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PC Matic VPN Reviews

PC Matic VPN Reviews

By Sérgio F. Sérgio F. Verified by Mary P. Mary P. Last updated: October 9, 2024User Reviews (0)
Overall
4/5
(4)
Features
(4)
Price
(3.5)
Customer Service
Pros
  • Affordable
  • Stable connections
  • Supports up to 5 devices
  • Attractive apps
  • No-logs policy
Cons
  • Variation in features across apps
  • No 24/7 support

PC Matic VPN is an American-made VPN solution for anyone interested in protecting their online privacy and internet security. It features 85 server locations across 57 countries and simultaneously supports up to five connected devices.

It features WireGuard, IKEv2, and OpenVPN protocols and apps for macOS, Windows, iOS, and Android, ensuring cross-device protection. There are incredible discounts of up to 66.3%, and everyone’s eligible for a full refund thanks to the company’s 30-day money-back guarantee.

Exclusive 66.3% discount on PC Matic VPN
Subscribe to PC Matic VPN for two years using our exclusive deal for Best Reviews readers and get a 66.3% discount, lowering the monthly price to mere $2.25.
Save on PC Matic VPN

Features

Features
Bandwidth
Unlimited
# connected devices
Unlimited
Kill switch

This VPN service is home to three of the most relevant encryption protocols and also goes the extra mile by supporting TAP adapters, catering to advanced networking needs.

It’s simple to start using PC Matic VPN since it has an admin panel where you can download the VPN and access subscription details, customer support, the knowledge base, and more. You can manually connect to one of its many servers or use the quick connection option, which automatically finds and connects to the fastest available server.

In the options menu, users can easily customize the VPN’s behavior and interface. It’s possible to change the app’s language, define startup, closing, and auto-connection options, and enable keyboard shortcuts to enhance usability. In addition, there’s advanced protection, such as split tunneling, IPv6 leak protection, and an ad and tracker blocker.

VPN network

VPN network
Countries
U.S., UK, IT, HK, DE, NE, FR, ES…
# countries
55+
# servers
80+

Thanks to PC Matic VPN’s kill switch, users can safely choose from one of its 85 servers across over 50 countries. Also, the VPN is equipped with auto-reconnect options for when connections are lost, with the flexibility to choose the number of retries.

We tested this VPN from southern Europe, with a baseline speed of 642 Mbps for downloads and 207 Mbps for uploads. The average download speed loss across the tested locations was approximately 12.91%. As for the average upload speed loss, it was around 19.7%.

Location Download (Mbps) Upload (Mbps) Ping (ms)
Los Angeles, CA, U.S. 538.05 118.14 178
Madrid, Spain 571.23 198.11 24
Bordeaux, France 568.27 183.35 58

This means that although server location impacts performance, it’s not significant enough to hinder online activity. Our tests showed that Madrid offered the best balance between speed and latency.

On the other hand, the server in Los Angeles resulted in the highest speed losses and latency, due to its significant distance. Just like any other VPN, users should always select servers geographically closer to them to ensure the best performance.

Privacy protection

Privacy protection
SSL
OpenVPN
PPTP
L2TP
Show all

PC Matic VPN uses military-grade 256-bit AES encryption to protect all incoming and outgoing data after connecting to one of its servers. This guarantees no one can track the user’s activity, including hackers and ISPs.

This is supported not only by the company’s privacy policy but also by recurrent independent third-party security audits. When it comes to information that users have to give when purchasing the software, the company ensures that it won’t distribute any personal data directly or indirectly.

OS, device support

First and foremost, it should be mentioned that PC Matic VPN apps don’t include all the same features. The Windows app is the most complete, and the macOS, iOS, and Android apps are tuned-down versions, making them more of a plug-and-play VPN.

For example, the Windows app provides advanced network options like split tunneling, which the others don’t. Unfortunately, this might confuse some users since most expect consistent functionality across all platforms.

This usually happens due to a combination of strategic decisions and market dynamics, which can influence each platform’s development focus and feature set. Despite their differences, when it comes to the core functionality of a VPN, all apps ensure consistent, secure, and encrypted connections. In addition, all apps are visually attractive and easy to navigate.

Platform support
Web app
Mobile optimized
macOS
Linux
Show all
Other devices
Xbox One
PlayStation
Apple TV
Chromebook
Show all

Pricing

PC Matic VPN has one paid plan available, which can be subscribed to annually or every two years. Customers get the best deal with the latter via our exclusive promotion for Best Reviews readers, which is a discount of 66.3%. In both subscriptions, users can enjoy support for up to five devices, a wide range of server options, split tunneling, a kill switch, and a cookie and pop-up blocker.

Annual
$2.50/mo
Billed annually
5 devices
80+ locations
50+ countries
Split tunneling
Kill switch
Cookie pop-up blocker
2-Year
$2.25/mo
Billed every 2 years
5 devices
80+ locations
50+ countries
Split tunneling
Kill switch
Cookie pop-up blocker

While it’s not a feature-packed solution, PC Matic VPN’s price is a real catch.

Customers who value premium customer support can purchase PC Matic VPN’s unlimited technical support add-on, which has three tiers. US-based certified technicians provide support via phone, chat, email, and remote access. The cheapest option costs as little as $10.64 per month, billed annually.

If you’re not 100% sure if it’s the right solution for you, there’s always the option to take advantage of PC Matic VPN’s 30-day money-back guarantee to fully experience the VPN without financial risk. Its payment options include Visa, MasterCard, American Express, and Discover credit cards.

Payment options
Visa
Mastercard
American Express
Discover
Show all

Customer service

Customer support
24/7
Live chat
Email
Phone
Show all

PC Matic VPN offers numerous resources to help users resolve issues and stay updated about the latest advancements in online security. These include a thorough knowledge base, user guides, blogs, case studies, and white papers.

Additionally, the company provides a few security tools to aid users in their online activities. These include an online password generator, speed test, and IP verifier.

Regarding contacting the company’s support, the website features a button for email submissions. After submitting a ticket, we got a friendly reply in less than three hours, but unfortunately, it didn’t answer all our questions.

Bottom line

Any customer looking for a reliable and affordable VPN won’t be disappointed with PC Matic VPN. It has a strict no-logs policy, is compatible with up to five devices, includes important advanced protection features, and has more than 80 servers available.

Even though its apps differ in features, users can still expect minimal performance impact on connection speeds. Also, to make up for the lack of 24/7 customer support on its plans, it offers extensive resources for users to navigate any issues.

Finally, PC Matic VPN offers a 30-day money-back guarantee, letting customers try the VPN before fully committing financially.

Why you can trust us

The Best Reviews team researches and tests all products first-hand. We've been reviewing products and services since 2012 and are proud to only publish human-created content.

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