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Trust.Zone Reviews

Trust.Zone Reviews

By Leo S.Leo S. Verified by Sander D.Sander D. Last updated: November 24, 2024User Reviews (19)
Overall
3.5/5
(3.5)
Features
(4)
Price
(3.5)
Customer Service
Pros
  • Easy to Use
  • Reasonable prices
  • P2P support
  • Three devices to use at the same time
Cons
  • Speed issues
  • Poor device support

Trust.Zone is a Seychelles based VPN company that enjoys the benefits of the online privacy legislation of this offshore paradise. Handled by Extra Solutions Ltd, Trust.Zone is a fairly new addition to the competitors of the online safety market. The parent company has been in existence since 2008, and Trust.Zone as a VPN project is in the running since 2014. Apart from some pretty good prices, another strength of the company is the free trial program they run. While not available indefinitely, you can try out their services for three days with unlimited bandwidth before making a decision. We also have to highlight how the country and location selection might not be the best, though there are some rarely seen places included. There are some interesting networking choices included as well. Security protocols are strongly divided between Windows – that receives the most support – and other devices. In the case of the former, this is mainly represented in the presence of a client and extra networking options. Still, we were met with a user-friendly environment, and thus it is safe to say that Trust.Zone deserves a look.

Up to 58% off all Trust.Zone VPNs
Committing to three months of Trust.Zone fares at $4.95/mo, this is 30% off. And for the annual duration, you are only charged $2.99 monthly, an offer that is 58% off compared to the standard price.
Save Up to 58% on Trust.Zone

Features

Features
Countries
US, UK, CA, AU, MA, FR, NL
Bandwidth
Unlimited
# servers
# IPs
Show all

We conducted tests on the Windows client, which unfortunately is the only OS that has the honor to have its own native Trust.Zone desktop client. Luckily it has proven to be a solid piece of software that behaves very well. It is incredibly easy to use (it is rightfully advertised as a “install & run software”) and establishes connections pretty fast. We did encounter a slight mishap during installation. Using Windows 7, changing the folder for the software to be installed in was problematic, as the section dedicated to this was obstructed by the window itself. A bit annoying, but it works.

Once the client is running, you can connect to a VPN with just one click. The best available connection for your area is pre-selected so you don’t have to go through the server list on a quest to discover the best connection option. Oddly enough, you do not connect with a common security protocol at first. For the Windows client, this would be OpenVPN and sadly, OpenVPN only. However, we were automatically assigned to HTTPS proxy, a less safe solution. This is interesting, as this fact – along with Windows being the most supported platform – tells us that general internet usage and browsing in particular are the activities that Trust.Zone encourages. And yes, you can trust them in these matters. As you will observe below, the networking capabilities of the company also point to this. Of course, you can still use the Windows client for more extended purposes, but with a bit less success, in our opinion.

The software also has some other leisurely functions. You can automatically start the client with your computer and also connect to the best available connection right off the bat. What we were even happier to see was the kill switch, which is still a rarity among providers. Having a fail-safe protection at your disposal is always useful – you will not be hurt by sudden internet of electricity outages.

Trust.Zone Windows 7 client installation

VPN network

Trust.Zone offers 69 servers across 23 countries. More popular destinations like the US, Australia, France and the UK, and Canada have multiple servers to connect to, as these are high in demand locations. One of Trust.Zone’s main advantages is that they support P2P and torrent. FTP based proxy is almost never seen with a VPN, while HTTP and HTTPS proxies are much more common. SSH, SCP and SFTP are also welcome; these are similarly rare additions. The types of connections and the uses of Trust.Zone’s VPN are thus a bit contradictory, as these suggest more than standard browsing. Nevertheless, it is good to see, and we welcome this variety.

In terms of speed values, we encountered average results. While the Netherlands produced dismal results on the HTTPS protocol, the rest were conducted on OpenVPN from Europe. We were glad to discover though that in India and South Africa – the otherwise notoriously unreliable long distance – OpenVPN fared quite well.

Privacy protection

As far as commonly used security protocols go, Trust.Zone offers OpenVPN and L2TP. However, as mentioned before, OpenVPN is the only regular protocol available on the Windows client, while L2TP and OpenVPN are accessible on a mixed basis for the rest of devices. The company uses AES-256 encoding standards, which is top-notch security and good news for users.

