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Private WiFi Reviews
Private WiFi logo
User reviews
Last updated:

Ratings

Overall
3.5/5
Features
3.5
Price
4
Support
3.5

Private WiFi is a popular online security solution provider with a certain amount of focus on safeguarding Wi-Fi sessions. Founded in the year 2010, the service is offered to the clients by Private Communications Corporation, which is entirely based in the US. Private WiFi at $9.99 a month really makes it possible for security and privacy conscious individuals to take benefit of VPN technology, without actually having to set up a committed VPN server. The apt service provided by the company simplifies the procedure of setting up a great VPN on a computer, and automatically routes all the major network traffic via the firm’s servers. Private WiFi helps with encrypting the information and mainly handles DNS-related issues or queries, in order to safeguard your web surfing.


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Main Features of Private WiFi

Main Features of Private WiFi
BandwidthUnlimited
# connected devices5
Kill switch

Even though there are various router and software alternatives available for small- and medium-sized business houses, Private Wi-Fi mainly focuses on encrypting the entire network traffic in order to prevent any individual from tracking online activity. Private WiFi is mainly based on OpenVPN and it offers users 128-bit SSL encryption. Once the software is activated, all the major internet traffic that leaves or enters your system is properly encrypted through one of their 13 servers situated in the US, Canada, the Netherlands and Singapore. You can even connect to the US servers manually in New York, Virginia, Missouri and Los Angeles. Toronto, Amsterdam and Singapore are the places where Private WiFi has 3 international servers.

You usually receive an IP address from the network while running Private WiFi. It effectively prevents anyone else from discovering the actual address of the user. You even get Netfilter firewall and ClamAV protection against viruses, these are some of the most compelling features of Private WiFi. With absolute sophisticated technology, Private WiFi runs invisibly in your system while you browse the internet. The software gets installed within a few minutes, and after the installation it creates a safe connection in a span of 2 to 3 seconds.

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Privacy protection

Privacy protection
SSL
OpenVPN
PPTP
L2TP
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Private WiFi offers complete privacy protection to its users. It makes use of a 128-bit OpenVPN SSL encryption in order to secure user sessions. This offers an extremely high level of safety and helps you keep your Wi-Fi sessions secure from criminals and hackers. Once you activate this program, you don’t have to worry about anything. The company closely monitors every single login activity, so that your information remains safe and secure at all costs.

OS, device support

Platform support
Web app
Mobile optimized
macOS
Linux
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Other devices
Xbox One
PlayStation
Apple TV
Chromebook
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Private WiFi is easily accessible for Mac, Windows, Android-based systems and iOS. All the services are provided through proper downloadable software for computers and with apps for mobile handsets. The configuration and installation is quite simple and the program starts running within a few minutes post installation. You even get a quick activation feature that automatically safeguards your internet connection as soon as you secure the network.

Private WiFi macOS

Pricing

Private WiFi features a 10-day free trial that permits you to test the services without any cost. The subscription plans, on the other hand, are available for $9.99 a month and $84.99 a year. The firm even offers some good discounts for corporate and family plans. Users who are not happy with the services can easily get their money back, if they revert back to the company within the stipulated time period.

Payment options
Visa
Mastercard
American Express
Discover
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Customer service

Customer support
24/7
Live chat
Email
Phone
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Customer service support feature offered by the company scores really high on all aspects. Most of their customer support channels are helpful. Their response time too is pretty good, as you can usually expect replies to your query within an hour. The live chat feature is available for 11 hours a day and 7 days a week, which is pretty decent. The company has a detailed FAQ section on their website, so that users can get answers to their queries easily. Private WiFi certainly delivers on all major fronts. It is a custom-made solution for all issues relating to an unsecure Wi-Fi connection.

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User reviews

C

Chris S

April 2022

Stopped working about 6 months ago, 2 months to go on. Tries to start then crashes in a few seconds. Many messages sent to customer support over months and not one reply. So i got 4 months for my annual fee.

Overall
Features
Price
Support

Our response

Daniel C.

Hello Chris, and thank you for your comment. We’re sorry to hear about your experience with Private WiFi. Have you checked your SPAM folder? Sometimes, answers from customer support end up there. Another option is to try to find the solution to your problem on the FAQ page. While we couldn’t find a fix for your issue specifically, there are a few pointers about problems with connecting to a server and getting a blank page on Apple devices. Finally, you could also try reaching out to the company via Facebook or Twitter. While it’s not the official channel to get support, you may be able to get your query answered more quickly. We hope that you can get Private WiFi up and running soon. Have a nice day!

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