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PrimeVPN Reviews
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User reviews
Last updated:

Ratings

Overall
4/5
Features
4.5
Price
4
Support
4.5

PrimeVPN is a new service provider based in Long Island City, New York. They offer monthly subscriptions for reliable and secure access to a Virtual Private Network with support for PPTP and L2TP. With an easy set-up procedure and support for a variety of platforms and devices, PrimeVPN is an affordable option for secure and anonymous internet usage. Access is currently available only through servers based in the United States, but PrimeVPN plans to add exit points in France. The service lets you unblock any website you want to access, gives you complete identity protection and makes sure that advertising networks aren’t stalking you on the web with their sneaky advertisements.


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PrimeVPN offline

PrimeVPN is no longer available. Check below our recommendations for alternatives.

Main Features of PrimeVPN

US-based servers make this an ideal VPN for those who wish to access services such as Hulu, Spotify and Netflix while outside the US. No logs are retained by PrimeVPN, and subscribers’ traffic is secured with 128-bit SSL/TLS encryption. PrimeVPN uses PPTP and L2TP protocols to give you flexibility in choosing the most optimal protocol for your needs. Subscribers get unlimited access speeds on 1 Gbit/s ports through servers that promise 99.99% uptime. Their website PrimeVPN.com gives clear instructions on how to get your VPN account up and running within minutes, no matter which device or operating system you’re using.

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Privacy protection

The privacy and security of network activity is always enhanced by using a VPN. Routing your internet traffic through a VPN server protects you from tracking and surveillance by marketing organizations or even hackers. PrimeVPN further secures your network by using 128-bit SSL/TLS encryption. PrimeVPN provides a secure and reliable service by using this security with two of the most secure VPN protocols. PrimeVPN’s website and checkout are SSL certified, and payment services are handled through RevenueWire. The payment process is protected by SafeCart with digicert EV Secure and TRUSTe Certified Privacy. Personal information is used only to complete a subscriber’s order and is not sold or redistributed.

OS, device support

PrimeVPN offers clear and simple instructions for setting up VPN services on your Mac or on a Windows PC. The software is also compatible with computers running Linux. In addition, the service is designed with mobile users in mind; PrimeVPN will support your iPhone or Android device but will also work on Blackberry, Nokia or other smartphone devices. The network settings required to use the service are very straightforward and easy to configure.

A single subscription to PrimeVPN’s services will allow you to connect up to three different devices to the VPN servers at any one time. This means that you can connect your Linux computer, iOS and Android devices simultaneously. PrimeVPN lets you use any open source client to establish a connection, since the company believes that vendor provided applications are generally always less secure than open source alternatives.

PrimeVPN mobile

Pricing

The pricing structure for PrimeVPN is simple; subscribers can make a one-off payment to gain access to the service for a period of 30 days. This 30-day subscription costs $11.95. As PrimeVPN offers no free trial period, the one-off option is ideal for those wishing to test the service. It will also appeal to those who, for example, use a VPN while travelling but who do not wish to take out a longer subscription. For more regular users, a recurring monthly subscription is on offer at the lower price of just $9.95 per month. These prices are exclusive of sales tax. Both subscriptions offer the same 128-bit encryption, unlimited speed, 24/7 support and no logging. PrimeVPN offers a 120-day money-back guarantee.

Customer service

Support from PrimeVPN is available 24 hours a day, 7 days a week. For general queries, they can be contacted via email. For those seeking more specific technical guidance, support tickets can be opened through the PrimeVPN website. Subscribers can log in to the PrimeVPN site to set email preferences, view their subscription and payment details and check any support tickets they have opened. PrimeVPN can also be contacted on Twitter or through their Facebook page.

PrimeVPN website

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