For its log policy, we would like to quote the official website: “All public and private keys, account and VPN passwords are stored in encrypted format, using strong cryptographic algorithms.” This means that the company keeps information that can identify you as a user, to have some means of contact. As far as logging your VPN connections, Trust.Zone’s servers do not log any of them. Wording is strong here as Trust.Zone itself states that “All our VPN servers around the world ARE NOT storing any log files to keep your privacy safe. All the usage data is anonymous and not connected to your real, public IP address.” So essentially this does not disclose the possibility that there are other means the company tracks your bandwidth used, for example. In addition, the company also supports Warrant Canary, that can be easily consulted by visiting the website.

OS, device support

Platform support
Web app
Mobile optimized
macOS
Linux
Show all

Device support is a curious case with Trust.Zone. As highlighted before, the company’s services are best meant for Windows users, and perhaps those who rather favor general internet usage and browsing. However, there are other machines too, that are capable of using Trust.Zone’s services. There is one big difference: none of them come with their software, unlike Windows. The other two OS supported are Mac OS X and Linux. Mobile devices are similarly welcome, though iOS and Android are the only ones available. And sadly, that’s it. While the Windows client is great, support for the other devices and operating systems is below average. Though there are no separate iOS and Android apps, users can still use their VPN via embedded phone system settings.

Pricing

Pricing is a simple matter with Trust.Zone. On one hand, you have the free trial to behold, and then there are the paid packages, which differ only in duration. The former offers 57 locations, 1GB of data transfer, unlimited bandwidth and one device to connect with at a time for 3 days. For a free trial, this is fair.

Trust.Zone pricing

The paid service offers more of course. You get access to all 69 locations, unlimited data transfer and bandwidth, 3 simultaneous connections and unlimited server switching. The one-month price is lower than most providers’ costs, at $6.99 per month. You save 30% on the 3-month price, resulting in $4.95 per month. And if you are interested in long-time investments, the annual package’s $2.99 per month price is the most advantageous, with 58% off. In light of some of the basic content that is missing from Trust.Zone’s services, these prices are also more or less fair. With every purchase, you also get a 10-day refund option.

Payment options include Visa, MasterCard, Discover, American Express, PayPal, Qiwi Wallet, WebMoney, bank transfer, Alipay and Bitcoin for those who want to go fully anonymous and pay even less, as the company allows an extra 10% discount for users who use the latter.

Payment options
Visa
Mastercard
American Express
Discover
Show all

Customer service

Customer Service

Customer service has its ups and downs. In one way, service is fast and the information given is pretty satisfactory. On the other hand, the methods through which you can do this are not all that numerous. There is a live chat option, but we rarely saw it online, despite during its opening hours of regular work time. E-mail based support and ticket submissions are the other two options, both which work very well. Trust.Zone is also active on social media neworks, with Twitter being the most prominent. Facebook and Google+ are also sites of the company that you can check out. The company’s knowledgebase is a bit hard to access. Furthermore, the website automatically detects the device you use and only offers information for that particular one. This is a bit of a disadvantage if you are planning to connect more than device – which you can do.

Bottom Line

Trust.Zone is a mixed experience. They excel in some areas and lag behind the pack in others. It is admirable that few client software are this easy to use. With a simple setup, you will not even notice that it is there, but the rest of the device support however is not the best. Prices and the pricing structure are similarly comprehensible and fair, with a 3-day free trial to let you experience what the service is like. We were also not sure about the distribution of security protocols. However, P2P and torrent support is good news, and so is having 3 devices to connect with at the same time.

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User Reviews
  1. Luis Robben

    working best with Netlifx. 
    A trick: connect to the servers with prefix -NFX 
    us-nfx, fr-nfx works awesome for me

  2. phil roser

    I got trust zone over a yr ago. An I renew for another yr. I cant get the sever to work. if you cant fix it I will buy new vpn { not from you }

  3. MarkAcenio

    I have researched tons of vpn reviews here at bestreviews.net before purchasint trust.zone
    I like that Trust.Zone has real 3 days free version. It’s not free trial. It’s 100% full FREE version but 3 DAYS ONLY and that’s I have rated very much. 

    Is this good? YES. Speed is 85 Mbps with my connecition (keep in mind that any vpn has some speed drop!) with my 100 mbps line. Kill switch feature is awesome. It blocks your connection if your internet drops by some reason, so, my real ip was never leaked

    Good choice! Good price. Good speed

  4. Nat Silvestr

    I feel the one month subscription fare is too high. But 1 year deal looks awesome, really discounted – just $2.99
    So, if you want to buy 1 month, just choose another vpn. For 1 year it’s a perfect deal.

  5. As others have pointed out, this is one of, if not the best VPN service. 

    Despite the 130+ servers only (I know some other VPN have 500+) , I will give it 5 stars though, as they really just do have great customer support, quality of VPN’s and so on.

