option to use custom DNS and decide whether to use the kill switch and the DNS leak preventer, something we recommend doing.

Double VeePN & NetGuard

Double VPNs have become more popular over time, but they’re still not as common as you’d expect. As such, it’s surely a great sight for privacy enthusiasts knowing that this is also part of VeePN’s arsenal, as the company offers nine different double VPN locations across the globe. Europe and North America have the most options, but there are also other alternatives including Australia and Singapore.

It’s also worth mentioning NetGuard. This is the company’s set of tools for safer browsing – including not only an adblocker but also other options for blocking online tracking and malicious websites.

VeePN’s server network is yet another of the service’s highlights. Over 2,500 servers are spread across 42 countries ensuring global coverage. Additionally, there are multiple locations in some countries such as the U.S., which has servers in several different states and cities. Overall, Europe is the most represented continent, but there are also servers in South America, Australasia, Asia, Africa, and the Middle East.

Multiple locations were tested from Europe and we can conclude that when it comes to VeePN’s performance distance is the most important factor. The closest locations showed the best speed test scores and the most consistent connections, while overseas servers struggled to show any results at all. The same happens when opting for the double VPN options, with the weight of applying encryption twice really making itself noticed.

However, it should be noted that VeePN’s connections are safe. The DNS leak prevention tool does its job consistently as no leaks were experienced on any of the tested servers.

Unlike the connection protocols, VeePN doesn’t provide an option to alter the encryption level, but that’s because the service uses 256-bit on all connections. This is the industry standard and provides military-grade protection, but users looking to increase their privacy even more can always use the double VPN servers at the expense of connection speed. Furthermore, it’s always worth mentioning the kill switch and also the fact that VeePN is not only governed by a no-log policy but is also very transparent about the information it collects.

Yet another great aspect of VeePN is the extensive device support it offers. The intuitive desktop app is available for Windows (7+), Mac (El Capitan 10.11.16 +), and Linux computers. For mobile platforms, Android and iOS devices need to be using at least versions 4.1 and 10 respectively.

VeePN allows you to use up to five devices simultaneously, and the default maximum number of connections is ten. However, customers have the option to purchase additional connection slots, but the best way to avoid this entirely is to opt for manual router configurations. This also makes VeePN fully compatible with other devices that don’t support VPNs by default, such as gaming consoles. Last but not least, browsers are also supported by VeePN thanks to extensions for Chrome and Firefox.

Despite being a relatively new service, VeePN likes to think about long-term commitments. This is reflected in the pricing range, which includes the usual monthly and annual plans, but also a rarely seen five-year subscription. Obviously, this is the option that allows greater savings with a very attractive price of only $1.67 per month, billed in a single payment of $99. This translates into an 85% discount off the standard monthly option of $10.99. The only alternative to these two plans costs $69.99 per year and is a good way to avoid the longer five-year subscription while still saving 47% compared to the monthly plan.

Before purchasing any of the plans, customers can try VeePN’s full service for one day thanks to a free trial that has no strings attached. Additionally, the company also has a refer-a-friend program that offers 30 extra free days to both parties (the existing customer and their referred friend). Purchasing a subscription also means being protected by a 30-day money-back guarantee, which brings yet another full month of risk-free use. Payment methods include credit cards, PayPal, and Bitcoin.

VeePN provides basic customer service that is enough to ensure that your problems aren’t left unaddressed. Through the help center you’ll be able to find answers to a wide range of questions on the FAQ page and also access the troubleshooting and configuration guides. However, those who prefer to contact customer support directly can send an email or a support ticket from VeePN’s website, or use the 24/7 live chat. Alternatively, social media is also an option as the company is active on Facebook and Twitter.