  6. I have been with them for a week and speed matches that of my ISP, customer service was also very helpful when I was setting up the VPN in my iPhone X. Thank you!

  7. Unlike some others this one really does work

    A very reliable VPN service with lots of servers from many different countries.
    Client software is very good on PC and mobile but dd-wrt  router configuration is a little bit complicated. It will be nice if the auto installer was available to more dd-wrt routers

  8. Marcos D

    Trustzone delivers on its promises, is decently priced, and staff respond quickly and expertly to questions and requests for help. I’ve been a client for a couple of years and will remain!

  9. Alex Rossel

    So far my favorite VPN. I particularly like the ability to choose specific servers in specific regions in specific countries. This is very important because it gives you access to country geo restricted content. For instance, US Netflix has some tv shows which aren’t available on US Australia

     The only reason it doesn’t get 5 stars is because support is available mon-fri only. So mostly awesome.

  10. I’m in the UK and have been using TRUST.ZONE for nearly 3 weeks. For me a VPN must NOT keep your data or store personal information! That was my main reason for trying trust.zone. They offer a 1 month subscription so i thought i would give them a try. I was surprised at how little information they asked for or needed. VPN Client downloaded (30MB) and set up automaticaly in moments. The client is very simple and does not have many settings other then what server you want and to set up different ports and to enable dns leak protection and thats about it. Previous reviews say its slow and offers no mobile app and both of them are clearly outdated as there are many servers and supports multiple platforms. My download speed dropped around 15% and less then 10% on upload and that is definetly expected when using a VPN so i very pleased with my available bandwidth! I have put it through every DNS leak test i could find and tested torrent leaks and it never revealed my true ip and all traffic was reporting trustzone. There are not many settings so the more advanced might want to look at something different. If your looking for a reliable and safe VPN want to install trust and keep it simple then trust.zone is a awesome choice

  11. using trust vpn halves my internet speed internet is pretty much unusable

  12. The upside:
    1) Allows three simultaneous connections
    2)  3 days freem. They don’t need your credit cards details
    3)  Bicoin supported
    4) Offshore location – Seychelles
    5)  really cheap

    The downside:
    1) Need more servers in Africa, I see 1 only

  13. I have only been using Trustzone for about a week, but I haven’t experienced any noticeable slowdowns. The system is easy to use and I have no complaints. The price is excellent. If you have any doubts, sign up for free test plan, test it out, and when you like it – upgrade to the paid plan.

  14. This programme is not reliable, it did not work from day 1, I asked for a refund, no way, then it came online, takes sometimes 20 mins to connect, sometimes never,i have contacted them, and no reply.
    Worked great for a few days , then nothing, always initiating but no connection, dont waste your money

  15. I’ve been using Trust.Zone for a couple weeks now and I’ve been very please with it’s performance. 

    It’s a bit cumbersome to set up on MAC OS and iOS devices, but the set-up guide is bang on and once it’s up and running with your server list it’s very easy to use. I haven’t used other VPN’s, though still I am quite happy with the performance on most of the VPN servers offered, some are slower but others are impressively near what I’m getting at home without VPN.

     I’m using mostly Canada, USA and Germany for video/TV services and US or Canada for torrents. No complaints, the price is right and I don’t think I would be willing to pay what the other services are asking. Keep it going and keep it affordable.

  16. Lotarious

    Extremely cheap vpn. I have used PIA before and pia  didnt offer free plans. Btw, price of trustzone is lower now, just check their website, it’s 2.99/mo now

  17. Zinfield S

    Cheapest among other VPNs and speed is very good for me. Just choose the closest server to your location and get the fastest speed.

  18. Ronaldray

    Please Don’t use trust.zone. I am getting 50 to 70 kbps speed. I tried all of their servers but only one or two server give me speed of 100 to 150 kbps sometimes. I purchase 1 year plan and unable to use even a week and i giveit up. Sometimes you will not be able to open websites. its cheap and speed is also cheap. I use lots of vpn but this one is shit. 

    Now i am using ipvanish and i recommend you. Very nice speed vpn and reliable. Price is double then trust zone but you will get the best what you paid for.

    Overall
    Features
    Price
    Customer Service
  19. Jerry Selard

    I consider myself a movie freak, I’am always in search for movie torrents. For Torrenting TrustZone is one of the recommended VPN by biggest torrent portals.d. For me its working quite well. 
    I was facing it hard to configure on my phone but the customer support was super helpful.

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